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Presented by Andrew Bredenkamp at Documentation and Training East,
October 29-November 1, 2008.
Do you have Standards for Information Quality? Do you monitor,
measure, and track conformance to your Information Quality Standards?
Are your Information Quality metrics collected consistently and
objectively? Are your Information Quality metrics collected
automatically on every information product that you deliver? Are your
Information Quality metrics presented in a meaningful, actionable
manner? Can you conclusively demonstrate Information Quality
improvements? Can you tie cost and time-to-market reductions directly
to Information Quality improvements?
If you answered yes to all of these questions, you are applying well-
known Quality Management principles to your Information development,
localization, and production processes. And you know that in addition
to quality improvements, you have generated substantial cost and time
savings. You also know that your company is among the elite minority
that knows their own IQ, and continually improves it.
The rest of you likely answered no to most of the questions, either
because you thought it was too hard, or too expensive, or too time
consuming. Or not possible at allÖ This presentation will let you
know what the yes people know, and how you can apply that knowledge to
help improve your companyís IQ.