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Service Sector Reforms In India
 

Service Sector Reforms In India

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    Service Sector Reforms In India Service Sector Reforms In India Presentation Transcript

    • Service Sector Reforms Vikram B. Thadeshvar Pune [email_address]
    • Indian BPO Industry
      • Educated and talented
      • Pioneer in software development
      • Mature industrial set up
      • Technical facilities
      • English
      • Competitive costs
      • GE Capital, Convergys, Wipro Spectramind, WNS, Dell, Daksh e-services, ICICI OneSource, MphasiS, Etc.
      [email_address]
    • Hotels
      • India currently has supply of 110,000 rooms and there is a shortage of 150,000 rooms
      • Exciting opportunities for hotel industry as it relies on airlines to transport 80% of international arrivals
      • Estimates demand is going to exceed supply by at least 100%
      • Have enjoyed 200% higher rate
      • Rates will fall 10% to 15%
      • adding about 60,000 quality rooms
      [email_address]
    • Other Service Sectors
      • IT sector
      • Communication (telecom)
      • Community service
      • Personal & Business services
      • Banking
      [email_address]
    • Aviation
      • 1912 Indian State Air Services & Imperial Airways.
      • 1932 Tata Airline
      • 1948 Air India
      • 1990 Open-sky policy
      • 1994 Private operators were allowed
      • Private airlines account for around 75% share of the domestic aviation market.
      • 1995, several private airlines had ventured into the aviation business
      • Low cost carriers
      • Privatization of Airports
      • Two Greenfield airports are coming up at Bangalore and Hyderabad
      [email_address]
    • Entertainment
      • Over 300 national, regional and local channels
      • Rapid development of state-of-the-art studios and post production facilities
      • High-end digital technology
      • Estimated 6 million people earn their livelihood
      • Third largest television market in the world behind only china and the USA
      • World's biggest movie industry in terms of the number of movies produced
      • Getting good offers from Hollywood
      • Regular part of entertainment bouquet
      • Rises on the global stage
      [email_address]
    • PROCEDURE COST (US$) THAILAND THAILAND INDIA Heart Surgery Bone Marrow Transplant Liver Transplant Knee Replacement Cosmetic Surgery 7,500 ------- ------- 8,000 3,500 6,000 26,000 69,000 6,000 2,000 US US 40,000 2,50,000 3,00,000 20,000 20,000 UK 23,000 1,50,000 2,00,000 12,000 10,000 Cost Advantage Health Care [email_address]
    • Conclusion
      • Growing at an annual growth rate of about 28% during the last 5 years
      • Services exports was US$ 8.9 billion in 1997
      • Grown up from US $ 19.1 billion in 2002 to US $ 73 billion in 2006
      • 55% of India’s GDP
      • Current Share in worldwide service exports 2.3 % to 6 % by 2012
      • Health Care, Tourism, Education, Engineering, Communications, Transportation, Information Technology, Banking, Finance, Management and many others
      [email_address]
    • Thank You [email_address]