Plugged-In        DesignTerri GriffithSanta Clara Univ
#PIMBabson               TerriGriffith  The Plugged-In ManagerThePluggedInManager.com
Dimensions Practices  Levels           #PIMBabson
Your Ideas WillGet More Traction                    #PIMBabson
Your Change Efforts Will  Succeed More Often                     #PIMBabson
More Success     with theResources You Have                 #PIMBabson
Plugged-In     orDisconnected          #PIMBabson
s.businessinsider.com/2012-05-02/tech/31532568_1_billboard-android-apps-pebble                                            ...
Zappos Warehousehttp://www.examiner.com/article/the-zappos-approach-to-employee-meetings   #PIMBabson
#PIMBabson
Video Round              #PIMBabson
http://www.youtube.com/watch?v=o4YvmN1hvNA                                             #PIMBabson
Dimensions Practices  Levels           #PIMBabson
s.businessinsider.com/2012-05-02/tech/31532568_1_billboard-android-apps-pebble                                            ...
http://www.geeky-gadgets.com/twine-partners-with-pebble-smartwatch-11-05-2012/                                            ...
https://vimeo.com/41895848                             #PIMBabson
#PIMBabson
#PIMBabson
Dimensions Practices  Levels           #PIMBabson
Stop LookListen         #PIMBabson
#PIMBabson
http://www.flickr.com/photos/46259794@N02/6296984273/sizes/m/in/photostream/                                 #PIMBabson
“The fabled secret formula for Coca-Cola waschanged, adopting a formula preferred in tastetests of nearly 200,000 consumer...
Mixing         #PIMBabson
Some rights reserved by advencap                   #PIMBabson
#PIMBabson
http://www.deliveringhappiness.com/about-us/   #PIMBabson
Sharing          #PIMBabson
Getting Other People On Board  Playing by the Same Rules          Helping                          #PIMBabson
http://www.zapposinsights.com/                                 #PIMBabson
“We recently ran a contest through Zoopa,the world’s largest source of user-generated advertising, back in October tofind ...
http://www.youtube.com/watch?v=vzGZ4CvDVC   #PIMBabson
Dimensions Practices  Levels           #PIMBabson
#PIMBabson
Intuit Innovation Catalysts                              #PIMBabson
http://terrigriffith.com/speaking-workshops                                                                            #PI...
Intuit Lean Startup World Tour                                 #PIMBabson
TractionChange Pace         #PIMBabson
12booksgroup.com              #PIMBabson
TerriGriffith.comThePluggedInManager.com              TerriGriffith                              #PIMBabson
#PIMBabson
http://www.flickr.com/photos/techcocktail/5536179581/sizes/m/in/photostream/                                              ...
http://www.deliveringhappiness.com/jointhemovement/                       #PIMBabson
https://intuitlabs.com/   #PIMBabson
Plugged-In Design for Babson Fast Track MBA
Plugged-In Design for Babson Fast Track MBA
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Plugged-In Design for Babson Fast Track MBA

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Plugged-In Management with an Entrepreneurship flavor.

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  • It’s about how we mix together people, technology, and organizational process 3 Dimensions - PTO3 Practices3 Levels
  • It’s about how we mix together people, technology, and organizational process 3 Dimensions - PTO3 Practices3 Levels
  • My contention is that if you keep these 3 dimensions in mind, increase your use of the 3 practices, and expand to at least 3 levels of your organization… Your…
  • But let’s get warmed up.
  • Pebble watch – greatest funding event to date on Kickstarter – over 10M and two of the 85Korders are mine
  • How about the experience you have with Zappos, the #1 rated on-line retailerMoved away from drop shipping as they realized that their entire strategy should be built around Wow! Customer service.Eventually this led to them running their own fulfillment center right next to UPS in Kentucky – It’s all about reliability and speed.Random storage of items on human-sized racks – random so people can quickly differentiate the product they are looking for as they reach the location.Each item is individually marked with a license plate number so it can be tracked as it goes and and if it comes back.Employee excursions from HQ to the Fulfillment center are vice versa
  • Intuit
  • People – want a Dick Tracy watchTechnology – e ink connection to an iphoneThe organization power of crowdfunding
  • People – want a Dick Tracy watchTechnology – e ink connection to an iphoneThe organization power of crowdfunding
  • People – want a Dick Tracy watchTechnology – e ink connection to an iphoneThe organization power of crowdfunding
  • People – want a Dick Tracy watchTechnology – e ink connection to an iphoneThe organization power of crowdfunding
  • It’s a platform approach – and why I brought a copy of Phil’s book as a give away
  • You’re already doing the first one – you’ve stopped and shown up here.
  • You’re already doing the first one – you’ve stopped and shown up here. Stop-look-listen = recognitionLooking and Listening – think After Action Review – plan to stop and consider your options across each of the three dimensions. Make it a standard practice rather than a “post mortem”
  • Think of mixing as negotiating and you’ll get most of the idea. You have stakeholders, you have issues, and you have outcomes – if you put a product or service together in a way that would get agreement in a negotiation I expect you’ll have success.… or think about it like a chocolate chip cookie
  • Just like these ingredients on their own don’t make a chocolate chip cookiehttp://www.flickr.com/photos/14657061@N00/5606687561/sizes/m/in/photostream/
  • Sharing is basically about getting other people on board, playing by the same rules, helping
  • Sharing with us and with vendors
  • You also have to mix across levels
  • Intuit
  • At the highest level they have a call for innovation. This was a shift that happened after a doldrums period where they new products and features had slowed down.The question became to inspire innovation across this global company.10% unstructured time was part of it.Adding technology tools like Brainstorm was another.Innovation Catalysts as a job role was yet another. They are thoughtfulThey mixThey share…and they have supporting structures and connect points at all levels.
  • More traction from the resources you have, better change design & management, faster pace overall
  • Call to action: I'd love you to read the book, I'd love you to review the book, I'd love you to subscribe to the blog, but more importantly I hope you will use and share these ideas to leverage your business.The research behind the book continues. If you have an organization that you think could benefit from these ideas and would like to participate in the on-going research…. Please… let me know. We are at the stage of doing another round of validation.
  • Intuit
  • Transcript of "Plugged-In Design for Babson Fast Track MBA"

    1. 1. Plugged-In DesignTerri GriffithSanta Clara Univ
    2. 2. #PIMBabson TerriGriffith The Plugged-In ManagerThePluggedInManager.com
    3. 3. Dimensions Practices Levels #PIMBabson
    4. 4. Your Ideas WillGet More Traction #PIMBabson
    5. 5. Your Change Efforts Will Succeed More Often #PIMBabson
    6. 6. More Success with theResources You Have #PIMBabson
    7. 7. Plugged-In orDisconnected #PIMBabson
    8. 8. s.businessinsider.com/2012-05-02/tech/31532568_1_billboard-android-apps-pebble #PIMBabson
    9. 9. Zappos Warehousehttp://www.examiner.com/article/the-zappos-approach-to-employee-meetings #PIMBabson
    10. 10. #PIMBabson
    11. 11. Video Round #PIMBabson
    12. 12. http://www.youtube.com/watch?v=o4YvmN1hvNA #PIMBabson
    13. 13. Dimensions Practices Levels #PIMBabson
    14. 14. s.businessinsider.com/2012-05-02/tech/31532568_1_billboard-android-apps-pebble #PIMBabson
    15. 15. http://www.geeky-gadgets.com/twine-partners-with-pebble-smartwatch-11-05-2012/ #PIMBabson
    16. 16. https://vimeo.com/41895848 #PIMBabson
    17. 17. #PIMBabson
    18. 18. #PIMBabson
    19. 19. Dimensions Practices Levels #PIMBabson
    20. 20. Stop LookListen #PIMBabson
    21. 21. #PIMBabson
    22. 22. http://www.flickr.com/photos/46259794@N02/6296984273/sizes/m/in/photostream/ #PIMBabson
    23. 23. “The fabled secret formula for Coca-Cola waschanged, adopting a formula preferred in tastetests of nearly 200,000 consumers. What thesetests didnt show, of course, was the bondconsumers felt with their Coca-Cola --something they didnt want anyone, includingThe Coca-Cola Company, tampering with.”http://www.thecoca-colacompany.com/heritage/cokelore_newcoke.html #PIMBabson
    24. 24. Mixing #PIMBabson
    25. 25. Some rights reserved by advencap #PIMBabson
    26. 26. #PIMBabson
    27. 27. http://www.deliveringhappiness.com/about-us/ #PIMBabson
    28. 28. Sharing #PIMBabson
    29. 29. Getting Other People On Board Playing by the Same Rules Helping #PIMBabson
    30. 30. http://www.zapposinsights.com/ #PIMBabson
    31. 31. “We recently ran a contest through Zoopa,the world’s largest source of user-generated advertising, back in October tofind our newest holiday TV ad. The winnerwas “Something for Everyone” by TimMerlau.”http://blogs.zappos.com/taxonomy/term/22264 #PIMBabson
    32. 32. http://www.youtube.com/watch?v=vzGZ4CvDVC #PIMBabson
    33. 33. Dimensions Practices Levels #PIMBabson
    34. 34. #PIMBabson
    35. 35. Intuit Innovation Catalysts #PIMBabson
    36. 36. http://terrigriffith.com/speaking-workshops #PIMBabsonhttp://network.intuit.com/2011/08/18/making-the-leap-from-experiment-to-new-business/
    37. 37. Intuit Lean Startup World Tour #PIMBabson
    38. 38. TractionChange Pace #PIMBabson
    39. 39. 12booksgroup.com #PIMBabson
    40. 40. TerriGriffith.comThePluggedInManager.com TerriGriffith #PIMBabson
    41. 41. #PIMBabson
    42. 42. http://www.flickr.com/photos/techcocktail/5536179581/sizes/m/in/photostream/ #PIMBabson
    43. 43. http://www.deliveringhappiness.com/jointhemovement/ #PIMBabson
    44. 44. https://intuitlabs.com/ #PIMBabson
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