HDFC Focuses On‡ Understanding the needs of customers and offering them superior productand service.‡ Leveraging technology to service customers quickly and conveniently.‡ To create quality of consumers and not quantity of consumers.‡ Providing and enabling environment to foster growth and learning for theemployees
VISIONIncrease market share in India‟s banking sector‡ Leverage technology platform‡Maintain standards for asset quality‡Focus on high earnings growth with low volatility‡Develop innovative products and services
MISSION Mission is to be “A World Class Indian Bank”‡ Benchmarking ourselves against International standards Best practices in terms of product offerings, technology, service levels risk management and audit &compliance. To build Strong Customer Franchises across distinct businesses. Continue to develop products and services that reduce its cost of funds, and Focus on healthy earnings growth and low volatility
VALUESOur business philosophy is based on four core values -‡Customer Focus‡Operational Excellence‡Product Leadership‡People
PRODUCTS OF HDFC BANKSavings AccountFixed Deposit AccountCurrent AccountDemat AccountSuper Saver AccountHDFC Mutual fundHDFC Bank PlusHDFC Standard Life InsuranceSalary Account
BUSINESS STRATEGYFocus On QualityMore Product To More CustomersCredit Risk ManagementDevelop Innovative ProductsFocus On High Earning Growth
INNOVATIVE SERVICESHDFC Phone BankingHDFC ATMHDFC Net BankingHDFC Mobile BankingHDFC Bill PayHDFC Inter city/ Inter Branch BankingHDFC Debit Card/ Credit Card
BANK LOANSHDFC Personal LoanHDFC New Vehicle Loan/Used Vehicle LoanHDFC Home LoanHDFC Education LoanHDFC Gold LOAN
CORPORATE SOCIAL RESPONSIBILITYBank has a defined guiding principle for all its social initiatives:„Changing Lives by empowering individuals through Finance, Education andTraining‟. HDFC Bank Fellowship Blood Donation Make a difference day Rural Initiatives Financial Inclusion No Frills Savings Account Gold Loans SMEs Promoting Financial Awareness Agricultural & Allied activities
ACHIEVEMENTSIt is a path breaker in Indian Banking SectorIn 2007 HDFC acquired Centurion Bank of punjabTaking its no. of branches to2544 at the end of Mar.2012Over one decade of operation HDFC bank has been recognisedRated and Awarded by no. of institution
AWARDS“Best Bank In India” by EURO Money Awards For Exellence,2011 Finance Asia Country Awards, 2011 Business World Best Bank Awards, 2011 CNBC TV 18“Best Private Sector Bank-SME financing” by Don & Bradstreet Banking Awards, 2011“Excellence Financial Reporting” by ICAI Awards 2011“Security In Bank” by DSCI Excellent Awards, 2011“Best In Strength & soundness” by Financial Express Best Bank Survey 2011
Success in banking is not just about producinggreat financial productand services its about making a difference…..and empowering lives.
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