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J Boye - Aarhus11 - Mobile MandatoryPresentation Transcript
Dan LewisIntranet Manager / Mobile Evangelist The Judge Group
Founded in 1970 by Martin E. Judge Jr in Philadelphia, Pennsylvania, USA One of the largest privately-owned staffing companies in the United States at nearly $300 million total annual revenue. Composed of 8 separate operating companies, some with as many as 30 office locations. Employs nearly 400 internal staff in 3 countries. Has over 4000 contractors working on projects for clients at any given time.
June 23,2011 - Philadelphia, PA – The JudgeGroup unveils a major Intranetredevelopment/redesign effort called JudgeLink at its national sales meeting. “Our oldIntranet was broken and we did somethingabout it,” was what Judge’s CIO said to theaudience assembled.
“But, can I get it on my mobile device?” – If not the user will be mobile without your help. Around 2014 (earlier?) mobile Internet access will surpass desktop access
Types of enterprise mobility* Mobile connectivity Fieldforce automation Mobile productivity Desktop replacement Your mobile users Mobile Web vs Native App*James Robertson – www.steptwo.com.au
Identify your mobile users ◦ Corporate ◦ Field (nomads/road warriors) What do they want/need on the go? ◦ Information ◦ Workflow ◦ CRM
Staff Directory access Internal News / Alerts / Events Applicant Tracking Lookups ◦ Candidate / Manager Contact Info ◦ Job Order Information
Device Ownership ◦ Moving to a “bring your own” culture Development Resources ◦ What do we have in-house Great User Experience ◦ Leveraging mobile characteristics
No time or budget for native apps on all top platforms: ◦ Android (tablets and phones) ◦ Blackberry ◦ iOS (iPad and iPhone) Web competencies already in house Information architecture ready Skunk Works
jQuery Mobile for an app-like user experience across many smartphone and tablet platforms Progressive Enhancement and Responsive Design SSL and LDAP Authentication Quick to market
Use large touch-friendly buttons Open dialer and email Sensors, sensors, sensors Cameras
Tablets present more real estate Responsive Design is your friend Native? Develop a tablet-specific app
Show mobile accomplishing real tasks Create excitement and make it fun Feedback and update Mobile is not for everyone
Early communication and collaboration Address different levels of organization Prepare to adjust and anticipate problems With collaboration users gain ownership
Share use cases during training Exchange success stories Be prepared to listen to a story ANYWHERE
Usage (since July 2011 of ~400 Users) ◦ 70% have at least logged into mLink ◦ 30% have visited at least 4 times ◦ 10% logon more than 3 times per week Modules (by use) 1. Mobile CRM 2. Staff Directory 3. News
Android and iOS reign supreme Time to plan for native apps?
ATS data entry Surface BI data Mobile forms Full enterprise search Richer user profiles Activity streams Improve with the technology
Identify your users and their tasks to help them be mobile Technology depends on environment, budget, and time – but there is a solution You can’t win without buy-in
James Robertson – Column TWO ◦ http://www.steptwo.com.au/columntwo/ JQuery Mobile ◦ http://jquerymobile.com/ The upcoming Digital Workplace Trends ◦ http://netjmc.com/ Intranet Focus Blog ◦ http://www.intranetfocus.com/blog