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Negotiation inPractice: Teams           TerriGriffith #PIM  The Plugged-In ManagerThePluggedInManager.com
Teams, Workflow, &    Production
Categories of   Issues  Practices
High Level: People, Tech, Org     Detailed:     BUILDER
Categories of   Issues  Practices
Stop LookListen
AP Photo/Charles Rex Arbogast
High Level: People, Tech, Org     Details:     BUILDER
Mixing
Some rights reserved by advencap
Negotiation is Your Recipe
http://www.flickr.com/photos/yto/6008588712/
Team Training                       Trained On      Trained on                      Different Task   Same Task Trained Apa...
Sharing
http://blogs.zappos.com/blogs/zappos-family/2011/12/02/video-ad-winner-something-everyone
See/Find “Negotiation” Opportunities             49ers PROpportunities to Make BATNAs Better                Ask
TractionChangeDo More
TerriGriffith.comThePluggedInManager.com              TerriGriffith
Negotiation Day 2: Teams
Negotiation Day 2: Teams
Negotiation Day 2: Teams
Negotiation Day 2: Teams
Negotiation Day 2: Teams
Negotiation Day 2: Teams
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Negotiation Day 2: Teams

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Half-day session reviewing negotiation basics, then, building out to team management

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  • Plugged-In is about how we mix together people, technology, and organizational process 3 Dimensions – PTO – some of you may know this as sociotechnical systems design3 Practices3 Levels
  • You’re already doing the first one – you’ve stopped and shown up here.
  • You’re already doing the first one – you’ve stopped and shown up here. Stop-look-listen = recognitionLooking and Listening – think After Action Review – plan to stop and consider your options across each of the three dimensions. Make it a standard practice rather than a “post mortem”
  • Think of mixing as negotiating and you’ll get most of the idea. You have stakeholders, you have issues, and you have outcomes – if you put a product or service together in a way that would get agreement in a negotiation I expect you’ll have success.… or think about it like a chocolate chip cookie
  • Just like these ingredients on their own don’t make a chocolate chip cookiehttp://www.flickr.com/photos/14657061@N00/5606687561/sizes/m/in/photostream/
  • I suspect that most of the people in this room understand that no single technology tool can be a success, no single organizational practice change can be a success. We need to design our work as a system.We’ve known this since the 1950s if not before. That said, the term sociotechnical systems -- that’s what we call this mixing in academic jargon -- is not itself very plugged in. My colleagues and I are trying to provide an accessible way for all of us, individuals, teams, organizations, To mix human, technical, and organizational dimensions naturally
  • Transactive Memory: Moreland, R. L. & Myaskovsky, L. 2000. Explaining the Performance Benefits of Group Training: Transactive Memory or Improved Communication? Organizational Behavior and Human Decision Processes, 82(1): 117-133.
  • Sharing is basically about getting other people on board, playing by the same rules, helping
  • More traction from the resources you have, better change design & management, more success overall
  • Call to action: I'd love you to read the book, I'd love you to review the book, I'd love you to subscribe to the blog, but more importantly I hope you will use and share these ideas to leverage what we do here.
  • Transcript of "Negotiation Day 2: Teams"

    1. 1. Negotiation inPractice: Teams TerriGriffith #PIM The Plugged-In ManagerThePluggedInManager.com
    2. 2. Teams, Workflow, & Production
    3. 3. Categories of Issues Practices
    4. 4. High Level: People, Tech, Org Detailed: BUILDER
    5. 5. Categories of Issues Practices
    6. 6. Stop LookListen
    7. 7. AP Photo/Charles Rex Arbogast
    8. 8. High Level: People, Tech, Org Details: BUILDER
    9. 9. Mixing
    10. 10. Some rights reserved by advencap
    11. 11. Negotiation is Your Recipe
    12. 12. http://www.flickr.com/photos/yto/6008588712/
    13. 13. Team Training Trained On Trained on Different Task Same Task Trained ApartTrained Together
    14. 14. Sharing
    15. 15. http://blogs.zappos.com/blogs/zappos-family/2011/12/02/video-ad-winner-something-everyone
    16. 16. See/Find “Negotiation” Opportunities 49ers PROpportunities to Make BATNAs Better Ask
    17. 17. TractionChangeDo More
    18. 18. TerriGriffith.comThePluggedInManager.com TerriGriffith
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