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Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
Soc biz to improve stakeholder comms (devdays13)
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Soc biz to improve stakeholder comms (devdays13)

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Presentation given on IBM Developer Days 2013 in Zurich. …

Presentation given on IBM Developer Days 2013 in Zurich.

Leverage ideation blogs (jams, voting) enables a product owner to connect with his stakeholders. The ideas can be linked to agile work management (scrum stories, tasks) and test management activities.

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  • 1. Zurich, 20. November Leveraging Social Business to improve communication with your stakeholders Thorsten Gau | SB-11.55 IBM DeveloperDays 2013 © 2014 IBM Corporation
  • 2. IBM DeveloperDays 2013 Thorsten Gau  IBM since 1994 – Distinguished Engineer / Executive Architect – Chief Architect Global Business Services, Germany – Led several global systems integrations- and application development projects. Team size 3-550 – Expertise: Software Engineering, Methods, Tools, Social Business, Enterprise 2.0, BPM, SOA, Enterprise Architecture – Board member of Technical Expert Council central. An IBM Academy of Technology affiliate.  Open Group  Responsible for Development Methods, Tools & Architecture education http://about.me/tgau @tgau © 2013 IBM Corporation
  • 3. IBM DeveloperDays 2013 Agile development is well understood DevOps extents agility into deployment and application operation Build Publish Agile Ops Design Agile Dev Prioritize 3 Deploy Test Monitor Continuous Feedback Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 4. IBM DeveloperDays 2013 Communication challenge: Business and IT speak different languages. Most stakeholders are not part of the project. External & Internal Stakeholders Scrum slang Inception Initialisierung Elaboration Konzept Construction Realisierung Transition Einführung RUP / HERMES phases 4 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 5. IBM DeveloperDays 2013 The Dev-team expects that the Product Owner has the right, current and ranked requirements in the backlog – anytime. The market Customers IT Business IT Client Dev 5 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders Ops © 2013 IBM Corporation
  • 6. IBM DeveloperDays 2013 The project team learns about the stakeholder business needs and requirements via Social Collaboration in an extended community Personal Networking Subscribe, aggregate Profiles Feeds Rank Ideas Specifies Ideation Requirements Defines Responsible for Plan Work items Follows Discuss, support Process Forums Community Project Version Integration Files Publish Wikis Produces Social Collaboration Share, organize Bookmarks Links Announce Build Project Collaboration Shares IBM Connections Blogs Dashboard Generate Events Integrated Technologies The community is comprised of stakeholders like external customers or internal business end-users The project team is comprised of project managers, business, analysts, architects, developers, testers, etc. © 2013 IBM Corporation
  • 7. IBM DeveloperDays 2013 Profiles give stakeholders a face and enable social networking. Within an enterprise they show reporting / decision structures. https://www.ibm.com/developerworks/community/profiles/html/profileView.do?key=5e0ae585-8377-43ef-b0f0-ba82580d3753 7 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 8. IBM DeveloperDays 2013 Ideation Blogs enable collaborative idea generation and voting https://www.ibm.com/developerworks/community/blogs/ Wde0f0bb63f03_4503_843d_4e70b987decc/?lang=en 8 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 9. IBM DeveloperDays 2013 ‚Classic‘ text processor documents (Word, OpenOffice) are not flexible enough for the fast paced reality most businesses face 9 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 10. IBM DeveloperDays 2013 The work is managed in Jazz(Hub). A Rational Team Concert plan displays the work breakdown of a Feature into WorkItems 10 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 11. IBM DeveloperDays 2013 Offering trend reports to stakeholders shows progress and grows trust 11 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 12. IBM DeveloperDays 2013 Summary of tools used to manage the development artifacts IBM Connections Testresult Defect Idea Feature, Task Wiki Config Mgmt Agile Project Management RTC Rational Team Concert Testscript Requirement Spec Use Case Requirement Definition RRC Rational Requirements Composer Testcase Testplan Test- and Qualitymanagement RQM Rational Quality Manager © 2013 IBM Corporation
  • 13. IBM DeveloperDays 2013 Key takeaways  Business and IT speak different languages. Most stakeholders are not part of the project.  Backlog grooming is hard work for the Product Owner.  Social communities extend the team and enable direct in-context collaboration with various stakeholders  Profiles give stakeholders a face and enable social networking  Ideation Blogs enable collaborative idea generation and voting  Web-based rich text editors like Rational Requirements Composer (RRC) enable collaboration on requirement snippets - single artifacts rather than long documents.  Implementation is managed in web-based work management tools like Rational Team Concert (RTC) on JazzHub.  Trend reports show progress to stakeholders. Transparency builds trust.  Software Development is all about people and collaboration  Social Business plattforms can improve communication and networking 13 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 14. IBM DeveloperDays 2013 Various tools are integrated through open standards IBM Connections Tool X Vendor Y OpenSocial Gadgets Wiki Config Mgmt Agile Project Management RTC Rational Team Concert Requirement Definition RRC Rational Requirements Composer Test- and Qualitymanagement RQM Rational Quality Manager OSLC - Open Services for Lifecycle Collaboration © 2013 IBM Corporation
  • 15. IBM DeveloperDays 2013 IBM Connections integrates into Rational Team Concert 15 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation
  • 16. IBM DeveloperDays 2013 Links  OpenSocial http://opensocial.org/  Open Services for Lifecycle Collaboration (OSLC) http://open-services.net/  developerWorks Communities https://www.ibm.com/developerworks/community/  JazzHub https://hub.jazz.net/ 16 Thorsten Gau | Leveraging Social Business to improve communication with your stakeholders © 2013 IBM Corporation

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