Plugged-In is about how we mix together people, technology, and organizational process 3 Dimensions – PTO – some of you may know this as sociotechnical systems design3 Practices3 Levels
You’re already doing the first one – you’ve stopped and shown up here.
You’re already doing the first one – you’ve stopped and shown up here. Stop-look-listen = recognitionLooking and Listening – think After Action Review – plan to stop and consider your options across each of the three dimensions. Make it a standard practice rather than a “post mortem”
Think of mixing as negotiating and you’ll get most of the idea. You have stakeholders, you have issues, and you have outcomes – if you put a product or service together in a way that would get agreement in a negotiation I expect you’ll have success.… or think about it like a chocolate chip cookie
Just like these ingredients on their own don’t make a chocolate chip cookiehttp://www.flickr.com/photos/14657061@N00/5606687561/sizes/m/in/photostream/
I suspect that most of the people in this room understand that no single technology tool can be a success, no single organizational practice change can be a success. We need to design our work as a system.We’ve known this since the 1950s if not before. That said, the term sociotechnical systems -- that’s what we call this mixing in academic jargon -- is not itself very plugged in. My colleagues and I are trying to provide an accessible way for all of us, individuals, teams, organizations, To mix human, technical, and organizational dimensions naturally
Transactive Memory: Moreland, R. L. & Myaskovsky, L. 2000. Explaining the Performance Benefits of Group Training: Transactive Memory or Improved Communication? Organizational Behavior and Human Decision Processes, 82(1): 117-133.
Sharing is basically about getting other people on board, playing by the same rules, helping
More traction from the resources you have, better change design & management, more success overall
Call to action: I'd love you to read the book, I'd love you to review the book, I'd love you to subscribe to the blog, but more importantly I hope you will use and share these ideas to leverage what we do here.
Transcript of "Negotiation Day 2: Teams"
Negotiation inPractice: Teams TerriGriffith #PIM The Plugged-In ManagerThePluggedInManager.com