Build Your Marketing Plan Part 4 - Customer Experience Map

Flash Player 9 (or above) is needed to view presentations.
We have detected that you do not have it on your computer. To install it, go here.

more share options
Embed For WordPress.com

Without related presentations

Welcome to the Build your Marketing Plan series of slidecasts from The Marketing spot. My name is Jay Ehret, my company is The Marketing Spot, and I also author The Marketing Spot blog. This is week 2 of the series, part 4, the Customer Experience Map. The entire series, including articles and worksheet downloads can be found on The Marketing Spot blog in July 2008. Much of the material you are watching is part of my one-day DIY Marketing for Small Businesses workshop. You can get more details of the workshop on my website, themarketingspot.com

6 Favorites

Rod King, Speaker, Consultant & Trainer on Trade-off Mapping and Customer Experience Innovation at T.O.A.D. Consulting, favorited this 2 days ago
Tags customer experience map
ckamianski favorited this 1 month ago
Tags crm
viavera favorited this 7 months ago
yt Chen, developer at UEC, favorited this 7 months ago
Tags 有聲音
jejeha favorited this 11 months ago
masteritei favorited this 2 years ago
Tags diy marketing

Build Your Marketing Plan Part 4 - Customer Experience Map - Presentation Transcript

+
Preconception
Introduction
Interaction Flickr photo by ralphbijker
Purchase
Adoption / Expansion / Referral
“ This planet is not Sameville! We came here for the contrast.” Lynn Grabhorn - Author Flickr photo by sub_lime79
TheMarketingSpot.blogspot.com 254-399-8093