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Presentación Iñaki Vicuña

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1º Congreso Internacional Gestores/as de Telecentros

1º Congreso Internacional Gestores/as de Telecentros


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  • Transcript

    • 1. Congreso Internacional de Gestoras/es deTelecentros Vitoria – Gasteiz 28 de junio 2012 Orientándonos al usuario/a Iñaki Vicuña de Nicolás 1
    • 2. Distintos mensajes para distintas audiencias… 2
    • 3. La Sociedad, las TIC, el momentohistórico y… (La economía) 3
    • 4. Globalización 4
    • 5. Un mundo donde todo está cambiando… 5
    • 6. Dilema Seguridad / Libertad 6
    • 7. Economía de lainformación personal 7
    • 8. 8
    • 9. La identidad en línea como elemento nuclear 9
    • 10. Identidad Digital 10
    • 11. Identidad Digital:Perfil intencional o Activo• Una manera de presentarse• El creador del perfil puede tener un cierto control sobre – Cuál es el contenido que se presenta – Quiénes son los destinatarios 11
    • 12. Perfil pasivo:somos nuestros propios editores• Lo que puede encontrarse en Internet• Fuentes dispares• Sin participación del afectado• Diversidad de información – Blogs, foros, comentarios, … – Prensa, eventos, … – Videos. Fotografías, …• Perfiles agregados sobre gustos, aficiones, tendencias 12
    • 13. Planificación Estratégica 13
    • 14. Conceptos fundamentales de la Excelencia Conseguir resultados equilibradosResponsabilizarse de un futuro sostenible Añ adir valor para los clientes Construir Liderar con visió n, Alianzas inspiració n e integridadFomentar la creatividad y la innovació n Gestió n por procesos Alcanzar el é xito a travé s de 14 las personas
    • 15. Modelo EFQM 2010 AGENTES RESULTADOS 50% 50% Resultados en Personas las Personas 9% 10% 10% Procesos, productos y servicios Política y Resultados Resultados LiderazgoLiderazgo Estrategia Estrategia Procesos en los Clientes Clave 10% 8% 14% 10% 15% 15% 10% Alianzas y Resultados Recursos en la Sociedad en la Sociedad 9% 10% 6% 10% APRENDIZAJE, CREATIVIDAD E INNOVACION 15 26
    • 16. La protección de datospersonales en los telecentros 16
    • 17. Fases en el tratamiento de datos 17
    • 18. Antes de recoger los datos, es necesario... 18
    • 19. En la recogida de datos 19
    • 20. Durante el tratamiento 20
    • 21. En las cesiones 21
    • 22. En las cesiones 22
    • 23. Al finalizar el tratamiento 23
    • 24. Sensibilización y formación 24
    • 25. Manual paraprofesores• ¿Qué es la Privacidad?• Privacidad como Derecho Humano• Derechos y responsabilidades• Adolescentes que facilitan sus datos 25
    • 26. http://www.kontuzdatos.info 26
    • 27. KontuzDatos: Reda y Neto 27
    • 28. KontuzDatos… Decides tú! 28
    • 29. Manuales de uso para jóvenes y adolescentes 29
    • 30. http://www.flickr.com/photos/rosino/3658259716/ 30