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Text4baby New Partner SlidesPresentation Transcript
An Introduction toText4babyPartnership
What is text4baby? A free mobile information service designed to promote maternal and child health. An educational program of the National Healthy Mothers, Healthy Babies Coalition (HMHB). A service that provides pregnant women and new moms with information to help them care for their health and give their babies the best possible start in life. The largest national mobile health initiative to date.
How Text4babyHow Text4baby Works Works User registration via text or website: Text BABY/BEBE to 511411 User gives zip and due date/DOB If pregnant, user gets a starter-pack of 6 key messages (over 2wks) User gets free tips 3x/week Ends if user texts STOP or on the baby’s 1st b-day
Diverse Partners in Health EcosystemFederal Agencies 50 State Health & 96 Health Plans Medicaid AgenciesMajor Health Assns. Hospital Networks Media Partners >50 State & Local Coalitions
Meet Your Account Manager! Meet your Account Manager!Alaska – Kathleen Michigan - KathleenAlabama – Luisa Minnesota - LindsayArizona – Luisa Mississippi – Luisa Tennessee – LuisaArkansas – Luisa Missouri – Kathleen Texas - LuisaCalifornia – Kathleen Montana – Lindsay U.S. Territories – LuisaColorado – Luisa Nebraska – Kathleen Utah - LindsayConnecticut – Lindsay Nevada – Lindsay Vermont - KathleenDelaware – Lindsay New Hampshire – Lindsay Virginia - LuisaFlorida – Luisa New Jersey – Kathleen Washington - LindsayGeorgia – Lindsay New Mexico – Luisa Washington D.C. - LuisaHawaii – Luisa New York – Kathleen Wisconsin - KathleenIdaho – Lindsay North Carolina – Lindsay West Virginia - LindsayIllinois – Kathleen North Dakota – Lindsay Wyoming – KathleenIndiana – Lindsay Oklahoma - KathleenIowa – Luisa Ohio - Lindsay Lindsay Handelsman:Kansas – Lindsay Oregon - Kathleen email@example.comKentucky - Kathleen Pennsylvania – Luisa Kathleen Murphy:Louisiana – Kathleen Puerto Rico – Luisa firstname.lastname@example.orgMaine – Kathleen Rhode Island - Lindsay Luisa Soaterna-Castaneda:Maryland – Kathleen South Carolina - Luisa email@example.comMassachusetts – Luisa South Dakota – Lindsay Please contact Emilia Guasconi at firstname.lastname@example.org if you are a health plan. Ifyou are a national organization, please email email@example.com , and we will directyou to your appropriate account manager.
Overview of Outreach Partner Benefits No cost to partners Resources available at www.text4baby.org including flyer art, tip sheets, boilerplate language, press release templates, and more. Bilingual promotional materials. Access to text4baby logo and Adobe InDesign art files for customization. Promotion in Text4baby Tuesday, a weekly e-mail alert providing program updates. Receive updates on campaign from national staff Recognition on the text4baby website & in select communications. Opportunity to be connected with your peers for collaboration. Access to zip code-level data to track local enrollment. Technical assistance through HMHB.
Steps for Making a Difference for Moms Coalition Building Increasing capacity to reach more women Ensuring communication and coordination Promotional Materials and Resources Posters in health clinics/exam & waiting rooms Distributing tear off pads and referral cards Customizing Materials with your organization’s logo Tip sheets, boilerplate language, press release templates Outreach and Communications Mass emails to network Staff trainings Promotion at conferences Events in community Bus and Mall Kiosk Advertisements “On-Hold” messages Incorporating text4baby into intake process Outreach to elected officials Enrollment Data Use for Outreach and Evaluation Specific zip-code level data to assist in developing outreach and marketing strategies Evaluating Success Media Outreach Press Releases E-newsletter or print newsletter Radio and TV PSA distribution Flash Mobs Youtube Facebook Twitter Website Promotion
Text4baby Coalition Building What is coalition building? Coalition building allows organizations to work together to accomplish change that no one group could have accomplished on its ownBuilding a state-wide or local coalition around text4babywill: Help ensure communication and coordination between partners Increase the capacity to reach more women Allow organizations with similar goals to raise awareness about maternal and child health, and tools like text4baby, to a degree that may not be achieved aloneTo facilitate coalition-building we will provide you with alist of all of the partners in your state with contactinformation for the text4baby coordinator at thatorganizationStated simply: We believe that working together increases the potential forsuccess.
Building a Coalition: New Hampshire The New Hampshire Coalition, led by the New Hampshire Department of HealthWIC and Maternal and Child Health Divisions has had great success by building onexisting contacts and networks. Their coalition building efforts evolved in threephases: 1) Internal collaboration across the Department of Health to print materials, send email blasts, and bring text4baby materials to all outreach events. 2) Each program within the Department of Health reached out to their community partners and stakeholders to gain buy-in and raise awareness about text4baby. This included other state agencies, community action groups, and other social service programs. 3) Outreach to retail and private sector groups, public association websites, utilized existing partnerships and networks, promoted text4baby through publications/ local radio The New Hampshire Coalition convenes quarterly coalition meetings with partnersand also provides a quarterly update via email to all programs.The hard work and collaboration of the New Hampshire Coalition earned the state2nd place in the 2011 Text4baby State Enrollment Contest
Building a Coalition: Kansas The state lead organization is the Kansas Department of Health andEnvironment.State lead effectively communicates with partners across the stateand actively engages the coalition to promote the program Bi-weekly emails to partners encouraging text4baby promotion and collaboration between organizations State lead often presents on text4baby, both formally at conferences and informally at brown bag lunch events at organizations wanting to learn more about text4baby As part of state-wide collaborative efforts, the Kansas WIC program created billboards to promote text4baby
Promotional MaterialsPromotional Materials Flyers Tear-off pads Bilingual Referral cards Access materials at http://www.text4baby.org or request Adobe InDesign files for these materials from your account manager.
Training Staff and Engaging Community: Los Angeles During a sharing session co-hosted by the Los Angeles County Department Public Health, partners shared current initiatives: The Public Health Foundation Enterprise (PHFE) WIC Trained staff to promote text4baby in their education programs and one-on-one appointments First 5 LA Engages their community coalitions in a prenatal campaign Health Net Promotes the service through commercial and state health plans Information about text4baby on their website and in their newsletters. L.A. Care Health Plan Distributes co-branded flyers, posters and information at health fairs, health education classes, and at Family Resource Centers Information also hung in provider offices or given to patients
Spreading the word: Palm Beach County Healthy Mothers, Healthy Babies Coalition of Palm Beach County kick offwith local Wal-Mart Bilingual text4baby flyer in shopping bags Local radio promoted event and provided entertainment Local restaurants offered free food and drinks Raffle with gifts for new moms and babies
Minnesota Bus Advertisements Advertising campaign on busses that serve the Twin Cities Metro area. Campaign started on September 2nd and will run for 4 weeks on 35 (or more buses) that service the metro area on a daily basis. Total cost: $9000. This included design and production of the ads and the 4-week campaign. Campaign funded by a federal Pregnancy Assistance Fund grant through the Office of Adolescent Health.
Mall Signs in Solano County, CA First 5 Solano worked with the local mall to display text4baby posters in kiosks where over 8 million shoppers pass through each year!
Using Data to track promotional efforts text4baby Enrollment by Zip Code Virginia Feb-Aug 2010Smart Beginnings ofMartinsville-HenryCounty inMartinsville, VAplaced six text4baby Six text4baby billboardsbillboards in areas went up in Martinsvillewith high traffic.
Using Data to track promotional efforts Alabama Text4baby Enrollment by Date 2/2/10 - 8/17/11 Aug. 17/18: News 180 release & media Number of New Unique Users 160 coverage 140 Promo to AL 120 chapters of MMAs 100 80 60 40 20 0 WOM promo to DSPs Date August press release included quote from State Health Officer and commitment toenroll 60,000 users by end of 2011.On 8/18/11, 17% of the day’s new users came from Alabama (128 out of 771). In the weeks leading up to news release, the AL DOH attended numerous healthfairs, conferences, and other activities to increase providers’ knowledge of text4baby. In April 2010, ADPH promoted text4baby at the conferences of the Alabama Chaptersof the American Academy of Pediatrics, the American Congress of Obstetricians andGynecologists, as well as to the State Perinatal Advisory Council, health careproviders, and WIC clinics.
Gain Access to Data: Text4babyEnrollment Dashboard Partners can sign a Data Use Agreement to gain access to zip-code specific enrollment data DUA grants access to specific data fields to assist in developing outreach and marketing strategies and evaluating success Completed DUAs can be filled out and returned to Research Manager, Jessica Bushar at firstname.lastname@example.org, or faxed to her attention at 703-684- 5968
Media: Celebrating Success Baby on the way? New mom? #text4baby is a free servicethat texts mom health tips & info onfree services. text BABY to 511411.¿Bebé en camino? ¿Nueva mamá? http://www.youtube.com/watch?v#text4baby un servicio de SMS gratis =BQ0RFUlphu4ofrece consejos de salud/info de http://www.youtube.com/watch?v =NSAUQXm8vFI&feature=relatedservicios para mamás EnviéBEBE al 511411
What media strategies/tactics work to get moms to enroll in text4baby? North Carolina PSAs launch 7/26/11 Number of Radio PSAs New Unique Users Date (January 1, 2011 through August 11, 2011) NC moved from 28th place in the State Contest on 7/19 to 1 st on 8/29 In the week from 7/26 to 8/2, 451 people in NC enrolled; for the week between 7/19 and7/26, only 110 people enrolled in NC. This is an increase of 400%. Enrollment spikes were concentrated around specific times, corresponding with whenthe PSAs were being shown. The PSA is running throughout the month of August onpopular television channels and in movie theatres. In April 2011, 525 text4baby radio spots ran on 8 stations in 3 markets.
Best Practices: Nevada Flash Mob
Connecting Kids to Coverage & Text4baby 4 million births each year; almost half are to beneficiaries of Medicaid February 28, 2012 Secretary Sebelius and Surgeon General announce partnership between Connecting Kids to Coverage, administered by Centers for Medicare & Medicaid Services (CMS), and text4baby “Text-messaging is a part of the culture in terms of how we communicate. Using text-messaging to help conduct outreach to families about health coverage for their children is just one more way that the appropriate use of technology is enhancing how we make sure pregnant women and children get the health care they need.” – Dr. Regina Benjamin, U.S. Surgeon General
2012 State Enrollment Contest Contest Period: May 17, 2012- October 22, 2012 National Organizations that are supporting the Contest : American Public Health Association Association of Maternal and Child Health Programs (AMCHP) Centers for Medicare and Medicaid Services CityMatCH National Healthy Start Association (NHSA) March of Dimes National Association of County and City Health Officials (NACCHO) National Campaign to Prevent Teen and Unplanned Pregnancy National WIC Association Southern Governors’ Association State Rankings: Based on new users who enroll during contest period as a percentage of eligible moms (based on CDC live birth data) Three groups of states/territories with similar numbers of estimated new pregnancies and new infants competing against each other Prize: Announcement of winners and national recognition at American Public Health Association Conference on October 29, 2012 in San Francisco, CA
Have your outreach featuredTuesday! inText4baby Tuesday
Q&AContact Instructions and Information:Your account manager will be able to provide you with:Adobe InDesign Files and the text4baby logo for promotionalmaterialsLink to sign up for Text4baby Tuesday e-newsletterContact information for other partners in your stateAny other technical assistance you may needPlease contact your account manager for any of the aboveresources or if you have any questions!Lindsay: email@example.comKathleen: firstname.lastname@example.orgLuisa: email@example.comEmilia: firstname.lastname@example.org