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2009 Mema Volunteer Management Partnerships

2009 Mema Volunteer Management Partnerships



Prince George's Volunteer Center

Prince George's Volunteer Center



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    2009 Mema Volunteer Management Partnerships 2009 Mema Volunteer Management Partnerships Presentation Transcript

    • Teresa Gardner-Williams, Mary Foley, Amy Ward, & Vernon Herron 2009 Maryland Emergency Management Association Conference May 27, 2009 Volunteer Management Partnerships: What We Can Do For You
    • Who we are
      • Local volunteer centers
        • Serving every county in Maryland
        • Private non-profit, internal to government, United Way
        • Volunteer centers work in partnership and collaboration with each other – locally, regionally, nationally
        • Mobilize local resources to meet community needs
        • Low cost, high value services
    • What we do
      • Training of managers of volunteers
      • National Days of Service projects
        • Make A Difference Day, Youth Service Day, MLK Day of Service
      • Specific local services and projects
        • The BIG Sweep, Volunteer EXPO!, Summer of Service, Student Service-Learning, Business Volunteer Council
      • Recognition – local, state and national
      • Recruitment and referral
        • Registered community agencies
        • Registered community volunteers
          • www.1800volunteer.org
          • www.HelpInDisaster.org
    • Our partners
      • Governments
        • Maryland Governor’s Office of Community Initiatives
        • County Government
        • Municipal Government
        • Regional collaborations
      • Local nonprofit agencies, including VOADs
      • Local schools & colleges
      • Local businesses
      • Individuals
    • Our Volunteers
      • Volunteer: willingly provides services without receiving financial compensation.
      • Affiliated Volunteer: affiliated with government agency or local organization and who has been trained for a specific role or function. Examples include VIPS, CERT, Red Cross, ARES.
      • Spontaneous Volunteer: comes forward, at times without being requested, following a disaster to assist a governmental agency or local organization with disaster related activities during the response or recovery phase. Also called convergent or unaffiliated volunteers.
    • How Local Volunteer Centers Support Emergency Preparedness, Response & Recovery
      • Volunteer & Donations Management
        • Maryland ESF 15, NCR RESF 16, Annex of National Response Framework
        • UASI (NCR, Baltimore Area Work Group)
      • Support Citizen Corps Programs, VOAD & local organizations
        • Pre-affiliate volunteers
        • Recruit volunteers for exercises, drills and trainings
        • Provide training for managers of volunteers
      • Resource available to the local Emergency Manager
        • Communication with local residents
        • Included in local plan
      • Operation of Volunteer Mobilization Center/Volunteer Reception Center, if requested by Emergency Manager
    • Volunteer Reception Center (VRC) Volunteer Mobilization Center (VMC)
      • A model for managing spontaneous volunteers
      • Introduced by Volunteer Florida
      • Serves as a point of mobilization, registration and referral for spontaneous, unaffiliated volunteers who emerge in response to a disaster or incident
      • Make the best possible use of unaffiliated volunteers
      • Volunteer Mobilization Centers operate only at the request of the Emergency Manager .
      • Serve as a buffer between first responders and well-intentioned, unaffiliated volunteers.
      • Ensure that urgent community needs are addressed in a timely manner.
      • Lay the foundation to rebuild community.
    • Who staffs VMCs?
      • Members of the Volunteer Center Staff
      • Volunteer Coordinators from local non-profit and governmental agencies
      • Community Members trained in the process, procedures and paperwork of registering and referring spontaneous, unaffiliated volunteers
      • Select SUVs who appear at VMCs
    • VMC Sample Floor Plan Entrance Exit Greeter Interview Referral Confirm. Safety Identific. Volunteer Opportunities
    • Local VMC Operation
      • Variety of emergencies
      • At the request of the local Emergency Manager
      • Hours of operation
      • Number of volunteers referred
      • Value added to the community
    • Volunteers: Return on the Investment
    • Real results - measurable impact
      • Each hour of volunteer work translates into the current rate of $19.51
        • That figure can be used as “match” for grants or to show the cost saved for the jurisdiction.
      • On Inauguration Day, there were over 1,400 volunteers working over 8,400 hours totaling over $165,000 of savings or services added
        • A real impact, value and/or savings can be documented.
      • During one Day of Service – Martin Luther King Jr. National Day of Service – over 32,000 volunteers completed 130,000 hours of service which equals almost 2.5 million dollars in volunteer service to the city.
    • Volunteers are helpful, flexible, cross-trained, and supportive.
      • Exercises
        • Practicing trained skills as incident commander and first responders before the first responder community is able to arrive, as well as role playing for Police, Fire and Health Departments
      • Special Events
        • Independence Day, Cherry Blossom Festival, and other small neighborhood street festivals where a certain number of CPR trained individuals are required before permitting is obtained for the event
      • Emergencies
        • Mount Pleasant Fire, Inauguration, Water Main Breaks, Points of Distribution, Volunteer Reception Centers, etc
      • Training
        • Keeping them engaged during non-emergencies and special events in order to build their skills sets in anticipation of being stood up or called out
    • Success in Prince George’s County
      • Investment by County government
      • Over 1,000 Citizen Corps Program volunteers
      • Participation in local events at request of communities
      • Response to local emergencies at request of Emergency Manager
      • Documented Return on Investment
    • Questions & Comments
      • Teresa Gardner-Williams, CVA
      • Executive Director
      • Prince George's Volunteer Center, Inc.
      • P.O. Box 187
      • Hyattsville, MD 20781
      • (301) 699-2800
      • www.princegeorgesvolunteer.org
      • Mary Foley
      • Executive Director
      • The Voluntary Action center
      • 9248 Center Street
      • Manassas, VA 20110
      • (703) 369-5292 ext. 203
      • www.volunteerprincewilliam.org
      • Amy Ward, JD
      • Executive Director
      • SERVE DC – The Mayor’s Office on Volunteerism
      • 441 Judiciary Square, Suite 1140 North
      • Washington, DC 20001
      • (202) 727-7200
      • www.serve.dc.gov
      • Vernon Herron
      • Prince George’s County
      • Deputy Chief Administrative Officer-Public Safety Director/Homeland Security
      • 14741 Governor Oden Bowie Drive
      • Upper Marlboro, MD 20772
      • (301) 952-4812
      • www.princegeorgescountymd.gov