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playrocket: a platform for enhancing business software with game elements

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Playrocket is a platform and a web application that helps developers integrate game elements into enterprise software (such as software for call centers or sales teams). …

Playrocket is a platform and a web application that helps developers integrate game elements into enterprise software (such as software for call centers or sales teams).

Published in: Technology, Business

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  • Transcript

    • 1. playrocket: a platform for enhancingbusiness software with game elements tadej gregorčič
    • 2. Office workorganizational purpose unclearlack of inspirationincomplete or misleading feedbackchallenge vs. abilitylack of control
    • 3. measurement feedbackcollaboration rewards“game loop” pacing
    • 4. Call centers
    • 5. 550Customer call = 1 pointAppointment = 10 pointsAppointment in less than 2 min = 20 points...
    • 6. Instant feedback My progress: 33 / 100 (33%)
    • 7. Instant feedback
    • 8. Competition
    • 9. Team work
    • 10. “Sweepstakes” (scarcity)
    • 11. Rewards
    • 12. Personalization
    • 13. A choice of virtual worldsPersonalization Attack your co-worker’s town Sweepstakes Help your co-worker’s town growTerritory (color) Upgrade/grow own town
    • 14. Virtual world grows and expands with time. Participants take ownership of the world that they help co-create and maintain.
    • 15. Tadej Gregorčičlinkedin.com/in/tadejgregorcictwitter.com/tadejfacebook.com/tadej