Conversations and decisions
in the sense making spectrum
probatio pennae
Thei Geurts, 2014
Introduction
• Conversations and decisions are omnipresent in all our personal and
business activities. Humans take about ...
Language
Behaviour
Cognition
Social context
Perceptions
Feelings
Emotional context
Understanding
Interpretation
Requiremen...
Challenge: create a story
• Instead of imposing my interpretation and connotation of the
elements of this spectrum I would...
Post your story
Please, post your contribution to slideshare, with a reference to this
presentation, or to me directly.
Th...
Upcoming SlideShare
Loading in …5
×

Conversations and decisions in the sense making spectrum

544 views

Published on

Conversations and decisions are omnipresent in all our personal and business activities. The challenge for software services solution engineers is to create an environment for conversations that allows participants/actors to take right and smart decisions. How we make sense of signals is determined by a variety of context aspects. The presentation offers a condensed overview of the sense making spectrum. The reader is challenged to create a story that illustrates how she/he has perceived and interpreted the context elements of this spectrum.

Published in: Business, Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
544
On SlideShare
0
From Embeds
0
Number of Embeds
65
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Conversations and decisions in the sense making spectrum

  1. 1. Conversations and decisions in the sense making spectrum probatio pennae Thei Geurts, 2014
  2. 2. Introduction • Conversations and decisions are omnipresent in all our personal and business activities. Humans take about 20.000 snap decisions per day according to brain scientist Ernst Pöppel. • The challenge for software services solution engineers is to create an environment for conversations that allows participants/actors to take right and smart decisions. (BTW: This also implies that they must offer room for serendipity, if-where-when needed.) • How we make sense of signals is determined by a variety of context aspects. The next slide offers a condensed overview of the sense making spectrum. • The slide is not exhaustive. It is a first attempt or exercise, a probatio pennae, that needs input to be completed.
  3. 3. Language Behaviour Cognition Social context Perceptions Feelings Emotional context Understanding Interpretation Requirements AnswersContext Questions Rational context about toin Contracts based on driven by Values People Systems Conversations Decisions lead to have Participants Concerns Events Effect context drives Actions Outcome Result context lead to leads to Meaning context drives shapes Needs (I am / I want) Need context triggersexpress based on and Sense making spectrum probatio pennae by Thei Geurts, 2014
  4. 4. Challenge: create a story • Instead of imposing my interpretation and connotation of the elements of this spectrum I would like to challenge you – yes you reader – directly. My question to you is as follows: “Can you create a story, based on (a set of) these context elements, that illustrates how you have perceived and interpreted the previous sheet? • Your contribution may be more of a scientific or operational nature, or as simple and direct as the story of the little prince that is pictured on the cover slide http://en.wikipedia.org/wiki/The_Little_Prince • Your contribution is much appreciated.
  5. 5. Post your story Please, post your contribution to slideshare, with a reference to this presentation, or to me directly. Thanks in advance. mailto: Thei Geurts Linkedin: nl.linkedin.com/in/theigeurts/

×