Khurram Shahzad, Jelena Zdravkovic Department of Computer and Systems Sciences, Royal Institute of Technology(KTH) & Stockholm University(SU), Stockholm, Sweden. A Goal-Oriented Approach for Business Process Improvement using Process Warehouse Data 2 nd IFIP Working Conference on The Practice of Enterprise Modeling. (PoEM’09) Stockholm, Sweden 18-19 November, 2009
Business process has been identified in various ways.
Core: set of activities that executed in an ordered
Processes are designed from four perspectives *
Functional perspective (what activities)
Informational perspective (manipulated resources)
Organizational perspective (notation of actors)
Behavioral perspective (data flow, activities)
Time – additional for analysis
Background > Process Design Framework Decision Relationship Model On Using DRM Healthcare casestudy Conclusion * Curtis, B., Kellner, M.I., Over. J.: Process Modeling. Communications of ACM 35(9), 75-90 (1992).
Background Process Design Framework > Decision Relationship Model On Using DRM Healthcare casestudy Conclusion Leaf Goal Business Process Action Decision Decision Associated Information Process Warehouse trace fulfills on leads to requires total information acquired from The Decision Relationship Model
A desired state on any of the four process elements (Resources, Actors, Activities, Flow)
(Condition on process element)
Condition is the desired state
Defined by business experts
A directive of course of action on resource, actor, activity or flow
Result of decision making activity *
(Directive on element)
Background Process Design Framework > Decision Relationship Model On Using DRM Healthcare casestudy Conclusion * Parkash, N. et. al. Information Scenarios for Data Warehouse Requirements Elicitation. Proceedings of ER’04, Springer LNCS Vol. 3288, pp. 205-216.