Tiah: Present findings from the UNWTO document about responsible tourism.
Tiah: So what can we ascertain from this information? How does it relate to how our community of tourists fits into the global community. There are several limiting factors that hinder our group…
Tiah: We conducted a small survey among our peers, families and friends and got some chilling results. Almost 95% of the people surveyed consider their finances before considering a trip. In 1955, a social geographer, Ian Matley stated that the more willing people were to spend larger sums of money, the more comfortable their vacations would be. How many of us have sat side to side in the coach part of an airplane to save a few dollars? But given the current economic climate, saving a few dollars is exactly what tourists are forced to do in order to be able to take a vacation at all.
Tiah: Our informal survey when compared to the United nations world tourism Barometer published yearly, shows that the majority of our participants stayed within the continental US. They were domestic tourists. This goes hand in hand with the declining World tourism numbers that UNWTO reported for 2008. So how are the thrifty tourists making do in a down-turned economy? For one, they are not using the travel agent nearly as often. In fact, 93.8% of our participants booked their entire trip online. Only 6.3% used a travel agent for part of their planning. Long gone are the days when tourists can afford the fees that the travel agent charges for their services.
Jana: Miklos Clip One here.
Kira: Jana: Share Miklo’s clip and blog
Each of us should pick one
By: Kira Kloser Jana Kopp Andrea Kussman Tiah Frankish LI801XD March 7, 2009
The role of a travel agent is to sell travel related products and services on behalf of transportation, lodging and tourism venues.
Within each travel agency there are certain rules in place to govern customer service.
Some agencies use familiarization trips to allow the agents first hand experience.
Marybeth Bryant. Personal Interview. February 18, 2009.
Professional Organizations for the Travel Agent
American Society for Travel Agents (ASTA)
“ The world's largest association of travel professionals. Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc. We are the leading advocate for travel agents, the travel industry and the traveling public.”
Who we are. ASTA. Retrieved February 22, 2009 from http://www.asta.org/about/content.cfm?ItemNumber=741&navItemNumber=510
Specialty Travel Agents Association (STAA)
“ The Specialty Travel Agents Association (STAA) is a premier association and a valuable resource for travel professionals involved in specialty travel. STAA supports specialty travel, its agents, destinations and niche markets.” (Join, 2009)
Join STAA. Specialty Travel Agents Association: Get Connected! Retrieved February 22, 2009 from http://www.specialtytravelagents.com/travel-professionals-6/