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J Boye - Aarhus11 - Mobile Mandatory
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J Boye - Aarhus11 - Mobile Mandatory

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Mobile Intranet case study from the Intranet track.

Mobile Intranet case study from the Intranet track.

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J Boye - Aarhus11 - Mobile Mandatory Presentation Transcript

  • 1. Dan LewisIntranet Manager / Mobile Evangelist The Judge Group
  • 2.  Founded in 1970 by Martin E. Judge Jr in Philadelphia, Pennsylvania, USA One of the largest privately-owned staffing companies in the United States at nearly $300 million total annual revenue. Composed of 8 separate operating companies, some with as many as 30 office locations. Employs nearly 400 internal staff in 3 countries. Has over 4000 contractors working on projects for clients at any given time.
  • 3. June 23,2011 - Philadelphia, PA – The JudgeGroup unveils a major Intranetredevelopment/redesign effort called JudgeLink at its national sales meeting. “Our oldIntranet was broken and we did somethingabout it,” was what Judge’s CIO said to theaudience assembled.
  • 4.  “But, can I get it on my mobile device?” – If not the user will be mobile without your help. Around 2014 (earlier?) mobile Internet access will surpass desktop access
  • 5.  Types of enterprise mobility*  Mobile connectivity  Fieldforce automation  Mobile productivity  Desktop replacement  Your mobile users  Mobile Web vs Native App*James Robertson – www.steptwo.com.au
  • 6.  Identify your mobile users ◦ Corporate ◦ Field (nomads/road warriors) What do they want/need on the go? ◦ Information ◦ Workflow ◦ CRM
  • 7.  Staff Directory access Internal News / Alerts / Events Applicant Tracking Lookups ◦ Candidate / Manager Contact Info ◦ Job Order Information
  • 8.  Device Ownership ◦ Moving to a “bring your own” culture Development Resources ◦ What do we have in-house Great User Experience ◦ Leveraging mobile characteristics
  • 9.  No time or budget for native apps on all top platforms: ◦ Android (tablets and phones) ◦ Blackberry ◦ iOS (iPad and iPhone) Web competencies already in house Information architecture ready Skunk Works
  • 10.  jQuery Mobile for an app-like user experience across many smartphone and tablet platforms Progressive Enhancement and Responsive Design SSL and LDAP Authentication Quick to market
  • 11.  Use large touch-friendly buttons Open dialer and email Sensors, sensors, sensors Cameras
  • 12.  Tablets present more real estate Responsive Design is your friend Native? Develop a tablet-specific app
  • 13.  Show mobile accomplishing real tasks Create excitement and make it fun Feedback and update Mobile is not for everyone
  • 14.  Early communication and collaboration Address different levels of organization Prepare to adjust and anticipate problems With collaboration users gain ownership
  • 15.  Share use cases during training Exchange success stories Be prepared to listen to a story ANYWHERE
  • 16.  Usage (since July 2011 of ~400 Users) ◦ 70% have at least logged into mLink ◦ 30% have visited at least 4 times ◦ 10% logon more than 3 times per week Modules (by use) 1. Mobile CRM 2. Staff Directory 3. News
  • 17.  Android and iOS reign supreme Time to plan for native apps?
  • 18.  ATS data entry Surface BI data Mobile forms Full enterprise search Richer user profiles Activity streams Improve with the technology
  • 19.  Identify your users and their tasks to help them be mobile Technology depends on environment, budget, and time – but there is a solution You can’t win without buy-in
  • 20.  James Robertson – Column TWO ◦ http://www.steptwo.com.au/columntwo/ JQuery Mobile ◦ http://jquerymobile.com/ The upcoming Digital Workplace Trends ◦ http://netjmc.com/ Intranet Focus Blog ◦ http://www.intranetfocus.com/blog
  • 21.  LinkedIn ◦ linkedin.com/in/dantheitman Twitter ◦ @DantheITMan Email ◦ dlewis@judge.com