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  • SIMPLEFASTCOLLABORATIVESOCIALANY WHEREANY TIMEANY DEVICE
  • Våra kunder har en huvudvärk, varför?
  • MolnetLöser Kriteriet FöljsamhetFör att Leverera IT Som Tjänst
  • Hurgör vi dettapåettevolutionelltsätt?Om vi tittarpå:Traditionell IT såär den:TillförlitligKontrollSäkerOrganiseradPublika Moln Tjänster:EnklaLågoch Transparent KostnadFlexibelSelf-Serivce“22% Use a Non-IT Provisioned Service To Perform Their Job”Forrester, “Empowered Business Technology Defined,” 18 July 2011“41% Information Workers use Personal Cloud Services”Forrester, “The Personal Cloud: Transforming Personal Computing, Mobile, and Web Markets,” 6 June 2011Förstastegetäratt ta in fördelarnaochattributenfrånmoln till sin traditionella IT. Ett sk. PrivatMoln.DettaförattDeliver Improved Business Agility.Provide Value To Business Top-Line.Maintain Trust And Control.Simplify Consumption of Internal/External Services“A full two-thirds say they have pursued or are pursuing a private cloud computing strategy by 2014.”GARTNER
  • Hurgör vi dettapåettevolutionelltsätt?Om vi tittarpå:Traditionell IT såär den:TillförlitligKontrollSäkerOrganiseradPublika Moln Tjänster:EnklaLågoch Transparent KostnadFlexibelSelf-Serivce“22% Use a Non-IT Provisioned Service To Perform Their Job”Forrester, “Empowered Business Technology Defined,” 18 July 2011“41% Information Workers use Personal Cloud Services”Forrester, “The Personal Cloud: Transforming Personal Computing, Mobile, and Web Markets,” 6 June 2011Förstastegetäratt ta in fördelarnaochattributenfrånmoln till sin traditionella IT. Ett sk. PrivatMoln.DettaförattDeliver Improved Business Agility.Provide Value To Business Top-Line.Maintain Trust And Control.Simplify Consumption of Internal/External Services“A full two-thirds say they have pursued or are pursuing a private cloud computing strategy by 2014.”GARTNER
  • Några andra som behövt tänka till runt Nästa Generations Datacenter to Serve the cloud.Facebook massiva datacenters i LuleåAnläggningen kommer förbruka lika mycket el som 16.000 villor (närmare 480 miljoner kr per år)3 hallar om vardera 30.0000 m2Däremot så kommer tyvärr inte så många nya jobba skapas...1 Operativ Chef4 ChefsTEKNIKER2 LOGISTIKER1 Dataredare1 nätverksingenjör2 assisterande förvaltningschefer2 Elektroingenjörer2 Mekaniska Ingenjörer10 Säkerhetsvakter
  • IT SomTjänstTeknik ModellPrivat, Publik, Hybrid MolnStandardiseringochAutomatiseringHanteringochSäkerhetProduceraochLeverer aIT SomTjänstKonsumerings ModellServicekatalogSelf-SericeFinansiellTransparensKonsumera IT somTjänstOperationell ModellTransform People,Roles, Processes, Organization
  • Tack förniärhäridag, somniser i mina goggles såär Cloud någotsomär I våratytterstafokus.Jag heter .. ocharbetarsom ..Under dessa 25 minutervill jag delavåratperspektivpåett par skiften I IT landskapetsompågår, varfördompågårochhur vi stöttarkunder under derasresafrån bra till bättre IT.

ByteLife Cloud Conference - EMC,  The Journey to Your Cloud ByteLife Cloud Conference - EMC, The Journey to Your Cloud Presentation Transcript

  • THE JOURNEY TO YOUR CLOUD AN EMC2 PERSPECITVE Magnus Backman EMC Cloud Architect Magnus.Backman@emc.com© Copyright 2011 EMC Corporation. All rights reserved. 1
  • INFORMATION ERA© Copyright 2011 EMC Corporation. All rights reserved. 2
  • CONSUMER ERA© Copyright 2011 EMC Corporation. All rights reserved. 3
  • THE IT ERA... © Copyright 2011 EMC Corporation. All rights reserved. 4
  • The Case for IT Transformation…is rooted in how traditional IT organizations do business • Fixed budget and fixed supply of services • Governance used to drive demand down • Organized around technology piece parts/silos as opposed to offerings • Conditioned to react to requests and problems • 73% Maintain, 27% innovate Would a true Service Provider choose to do business this way?© Copyright 2011 EMC Corporation. All rights reserved. 5
  • IT As A Service© Copyright 2011 EMC Corporation. All rights reserved. 6
  • The Journey to IT As A ServiceTraditional Private Public IT Hybrid Cloud Infrastructure Cloud Transformation Private Public© Copyright 2011 EMC Corporation. All rights reserved. 7
  • Hybrid Example: Federation of cloudsActive-Active, Access Anywhere, Across Geos Data Center Data Center Data Center© Copyright 2011 EMC Corporation. All rights reserved. 8
  • The Journey to IT As A ServiceTraditionell Private Public IT Useraccess and Consumption Transformation Application SaaS Transformation Hybrid Infrastructure Cloud Transformation Private Public© Copyright 2011 EMC Corporation. All rights reserved. 9
  • Produce and Consume IT as A Service© Copyright 2011 EMC Corporation. All rights reserved. 10
  • IT As A Service – The phases IT-a-a-S is the goal along the journey, with many Benefit along the way… LOWER COST SERVICE & QUALITY BUSINESS AGILITY 100% EMC IT 86% 80% 40% Platinum Gold 15% 30% IT Production Business Production IT as A Service Infrastructurefocus Applicationfocus Businessfocus© Copyright 2011 EMC Corporation. All rights reserved. 11
  • IT As A Service – The goal is different Focus Shifts From Infrastructure Cost efficiency to Business Agility LOWER COST SERVICE & QUALITY BUSINESS AGILITY 90 Days Percentage of IT 80 Days Spend On New EMC IT Capabilities Vs. % VIRTUALIZED 60 42% Days 40 Lights-On Days 30 40% Days 25% 7 Days 23% 21% Approximate ~1 20% 20% Day Time-To-Provision App Environments 2004-08 2009-10 2011+ IT Production Business Production IT as A Service Infrastructurefocus Applicationfocus Businessfocus© Copyright 2011 EMC Corporation. All rights reserved. 12
  • IT as A Service – What’s so hard? Politik och Politics and Organisation organisation Teknologi Technology Processer och regelverk Processes and Compliance KompetensRoles nya… och and Skills Företagskultur Company Culture 0 10 20 30 40© Copyright 2011 EMC Corporation. All rights reserved. 13
  • Roadmap – Where do you start? NOW PHASE 1 PHASE 2 PHASE 3 GOAL PEOPLE PROCESSTECHNOLOGY 25% 50% 75% 100% WHY? Roadmap: Value Drivers, Benefits and Effects HOW? Assess: Now, Goal, GAP, Phases and Projectplan© Copyright 2011 EMC Corporation. All rights reserved. 14
  • Winning the business with IT as A ServiceBy optimizing IT Production for Business Consumption • Service consumption mindset • Service-based pricing • Service level expectations • Integrated cloud architecture • Integrated GRC • Focus on what really matters Transforming ourselves into a competitive service provider© Copyright 2011 EMC Corporation. All rights reserved. 15
  • IT As A Service Strategy CUSTOMERS Voice Of The Customer Service Request / Delivery Invoicing GO-TO-1 Service Strategy Service Catalog Pricing, Show/ Chargeback MARKET 2 3 4 SERVICE PORTFOLIO MGMT SERVICE DELIVERY AND FINANCIAL SUPPORT TRANSPARENCY Automated Orchestration And Portfolio / Demand Mgmt Processes Provisioning Service Roadmap Standardized Processes Metering Service Design / Launch Standardized Service Management Tools Service Costing Policies 5 TRUST IN THE CLOUD 6 SKILLS / ROLES / COMPETENCIES CLOUD INFRASTRUCTURE© Copyright 2011 EMC Corporation. All rights reserved. 16
  • 1 x Operations manager 4 x Chief Engineers 6 x Technicians 2 x Logistics 1 x Dataeraser 2 x Service Managers 2 x Assisting Service Managers 2 x Electronic Engineers 2 x Mechanical Engineers 10 x Security guards© Copyright 2011 EMC Corporation. All rights reserved. 17
  • New rolesImperativeBusiness and IT Service Managementfinancial managementNew focus area Enterprise Infrastructure as Platform as a Virtual DesktopCloud service Applications as a Service Service as a Serviceoperations management a ServiceNew roles emerging Virtual Infrastructure ArchitectureCloud Architect, Cloud AdminCloud Capacity PlannerIT Automation Engineer Virtual Infrastructure Management Backup DataTraditional roles are Systems Storage and Center Securitystill essential Recovery Networks© Copyright 2011 EMC Corporation. All rights reserved. 18
  • EMC Recommendations for IT As A ServiceRoadmap Technology Consumption Operations• Establish Roadmap • Build Your • Implement a • Transform People, Private Cloud Service Catalog Roles, Processes,• Projects Organization • Extend To • Self-Service• Involve Hybrid Cloud • Automate • Establish Financial • Establish Transparency Visibility, Controls, Com pliance© Copyright 2011 EMC Corporation. All rights reserved. 19
  • © Copyright 2011 EMC Corporation. All rights reserved. 20
  • THANK YOU! Magnus Backman Magnus.Backman@emc.com© Copyright 2011 EMC Corporation. All rights reserved. 21