WhiteHedge Technologies Services Overview


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  • Our methodology represents the approach that gives our clients complete project control, the opportunity for input at every step in the process, the high-level quality assurance as a result, ensuring that the project will be completed with all expectations met or exceeded.
  • WhiteHedge Technologies Services Overview

    1. 1. About WhiteHedgeSolid foundation, focused on customer needs Strong multi- Comprehensive set Founded in 2003 shore/dual-shore of services capability Commitment & Flexible Ethical and Focus on engagement Innovative work Customer’s success offerings culture WhiteHedge
    2. 2. WhiteHedge QualityQuality means much more to us• We are ISO 9001:2008 certified company and we have invested heavily in quality and process platforms.• An independent Process Excellence Group administers the quality and process for the entire operations.• We are dedicated to QUALITY • Quality of products, • Quality of services • Quality of relationships • Quality of communications • Quality of our promises. WhiteHedge
    3. 3. WhiteHedge ServicesStrong Core WhiteHedge
    4. 4. WhiteHedge ExpertiseWhat We Know Microsoft Technologies Java Technologies Open Source QA / Testing Cloud / SaaS Computing Mobile Applications WhiteHedge
    5. 5. Value Added ProcessesVisible + Flexible = No Surprises Efficient development Proactive management Effective Organized blueprinting implementation, technology transfer Measurable Informed vision results Superior maintenance and after support without surprises WhiteHedge
    6. 6. Value Added ProcessesVisible + Flexible = No Surprises WhiteHedge
    7. 7. Value Added ProcessBetter Input = Better Output Scheduled status Access project Use of Proactive calls & Weekly members via BugNet, online communication reports email, IM, phone Project Dashboard We Listen. Work We share honest Brainstorming Consultative, Collab closely with your opinions/suggestio sessions to develop orative approach business/tech ns and, ideas too ! the best solution teams You dont change Up-size and down- Dual shore team Flexibility working hours. We size the team structure for faster work with yours quickly delivery Certified Fluent in English Close to 100% Strong, Stable technology and other major employee technology team staff, multi-project languages retention experience WhiteHedge
    8. 8. Global Capability / Local AvailabilityBetter of both worlds WhiteHedge
    9. 9. Global Capability / Local AvailabilityBetter of both worlds• You define the problem and we will collaborate with you to outline the solution, and implement it in a way that firmly enables you to harness the power of technology without losing the focus on your core business.• We work in following delivery models: Project Management Practices – Onsite Software Development Methodology Delivery Model – Offsite Balanced Approach Right People – Offshore Right Technology High Quality – Hybrid Model WhiteHedge
    10. 10. GoalsShort Term -> Long Term WhiteHedge
    11. 11. Why Us ?
    12. 12. Your SuccessIs it about us? or About You ?• We believe in forming a close, intensive relationship with our customers. We treat our customers more as Partners.• We are committed to our clients success. We measure our success in terms of achieving measurable and tangible results for our clients. WhiteHedge
    13. 13. Why Us?Why Us? – Is what matters to you • 100% Customer retention • Strong customer feedback Happy • Solutions and Services to create valueCustomers • Commitment to customer’s success • You are not “a number” for us • We will be committed to the Quality and our promises Core • We will and do go above and beyond the written scope to realize successfulPrinciples implementation for you • Team with solid experience in Technology. 3+ years of experience. • Team with fluency in English and other major languagesDedicated • Employee attrition is less than 2% (compared to 30% in industry) Teams WhiteHedge
    14. 14. Risk MitigationYour business is important of us Communication • Total visibility to the project cycle and to the team and Visibility • Well defined escalation and communication plans • NDA and IP protection contracts IP protection • Team members are required to sign NDAs when joining • Key management members are available in the Locally available US, India. management • For long term projects, PM can be made available locally WhiteHedge
    15. 15. WhiteHedge Engagement Models• Multiple engagement models that suit best for your needs.• Our business models offer the flexibility that best serves your unique business requirements.• We provide the option of selecting the combination of business models to suit various phases of a project cycle. – Fixed Time - Fixed Price – Time and Materials – Resource Leasing WhiteHedge
    16. 16. Communication PracticesTotal transparency, No surprisesWell defined Well defined ProactiveCommunication Plan Escalation Plan Communication• Frequency &outcome from • You have clear path in case • Scheduled status call with internal/external meets of crisis recordingsMultiple Mediums Access to project team Single point of contact• Email / Chat / Skype • Shared communication • Each project has a single• Phone / Video details of team members point of contact Conferencing WhiteHedge
    17. 17. Next
    18. 18. What’s Now?We have only one chance to earn your trust !Initiate relationship and build trust• Sign NDA, MSA and Project contracts Start off with initial project • Get familiar with cultures and processes on both ends • Address issues and concerns from this experience Enhance value addition in core project • Apply lessons learnt in pilot to the core project • Make the project successful (by your definition) Fortify relationship and create mutual win-win • Identify more areas where both companies can benefit by working together • WhiteHedge can build new capability to suit your ongoing needs WhiteHedge
    19. 19. TestimonialsAnd many more… WhiteHedge