Ta and s&e launch


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Ta and s&e launch

  1. 1. Introducing:
  2. 2. Launching “Scrutiny & Empowerment Partnership” <ul><li>Yvonne Davies </li></ul><ul><li>Linda Levin </li></ul><ul><li>Working together to promote tenant influence </li></ul>
  3. 3. One place for tenants and landlords: <ul><li>Share opinions & ask for help through our discussion forum </li></ul><ul><li>Benchmark nationally </li></ul><ul><li>Access ideas & the latest good practice </li></ul><ul><li>Find out the latest expectation on regulation & in legislation </li></ul><ul><li>Learn about self-assessment & inspection techniques </li></ul><ul><li>To find good practice </li></ul><ul><li>Learn about improvement plans & SMART action plans </li></ul><ul><li>Learn about tenant panels & their involvement in complaints procedures </li></ul><ul><li>Hear t ips from tenants & landlords through featured interviews </li></ul><ul><li>Facilitate face to face local meetings </li></ul><ul><li>Meet policy makers </li></ul>
  4. 4. We promise to provide members with: <ul><li>A password access for tenants, tenant scrutiny and landlord members </li></ul><ul><li>Access for tenant scrutiny panels to invite feedback from other tenants on services to be scrutinised, through this site, through Facebook and twitter </li></ul><ul><li>Access for tenant panels and landlords to share plans on services to be scrutinised, any reports or action plans if they wish </li></ul><ul><li>A facility to locate those who may have already scrutinised a service and to learn from their experiences </li></ul><ul><li>A facility for discussion & comments </li></ul>
  5. 5. And we promise to: <ul><li>Involve tenants and landlords in the development of this site </li></ul><ul><li>Add suggestions you make to improve the site </li></ul><ul><li>Enable full use of social media and interaction with web based consoles used by younger tenants to inspire them to get involved by providing options through web enabled products such as i phones, smart phones, games consoles, netbooks and i pads </li></ul><ul><li>Be positive about the opportunity that scrutiny and empowerment bring </li></ul><ul><li>Promote good relationships between tenant and landlord , based on a mutual desire to improve services </li></ul><ul><li>Be an ethical business in our offer </li></ul><ul><li>Provide value for money </li></ul><ul><li>Always seek solutions to improve services </li></ul><ul><li>  </li></ul>
  6. 6. Stage One: <ul><li>We will add: </li></ul><ul><li>Information provided about our members </li></ul><ul><li>National Benchmarking information for our existing members to peruse, comment on and suggest improvements, with call off by region, size and type of housing organisation </li></ul><ul><li>The latest Good Practice , co-regulatory expectations </li></ul><ul><li>A discussion forum for landlords and tenant members </li></ul><ul><li>  </li></ul>
  7. 7. Stage 2: <ul><li>Add reports , action plans and information from all members </li></ul><ul><li>Add additional benchmarking data requested by all members </li></ul><ul><li>Make changes to meet requirements of members in gathering and reporting information </li></ul><ul><li>Open the site up to tenants to comment on service priorities for their scrutiny panels to review </li></ul><ul><li>Open the site up for scrutiny panels to request information from tenants on their next service review </li></ul><ul><li>Allow access for landlords to promote new, improved services </li></ul><ul><li>Constantly invite suggestions to </li></ul><ul><li>improve the site </li></ul><ul><li>  </li></ul>
  8. 8. So watch this space <ul><li>www.tenantadvisor.net </li></ul><ul><li>For the very best advice on tenant scrutiny, inspection & empowerment. </li></ul>
  9. 9. If you join in March 2011 Membership is just £450 for a year
  10. 10. How do we join? <ul><li>Go to: </li></ul><ul><li>www.tenantadvisor.net </li></ul><ul><li>or </li></ul><ul><li>Contact: </li></ul><ul><li>[email_address] </li></ul><ul><li>Tel: 07867 974659 </li></ul><ul><li>[email_address] </li></ul><ul><li>Tel: 07967 342436 </li></ul>
  11. 11. Thanks for listening -any questions?