Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 1
MAKE
C LTURE
NOT WARThe Secret to ...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 2
Image	
  by	
  IvanWalsh.com,	
  F...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 3
Image	
  by	
  IvanWalsh.com,	
  F...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 4
How is your work culture affecting ...
How is your work
culture affecting you?
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 6
Culture [kul-cher]
The values + pr...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 7
Culture [kul-cher]
The values + pr...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 8
Culture [kul-cher]
The values + pr...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 9
+ retention
+ creativity
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 10
=
Create the
psychological space
...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 11
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 12
Image	
  by	
  JasonLangheine,	
 ...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 13
Don’t let
your culture
hold you h...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 14
[Recap]
Culture = values + practi...
Is your team
culture “healthy”?
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 16
Look	
  up	
  Success	
  by	
  
D...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 17
Vision
Image	
  by	
  Pragmagraph...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 18
Autonomy
Image	
  by	
  peterwmda...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 19
Inspiration
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 20
Chemistry
Image	
  by	
  moonligh...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 21
Look	
  up	
  Success	
  by	
  
D...
Can you make it
better?
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 23
Use tools you
already have in
you...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 24
Look inside Look outside Define vi...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 25
Look inside
What is your
culture ...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 26
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 27
Look outside
Who is getting
cultu...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 28
What are the ten things
we should...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 29
Image:	
  	
  Annie	
  Mole,	
  F...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 30
“We're looking for crazy ideas. W...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 31Image	
  from	
  Odonata98,	
  Fli...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 32
Define vision
Who do you
want to b...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 33
Image: WLT Photography
Image	
  f...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 34
Create practices
How do you
get t...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 35
+ Start.
+ Experiment.
+ Seek all...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 36
[Recap]
Look inside
Look around
D...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 37
Create a culture of creating cult...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 38
Culture = values + practices
Heal...
Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 39
Thanks!
@TeresaBrazen
teresa@coop...
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Make Culture, Not War: The Secret to Great Teams & Organizations

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Fluxible Conference 2013, Talk by Teresa Brazen
Video of the talk here: http://www.fluxible.ca/2014/01/video-teresa-brazen/
More org/team culture tips & methods here: http://www.cooper.com/topics/designing-culture/

“We’re way off schedule. Everyone is disengaged. No one is on board with the vision.” Sound familiar? What if you could create great products and services without all that drama? What if there was a secret to stellar team dynamics?

From “Ship It Days” to immersive onboarding programs, learn about curious, compelling ways that people from every role within organizations are creating inspired cultures. Drawing from her experience as a team member, team leader, and team facilitator, Teresa Brazen discusses what constitutes a “healthy” culture, how culture impacts design teams and what they create together, and tools and techniques for fostering environments we all want to work in. Along the way, you’ll discover how uniquely well-suited designers are to creating culture change if they adapt the methodologies already in their arsenal.

If you lead a team, want to lead, work remotely, build stuff, wrangle people daily, or just want to learn about invaluable techniques for cultivating inspired team culture this talk is for YOU.

Published in: Business, News & Politics, Sports
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Make Culture, Not War: The Secret to Great Teams & Organizations

  1. 1. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 1 MAKE C LTURE NOT WARThe Secret to Great Teams & Organizations Fluxible 2013 @TeresaBrazen
  2. 2. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 2 Image  by  IvanWalsh.com,  Flickr   Image  by  Tara  R,  Flickr   Image  by    PROYECTO  AGUA**  /**  WATER  PROJECT,  Flickr    
  3. 3. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 3 Image  by  IvanWalsh.com,  Flickr   Image  by  Tara  R,  Flickr  
  4. 4. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 4 How is your work culture affecting you? What culture is + your role in it Is your team culture “healthy”? 4 characteristics of healthy culture How can you make it better? 4 steps to designing culture + example practices
  5. 5. How is your work culture affecting you?
  6. 6. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 6 Culture [kul-cher] The values + practices of your project, team, or organization.
  7. 7. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 7 Culture [kul-cher] The values + practices of your group, team, or organization.
  8. 8. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 8 Culture [kul-cher] The values + practices of your group, team or organization.
  9. 9. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 9 + retention + creativity
  10. 10. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 10 = Create the psychological space for creativity
  11. 11. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 11
  12. 12. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 12 Image  by  JasonLangheine,  Flickr  
  13. 13. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 13 Don’t let your culture hold you hostage
  14. 14. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 14 [Recap] Culture = values + practices Culture affects creativity You impact culture Be the first domino
  15. 15. Is your team culture “healthy”?
  16. 16. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 16 Look  up  Success  by   Design  model  
  17. 17. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 17 Vision Image  by  Pragmagraphr,  Flickr  
  18. 18. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 18 Autonomy Image  by  peterwmdavis,  Flickr  
  19. 19. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 19 Inspiration
  20. 20. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 20 Chemistry Image  by  moonlightbulb,  Flickr  
  21. 21. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 21 Look  up  Success  by   Design  model   [Recap] Vision Autonomy Inspiration Chemistry
  22. 22. Can you make it better?
  23. 23. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 23 Use tools you already have in your back pocket.
  24. 24. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 24 Look inside Look outside Define vision Create practices Treat culture like a design challenge
  25. 25. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 25 Look inside What is your culture DNA?
  26. 26. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 26
  27. 27. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 27 Look outside Who is getting culture right?
  28. 28. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 28 What are the ten things we should be doing next? Vision
  29. 29. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 29 Image:    Annie  Mole,  Flickr   Autonomy
  30. 30. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 30 “We're looking for crazy ideas. We use kids to find those ideas, because they know how to talk without their thinking getting in the way.” Founder, Markus Mettler Interject variance into your process. Inspiration
  31. 31. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 31Image  from  Odonata98,  Flickr   Chemistry
  32. 32. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 32 Define vision Who do you want to be?
  33. 33. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 33 Image: WLT Photography Image  from  jorgempf,  Flickr  
  34. 34. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 34 Create practices How do you get there?
  35. 35. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 35 + Start. + Experiment. + Seek allies. + Share your wins. + Recalibrate. + Keep going. + Be the first domino.
  36. 36. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 36 [Recap] Look inside Look around Define vision Create practices
  37. 37. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 37 Create a culture of creating culture
  38. 38. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 38 Culture = values + practices Healthy culture = strong work Vision, autonomy, inspiration, chemistry YOU have the power to impact culture Look inside > look around > define vision > create practices
  39. 39. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 39 Thanks! @TeresaBrazen teresa@cooper.com www.Cooper.com www.TeresaBrazen.com
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