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2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
2009 Mema Volunteer Management Partnerships
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2009 Mema Volunteer Management Partnerships

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Prince George's Volunteer Center

Prince George's Volunteer Center

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  • 1. Teresa Gardner-Williams, Mary Foley, Amy Ward, & Vernon Herron 2009 Maryland Emergency Management Association Conference May 27, 2009 Volunteer Management Partnerships: What We Can Do For You
  • 2. Who we are
    • Local volunteer centers
      • Serving every county in Maryland
      • Private non-profit, internal to government, United Way
      • Volunteer centers work in partnership and collaboration with each other – locally, regionally, nationally
      • Mobilize local resources to meet community needs
      • Low cost, high value services
  • 3.  
  • 4. What we do
    • Training of managers of volunteers
    • National Days of Service projects
      • Make A Difference Day, Youth Service Day, MLK Day of Service
    • Specific local services and projects
      • The BIG Sweep, Volunteer EXPO!, Summer of Service, Student Service-Learning, Business Volunteer Council
    • Recognition – local, state and national
    • Recruitment and referral
      • Registered community agencies
      • Registered community volunteers
        • www.1800volunteer.org
        • www.HelpInDisaster.org
  • 5. Our partners
    • Governments
      • Maryland Governor’s Office of Community Initiatives
      • County Government
      • Municipal Government
      • Regional collaborations
    • Local nonprofit agencies, including VOADs
    • Local schools & colleges
    • Local businesses
    • Individuals
  • 6. Our Volunteers
    • Volunteer: willingly provides services without receiving financial compensation.
    • Affiliated Volunteer: affiliated with government agency or local organization and who has been trained for a specific role or function. Examples include VIPS, CERT, Red Cross, ARES.
    • Spontaneous Volunteer: comes forward, at times without being requested, following a disaster to assist a governmental agency or local organization with disaster related activities during the response or recovery phase. Also called convergent or unaffiliated volunteers.
  • 7. How Local Volunteer Centers Support Emergency Preparedness, Response & Recovery
    • Volunteer & Donations Management
      • Maryland ESF 15, NCR RESF 16, Annex of National Response Framework
      • UASI (NCR, Baltimore Area Work Group)
    • Support Citizen Corps Programs, VOAD & local organizations
      • Pre-affiliate volunteers
      • Recruit volunteers for exercises, drills and trainings
      • Provide training for managers of volunteers
    • Resource available to the local Emergency Manager
      • Communication with local residents
      • Included in local plan
    • Operation of Volunteer Mobilization Center/Volunteer Reception Center, if requested by Emergency Manager
  • 8. Volunteer Reception Center (VRC) Volunteer Mobilization Center (VMC)
    • A model for managing spontaneous volunteers
    • Introduced by Volunteer Florida
    • Serves as a point of mobilization, registration and referral for spontaneous, unaffiliated volunteers who emerge in response to a disaster or incident
    • Make the best possible use of unaffiliated volunteers
    • Volunteer Mobilization Centers operate only at the request of the Emergency Manager .
    • Serve as a buffer between first responders and well-intentioned, unaffiliated volunteers.
    • Ensure that urgent community needs are addressed in a timely manner.
    • Lay the foundation to rebuild community.
  • 9. Who staffs VMCs?
    • Members of the Volunteer Center Staff
    • Volunteer Coordinators from local non-profit and governmental agencies
    • Community Members trained in the process, procedures and paperwork of registering and referring spontaneous, unaffiliated volunteers
    • Select SUVs who appear at VMCs
  • 10. VMC Sample Floor Plan Entrance Exit Greeter Interview Referral Confirm. Safety Identific. Volunteer Opportunities
  • 11.  
  • 12. Local VMC Operation
    • Variety of emergencies
    • At the request of the local Emergency Manager
    • Hours of operation
    • Number of volunteers referred
    • Value added to the community
  • 13. Volunteers: Return on the Investment
  • 14. Real results - measurable impact
    • Each hour of volunteer work translates into the current rate of $19.51
      • That figure can be used as “match” for grants or to show the cost saved for the jurisdiction.
    • On Inauguration Day, there were over 1,400 volunteers working over 8,400 hours totaling over $165,000 of savings or services added
      • A real impact, value and/or savings can be documented.
    • During one Day of Service – Martin Luther King Jr. National Day of Service – over 32,000 volunteers completed 130,000 hours of service which equals almost 2.5 million dollars in volunteer service to the city.
  • 15. Volunteers are helpful, flexible, cross-trained, and supportive.
    • Exercises
      • Practicing trained skills as incident commander and first responders before the first responder community is able to arrive, as well as role playing for Police, Fire and Health Departments
    • Special Events
      • Independence Day, Cherry Blossom Festival, and other small neighborhood street festivals where a certain number of CPR trained individuals are required before permitting is obtained for the event
    • Emergencies
      • Mount Pleasant Fire, Inauguration, Water Main Breaks, Points of Distribution, Volunteer Reception Centers, etc
    • Training
      • Keeping them engaged during non-emergencies and special events in order to build their skills sets in anticipation of being stood up or called out
  • 16.  
  • 17.  
  • 18. Success in Prince George’s County
    • Investment by County government
    • Over 1,000 Citizen Corps Program volunteers
    • Participation in local events at request of communities
    • Response to local emergencies at request of Emergency Manager
    • Documented Return on Investment
  • 19. Questions & Comments
  • 20.
    • Teresa Gardner-Williams, CVA
    • Executive Director
    • Prince George's Volunteer Center, Inc.
    • P.O. Box 187
    • Hyattsville, MD 20781
    • (301) 699-2800
    • www.princegeorgesvolunteer.org
  • 21.
    • Mary Foley
    • Executive Director
    • The Voluntary Action center
    • 9248 Center Street
    • Manassas, VA 20110
    • (703) 369-5292 ext. 203
    • www.volunteerprincewilliam.org
  • 22.
    • Amy Ward, JD
    • Executive Director
    • SERVE DC – The Mayor’s Office on Volunteerism
    • 441 Judiciary Square, Suite 1140 North
    • Washington, DC 20001
    • (202) 727-7200
    • www.serve.dc.gov
  • 23.
    • Vernon Herron
    • Prince George’s County
    • Deputy Chief Administrative Officer-Public Safety Director/Homeland Security
    • 14741 Governor Oden Bowie Drive
    • Upper Marlboro, MD 20772
    • (301) 952-4812
    • www.princegeorgescountymd.gov

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