What The Coaching Room Covers Business Coaching Overview Business Coaching Services coaching , business strategy , distribution design , channel strategy , leadership development , lead generation systems , web marketing strategies , SEO , sales training , psychological profiling

Business Coaching Agenda 1. Agreement of the KPIs and targets for coaching period and beyond 2. Design of a corporate vision and implementation strategy for year on year growth for the Mosman business - 12 months, 2 years, 5 years: - use of Lego Serious Play strategic planning tools - NLP best practise Corporate planning techniques 3. Staff development, training and coaching including: - customer rapport building techniques - sales training - customer tracking and customer data training 4. Marketing plan development and implementation including: - lead generation strategies - lead conversion strategies - market segmenting and targeting - customer fulfilment modeling and implementation - web optimisation and search engine marketing

Coaching Agenda Continued Alignment of systems and processes to vision, strategy and marketing plan: - systems quantification - systems optimisation - systems innovation - best practise retail modelling Leadership development, coaching and training including: - Identity Compass self assessment - 360 degree leadership diagnostics (staff feedback) - best practise leadership and management training and coaching program Cultural growth and change management including: - cultural assessment (workshop) - action planning, training and development - implementation management - tracking and monitoring

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Case Study COI Group - Employee Opinion Survey software development specialists Began consulting to COI in Feb 2007 Small business; now taking on market leaders Hewitt and Associates, Gallup, ISR Towers Perrin etc. Channel diversification delivered - direct/change management consultants Lead generation delivered - web and outbound initiatives implemented >300% YOY growth 07/8. On track for an additional 330% YOY growth - 08/9 New clients include; Roche, National Foods, Tourism Australia, Woodside, Heidelberg, Sensis, Newcastle Airport and CSL among many others