The new way of digital working
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The new way of digital working

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The new way of working brings together multiple disciplines in a coherent and meaningful context to realize business goals. It gives a reason for all actors to consult, communicate, cooperate and......

The new way of working brings together multiple disciplines in a coherent and meaningful context to realize business goals. It gives a reason for all actors to consult, communicate, cooperate and coordinate; in short to collaborate.

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  • The digital way of working is directly grounded on the strategic choices and in many cases the legal requirements of an organization. This is a crucial difference with traditional processes that are mainly based on a digitized paper flow concept, as many of the present processes in organizations unfortunately still are. The new way of working brings together multiple disciplines in a coherent and meaningful context to realize business goals. It gives a reason for all actors to consult, communicate, cooperate and coordinate; in short to collaborate. The new way of working has an effect on the primary and supporting value chains. These traditionally fragmented chains have to be aligned and streamlined. It puts an emphasis on the relevance of a well-functioning norms and rules provisioning chain, to support and innovate the primary customer centric and customer driven process in a sustainable and continuous way. Integrating these value chains offers the foundation for creating ‘New business as usual’. The new way of working has not only an effect on the actors in the norms and rules provisioning chain, but also actors in the customer driven/centric demand-supply chain.

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  • 1. The new way of digital working Thei Geurts
  • 2. The new way of digital working • The new way of working brings together multiple disciplines in a coherent and meaningful context to realize business goals. It gives a reason for all actors to consult, communicate, cooperate and coordinate; in short to collaborate. • The digital way of working is directly grounded on the strategic choices and in many cases the legal requirements of an organization. This is a crucial difference with traditional processes that are mainly based on a digitized paper flow concept, as many of the present processes in organizations unfortunately still are. • The new way of working has an effect on the primary and supporting value chains. These traditionally fragmented chains have to be aligned and streamlined. It puts an emphasis on the relevance of a well-functioning norms and rules provisioning chain, to support and innovate the primary customer centric and customer driven process in a sustainable and continuous way. Integrating these value chains offers the foundation for creating ‘New business as usual’. • The new way of working has not only an effect on the actors in the norms and rules provisioning chain, but also actors in the customer driven/centric demand-supply chain.
  • 3. The integrated value chain The integrated primary and knowledge provisioning value chain illustrates the new way of working: • Strategy provides direction, high level goals. Is trigger for change & development. • Provisioning refers to policy making and implementation of business logic, based on strategic choices and regulatory changes. • Processes in the circle deliver the application for organization and end-users. • Feedback from users and performance is constantly monitored and lead to change and improvement requests. • Impact analysis and changes of strategic nature are routed to the strategy level. The integrated value chain supports both the primary processes of the customer driven/centric value chain, and the processes of the knowledge provisioning value chain. 3
  • 4. Strategy RunDefine Detail/Develop M o n i t o r Design Discover Define Discuss Decide Business IT Govern Business – IT alignment Removing the boundary Deliver 4
  • 5. See also: Playing Jazz in the GRC Club In this book John Coyne and Thei Geurts present a Governance, Risk and Compliance (GRC) value proposition and value architecture that marks the difference between the old way of supporting knowledge intensive processes in heavily regulated industries and the new way of surviving and being successful in a highly volatile and uncertain future.