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Peer visit with SECI Model

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การพัฒนาระบบตรวจเยี่ยมสำหรับการประเมินตนเอง
โดยใช้โมเดลเซกิ กรณีศึกษามหาวิทยาลัยเนชั่น จังหวัดลำปาง
A Development of Peer Visit System for Self Assessment
by SECI Model : A Case Study of Nation University

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Transcript of "Peer visit with SECI Model"

  1. 1. š‡´—¥n° Šµœª·‹´¥¤¸ª´˜™»ž¦³­Š‡r Á¡ºÉ°¡´•œµ¦³´œš¹„Ÿ¨„µ¦ ˜¦ª‹Á¥¸É¥¤‡»–£µ¡„µ¦«¹„¬µ ˜µ¤Á„–”rž¦³„´œ‡»–£µ¡ „µ¦«¹„¬µ…°Š ­„°. ¨³­¤«. Á¡ºÉ°¡´•œµ¦³¦µ¥ŠµœŸ¨„µ¦ ˜¦ª‹Á¥¸É¥¤…°Š„¦¦¤„µ¦˜¦ª‹Á¥¸É¥¤Äœ¦³—´‡–³ª·µ ÁžÈœ „¦–¸«¹„¬µ¤®µª·š¥µ¨´¥Áœ´Éœ ¤¸„¨»n¤˜´ª°¥nµŠš¸Éčoª·›¸Á¨º°„ ÁŒ¡µ³Á‹µ³‹Š‹Îµœªœ 5 „¨»n¤ ž¦³„°—oª¥Ÿ¼o¦·®µ¦ ¨³ ®œnª¥Šµœš¸É¦´Ÿ·—°„µ¦ž¦³„´œ‡»–£µ¡„µ¦«¹„¬µ Ÿ¼o¦´Ÿ·—°°Š‡rž¦³„°‡»–£µ¡¦³—´¤®µª·š¥µ¨´¥ »‡¨µ„¦ Ĝ‡–³ª·µš¸É¦´Ÿ·—°°Š‡rž¦³„° ®œnª¥Šµœš¸É¦´Ÿ·—° ˜´ªnŠ¸Ê ¨³Ÿ¼ož¦³Á¤·œ£µ¥Äœ Á‡¦ºÉ°Š¤º°š¸Éčo¡´•œµ¦³‡º° Á‡¦ºÉ°Š¦·„µ¦°µžµÁn ˜´ªÂž¨£µ¬µ¡¸Á°¡¸ Á°Â‹È„Žr ¨³¦³ “µœ…o°¤¼¨¤µ¥Á°­‡·ªÂ°¨ ¨oª—εÁœ·œ„µ¦¡´•œµ¦³ “µœ…o°¤¼¨Ã—¥Äo„µ¦‹´—„µ¦‡ªµ¤¦¼o˜µ¤Ã¤Á—¨ÁŽ„· (SECI Model) ž¦³„°—oª¥ „µ¦Â¨„Áž¨¸É¥œÁ¦¸¥œ¦¼o (Socialization) „µ¦­„´—‡ªµ¤¦¼o°°„‹µ„˜´ª‡œ (Externalization) „µ¦‡ª¦ª¤ ‡ªµ¤¦¼o (Combination) ¨³ „µ¦Ÿœ¹„ ´ Š‡ªµ¤¦¼o (Internalization) ¨oªÄož¦³Á¤·œ‡ªµ¤¡¹Š¡°Ä‹˜n°„µ¦ °¦¤„µ¦ÄoŠµœÃž¦Â„¦¤˜oœÂ ¨³£µ¥®¨´Š„µ¦ÄoŠµœ ¦³Ã—¥Ÿ¼o˜¦ª‹Á¥¸É¥¤ Šµœš¸É¡´•œµ…¹ÊœÄo„´„µ¦˜¦ª‹Á¥¸É¥¤ ¦³—´‡–³ª·µ˜µ¤¦nµŠ¦µ¥Šµœ„µ¦ž¦³„´œ‡»–£µ¡„µ¦«¹„¬µž¸ „µ¦«¹„¬µ 2555 ×¥¨´„¬–³‡Îµ˜°ÁžÈœ¤µ˜¦µ­nªœž¦³¤µ–‡nµ 5 ¦³—´ ¡ªnµ Ÿ¨ž¦³Á¤·œ‡ªµ¤¡¹Š¡°Ä‹˜n°°¦¤„µ¦ÄoŠµœ ¦³“µœ…o°¤¼¨„µ¦˜¦ª‹Á¥¸É¥¤Ã—¥¦ª¤°¥¼n¦³—´¤µ„ (xØ =3.94, S.D.=0.46) ¨³Ÿ¨„µ¦ž¦³Á¤·œ‡ªµ¤¡¹Š¡°Ä‹˜n°„µ¦ÄoŠµœ ¦³ °¥¼n¦³—´¤µ„ (xØ =3.65, S.D.=0.64) Ž¹ÉŠ­¦»žÅ—oªnµ¦³š¸É ¡´•œµ…¹Êœ˜°­œ°Š‡ªµ¤¡¹Š¡°Ä‹…°ŠŸ¼o˜¦ª‹Á¥¸É¥¤Å—o ‡Îµ­Îµ‡´: „µ¦˜¦ª‹Á¥¸É¥¤ Ÿ¼o˜¦ª‹Á¥¸É¥¤ „µ¦ž¦³„´œ‡»–£µ¡ Á„–”rž¦³Á¤·œ‡»–£µ¡„µ¦«¹„¬µ Abstract The objective of this operational research is to develop the peer visit system for the quality assessment system that is supported the internal and external indicators. It will help the inspector to generate the suggestion report. The system will be used as the case study of Nation University. The data sampling is divided into 5 groups, consisting of administrator, assessors, faculties, key performance indicator owner and peer visit committee. The system development tools are Apache Server, PHP Interpreter, AJAX and MySQL Database. Another tool for knowledge management process is SECI model that consist 4 sub-processes of socialization, externalization, combination and internalization. 5-scale rating questionnaire is collected to evaluate system performance in 2 times. This system was served for peer visit inspector in all faculties in 2012. The evaluation „µ¦¡´•œµ¦³˜¦ª‹Á¥¸É¥¤­Îµ®¦´„µ¦ž¦³Á¤·œ˜œÁ°Š ץčoäÁ—¨ÁŽ„·„¦–¸«¹„¬µ¤®µª·š¥µ¨´¥Áœ´Éœ ‹´Š®ª´—¨ÎµžµŠ A Development of Peer Visit System for Self Assessment by SECI Model : A Case Study of Nation University »¦·œš¦r ¦»‹‹œ¡´œ›»r (Burin Rujjanapan) ‡–³Áš‡ÃœÃ¨¥¸­µ¦­œÁš« ¤®µª·š¥µ¨´¥Áœ´Éœ thaiall@hotmail.com 299 The Tenth National Conference on Computing and Information Technology NCCIT2014
  2. 2. result of training's satisfaction is high with a mean of 3.94 and standard deviation of 0.46. The evaluation result of system’s satisfaction is high with a mean of 3.65 and standard deviation of 0.64. It is concluded that the system performance can satisfy the peer visit inspectors. Keywords: Peer visit, Inspector, Quality Assurance, Quality Indicator 1. šœÎµ ­™µ´œ„µ¦«¹„¬µÄœž¦³Áš«Åš¥˜o°Š‹´—„µ¦«¹„¬µÄ®o¤¸ ‡»–£µ¡¤µ˜¦“µœ Á¡ºÉ°˜°­œ°Š˜n°Á‹˜œµ¦¤–r®nŠ ¡¦³¦µ´´˜·„µ¦«¹„¬µÂ®nŠµ˜· ¡.«.2542 ÁžÈœÅž˜µ¤ ˜´ªnŠ¸Êš¸É‹´—šÎµ…¹ÊœÃ—¥­Îµœ´„Šµœ¦´¦°Š¤µ˜¦“µœÂ¨³ž¦³Á¤·œ ‡»–£µ¡„µ¦«¹„¬µ (­¤«.) ¨³­Îµœ´„Šµœ‡–³„¦¦¤„µ¦„µ¦ °»—¤«¹„¬µ (­„°.) ×¥Ÿ¨„µ¦ž¦³Á¤·œ­³šo°œ™¹Š‡»–£µ¡˜µ¤ Á„–”rš¸É„ε®œ—…¹Êœ ¤®µª·š¥µ¨´¥Áœ´ÉœÅ—o‹´—šÎµ¦µ¥Šµœ„µ¦ž¦³Á¤·œ˜œÁ°ŠÁ¡ºÉ° ¦´„µ¦ž¦³Á¤·œ‡»–£µ¡£µ¥œ°„ž¦³‹Îµž¸„µ¦«¹„¬µ 2549 ‹µ„ ¦µ¥Šµœ„µ¦ž¦³Á¤·œ‡»–£µ¡£µ¥œ°„ [1] ŗo¤¸…o°Á­œ°Âœ³Â¨³ š·«šµŠ„µ¦¡´•œµÁ¦nŠ—nªœ…°Š­™µ´œ ªnµ¤®µª·š¥µ¨´¥‡ª¦ ¡´•œµ“µœ…o°¤¼¨ Á„–”r ¨³Ážo µ®¤µ¥ Á¡ºÉ°„µ¦ž¦³„´œ‡»–£µ¡ „µ¦«¹„¬µ˜µ¤˜´ªnŠ¸Ê Ÿ¨„µ¦ž¦³Á¤·œÄœž¸˜n°¤µ™¹Šž´‹‹»´œ¥´Š˜o°Š¤¸„µ¦¡´•œµÄ®o ­¼Š…¹Êœ „µ¦Á¡·É¤¦³Â¨³„¨Å„Äœ„µ¦‡ª‡»¤‡»–£µ¡ ‹ÎµÁžÈœ˜o°ŠÅ—o¦´„µ¦­œ´­œ»œ‹µ„š»„¦³—´Á·Š¼¦–µ„µ¦ „µ¦ Á¡·É¤¦³˜¦ª‹Á¥¸É¥¤„n°œš¸É‡–³ª·µ‹³‹´—šÎµ¦µ¥Šµœ„µ¦ ž¦³Á¤·œ˜œÁ°ŠŒ´­¤¼¦–r ÁžÈœ„¨Å„š¸ÉšÎµÄ®oÁ„·—„µ¦¡´•œµ ¨³¤¸„µ¦Â¨„Áž¨¸É¥œÁ¦¸¥œ¦¼o „µ¦ÄoÁš‡ÃœÃ¨¥¸­µ¦­œÁš«ÁžÈœ ­·ÉŠš¸É‹³šÎµÄ®o„µ¦Å®¨ªœÁžÈ œªŠ‹¦…°Š…o°Á­œ°Âœ³Â¨³ ­µ¦­œÁš«¤¸ž¦³­·š›·£µ¡¥·ÉŠ…¹Êœ ‹¹ŠÁžÈ œš¸É¤µ…°Š„µ¦¡´•œµ¦³˜¦ª‹Á¥¸É¥¤Ã—¥¤¸ ª´˜™»ž¦³­Š‡rÁ¡ºÉ°¡´•œµ¦³´œš¹„Ÿ¨„µ¦˜¦ª‹Á¥¸É¥¤‡»–£µ¡ „µ¦«¹„¬µ ˜µ¤Á„–”rž¦³„´œ‡»–£µ¡„µ¦«¹„¬µ…°Š ­„°. ¨³ ­¤«. Á¡ºÉ°¡´•œµ¦³¦µ¥ŠµœŸ¨„µ¦˜¦ª‹Á¥¸É¥¤…°Š„¦¦¤„µ¦ ˜¦ª‹Á¥¸É¥¤Äœ¦³—´‡–³ª·µ Ž¹ÉŠ‹³Å—o¦³˜¦ª‹Á¥¸É¥¤š¸É ­œ´­œ»œ„µ¦‹´—šÎµ¦µ¥Šµœ„µ¦ž¦³Á¤·œ˜œÁ°ŠŒ´­¤¼¦–r °¥nµŠÁžÈœ¦³ 2. ª¦¦–„¦¦¤š¸ÉÁ„¸É¥ª…o°Š 2.1 „µ¦ž¦³„´œ‡»–£µ¡ ¡¦³¦µ´´˜·„µ¦«¹„¬µÂ®nŠµ˜· ¡.«.2542 „oŅÁ¡·É¤Á˜·¤ (Œ´š¸É 2) ¡.«.2545 ŗo„ε®œ—‹»—¤»nŠ®¤µ¥…°Š„µ¦‹´— „µ¦«¹„¬µš¸É¤»nŠÁœoœ‡»–£µ¡Â¨³¤µ˜¦“µœ ×¥„ε®œ— ¦µ¥¨³Á°¸¥—ŪoĜ®¤ª— 6 ¤µ˜¦“µœÂ¨³„µ¦ž¦³„´œ‡»–£µ¡ „µ¦«¹„¬µ Ž¹ÉŠž¦³„°—oª¥ “¦³„µ¦ž¦³„´œ‡»–£µ¡ „µ¦«¹„¬µ£µ¥Äœ” ¨³ “¦³„µ¦ž¦³„´œ‡»–£µ¡„µ¦«¹„¬µ £µ¥œ°„” Á¡ºÉ°ÄoÁžÈœ„¨Å„Äœ„µ¦Ÿ—»Š¦´„¬µ‡»–£µ¡Â¨³ ¤µ˜¦“µœ…°Š­™µ´œ°»—¤«¹„¬µ [2] „µ¦ž¦³„´œ‡»–£µ¡„µ¦«¹„¬µ£µ¥Äœ ÁžÈœ„µ¦­¦oµŠ¦³ ¨³„¨Å„Äœ„µ¦‡ª‡»¤ ˜¦ª‹­°Â¨³ž¦³Á¤·œ„µ¦ —εÁœ·œŠµœ…°Š­™µœ«¹„¬µÄ®oÁžÈœÅž˜µ¤œÃ¥µ¥ Ážo µ®¤µ¥ ¨³¦³—´‡»–£µ¡˜µ¤¤µ˜¦“µœš¸É„ε®œ— ×¥®œnª¥Šµœ˜oœ ­´Š„´—¨³­™µœ«¹„¬µ„ε®œ—Ä®o¤¸¦³„µ¦ž¦³„´œ‡»–£µ¡ £µ¥Äœ­™µœ«¹„¬µ Ä®o™º°ªnµ„µ¦ž¦³„´œ‡»–£µ¡£µ¥ÄœÁžÈœ­nªœ ®œ¹ÉŠ…°Š„¦³ªœ„µ¦¦·®µ¦„µ¦«¹„¬µš¸É˜o°Š—εÁœ·œ„µ¦°¥nµŠ ˜n°ÁœºÉ°Š ¤¸„µ¦‹´—šÎµ¦µ¥Šµœž¦³‹Îµž¸š¸ÉÁžÈœ¦µ¥Šµœ„µ¦ž¦³Á¤·œ ‡»–£µ¡£µ¥ÄœÁ­œ°˜n°®œnª¥Šµœ˜oœ­´Š„´— ¨³Áž· —ÁŸ¥˜n° ­µ›µ¦–œÁ¡ºÉ°œÎµÅž­¼n„µ¦¡´•œµ‡»–£µ¡Â¨³¤µ˜¦“µœ „µ¦«¹„¬µÂ¨³¦°Š¦´„µ¦ž¦³„´œ‡»–£µ¡„µ¦«¹„¬µ£µ¥œ°„ „µ¦ž¦³Á¤·œ‡»–£µ¡„µ¦«¹„¬µ£µ¥Äœ ®¤µ¥™¹Š „µ¦ —εÁœ·œ„µ¦˜µ¤¦³ž¦³Á¤·œ‡»–£µ¡˜µ¤Á„–”rš¸É„ε®œ—×¥ ­Îµœ´„Šµœ‡–³„¦¦¤„µ¦„µ¦°»—¤«¹„¬µ (­„°.) Ž¹ÉŠÁ„–”r¤»nŠÁœoœ „µ¦­³šo°œ‡»–£µ¡—oµœ¦³Â¨³„¨Å„ ¨³„¦³ªœ„µ¦‹´— „µ¦«¹„¬µ Ž¹ÉŠž¦³„°—oª¥ 9 °Š‡rž¦³„°‡»–£µ¡ „µ¦ž¦³Á¤·œ‡»–£µ¡„µ¦«¹„¬µ£µ¥œ°„ [3] ®¤µ¥™¹Š „µ¦ —εÁœ·œ„µ¦˜µ¤¦³ž¦³Á¤·œ‡»–£µ¡˜µ¤Á„–”rš¸É„ε®œ—×¥ ­Îµœ´„Šµœ¦´¦°Š¤µ˜¦“µœÂ¨³ž¦³Á¤·œ‡»–£µ¡„µ¦«¹„¬µ (­¤«.) Ž¹ÉŠÁ„–”r˜nµŠ Ç ¤»nŠÁœoœ„µ¦­³šo°œ‡»–£µ¡—oµœŸ¨¨´¡›r 300 The Tenth National Conference on Computing and Information Technology NCCIT2014
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