You're still doing it all wrong

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Here is my Tablet Strategy Masterclass presentation which I gave at the Aircraft Commerce Airline & Aerospace MRO & Operations IT Conference in Miami on 19th March 2013

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You're still doing it all wrong

  1. 1. you’re still doing itALL WRONG A Tablet Strategy Master Class Airline & Aerospace MRO & Flight Operations IT Conference Miami – 19th March 2013
  2. 2. Hello…. I’mPAUL SAUNDERS @conduce paul.saunders@conduce.net
  3. 3. everyone wants iPads somebut most companiesaren’t sure whatto do with them
  4. 4. This isROGER
  5. 5. This isROGERfather
  6. 6. This isROGERfathergrandfather
  7. 7. This isROGERfathergrandfathertech-retard
  8. 8. we have entrustedthe future withpeople who do notunderstand the present
  9. 9. …so what is being done“ALL WRONG?”
  10. 10. BUILDING TABLET business cases
  11. 11. DISCLAIMERI am NOT an iPad guru …I’m probably completely wrong about this!
  12. 12. hardware
  13. 13. step 1buy an iPad
  14. 14. SAUNDERSAPPROVED
  15. 15. has % tablet market share
  16. 16. has % tablet web traffic
  17. 17. step 2look at the options
  18. 18. SAUNDERSAPPROVED
  19. 19. SAUNDERSAPPROVED
  20. 20. HARDWAREis the least of your worries
  21. 21. its all about theUSE CASE
  22. 22. software
  23. 23. messaging & communications data acquisition eLEARNING performance & optimisationTECH PUBS eTECHLOG business intelligence working smartercharts & navigation EFB utilities & productivity CRM in-flight entertainment passenger apps
  24. 24. messaging & communications data acquisition eLEARNING performance & optimisationTECH PUBS eTECHLOG business intelligence working smartercharts & navigation EFB utilities & productivity CRM in-flight entertainment passenger apps
  25. 25. tech pubs
  26. 26. why tech pubs? weight saving time saving simpler & cheaper distribution zero day amendments improved efficiency & safety simpler to use tried & tested to make use of metadata
  27. 27. United Airlines say they will save16 million sheets of paper and326,000 gallons of fuel per year
  28. 28. option #0: mro systems
  29. 29. WARNINGthe next slidecontains some maths
  30. 30. + old crappy software = HORSE SHIT
  31. 31. option #1: managed content
  32. 32. option #1: managed content
  33. 33. option #2: library apps
  34. 34. tech library cloud storage device storageoption #3: improvise
  35. 35. option #4: next gen formats
  36. 36. data acquisition
  37. 37. why data acquisition? improved data quality reduced admin cost improved turn round times reduced maintenance time time saving quicker & easier to use weight saving
  38. 38. data acquisition today
  39. 39. data acquisition today limited asynchronous use-cases paper form replacement on-ground transmittal commissioned 3rd party apps uni-directional integration or online only (duh?!!)
  40. 40. data acquisition +1 year
  41. 41. data acquisition +1 year full asynchronous capability desktop software replacement in-flight transmittal vendor developed apps bi-directional integration web 3.0 capability loads of metadata
  42. 42. build your own software?
  43. 43. it can’t beROCKET SCIENCE
  44. 44. it can’t beROCKET SCIENCE
  45. 45. it can’t beROCKET SCIENCE
  46. 46. businesses shouldonly make their ownsoftware if they arealso prepared to maketheir own aspirin
  47. 47. the magic triangle SWEET SPOT user goals
  48. 48. vsstandard UI
  49. 49. vsclarity vs brevity
  50. 50. vsclarity vs brevity
  51. 51. vsmore icons
  52. 52. vschunkier buttons
  53. 53. security
  54. 54. iOS passcode lock
  55. 55. in-app security GoodReader
  56. 56. MS Exchange
  57. 57. deployment
  58. 58. iPad deployment options App Store hand out and hope….! iPhone Configuration Utility ok for a few iPads & BYOD Mobile Device Management enterprise deployments
  59. 59. trainingSELECT * from Users WHERE Users.Clue > 00 rows returned
  60. 60. training SELECT * from Users WHERE Users.Clue > 0 0 rows returnedremember this guy?
  61. 61. approval
  62. 62. attrition rates
  63. 63. future proofing
  64. 64. STOP future proofing
  65. 65. prepare for shorterlifecycles
  66. 66. what have we donein the past 2 years?
  67. 67. in that time Apple have released2 iPhones, 3 iPadsAND lost their CEO
  68. 68. achieving success
  69. 69. 4 steps for tablet success hardware iPads or something else? software bespoke or wait for COTS deployment don’t underestimate it security not as bad as you think
  70. 70. don’t forget to “KISSASS” keep itSIMPLE, stable,available, scalable & SECURE
  71. 71. don’t forget to “KISSASS” keep it SIMPLE, stable,available, scalableSAUNDERSAPPROVED SECURE approved by Roger
  72. 72. THANK YOU @conduce paul.saunders@conduce.net www.conduce.net www.slideshare.net/thesaundi
  73. 73. your questions
  74. 74. more information >image credits:Most images sourced via Creative Commons Licenses on Flickr.All the old images were taken from the Commons on Flickr via the Library of Congress PhotostreamThe images of iPads in use by airline staff were all taken from the airline’s own press releases.Thanks also to carsonified.com & lostandtaken.com for the other free backgroundsThanks to the following Flickr users: See-ming Lee, Baldiri, Mag3737, Overges and jezarnoldAll logos and product images were taken from vendor websites or from the iTunes App Store.The rest were screenshots or my own photos & images.source data:Most data for this presentation has come directly or indirectly from Apple Inc.Unless specific surveys or data sources were identified all information is anecdotal.Information sources include but are not limited to:Wired, Engadget, Gizmodo, Flight Global, Slideshare, Tech Crunch, BGR, TNW, Forbes, United Airlines, PanasonicThis presentation is published with a Creative CommonsAttribution-NonCommercial-ShareAlike LicenseYou are free to share, copy, distribute and transmit this work and you are freeto remix and adapt this work on condition that you attribute the work anddistribute the resulting work using the same or similar license.Thank you - Paul

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