Presentación Iñaki Vicuña
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Presentación Iñaki Vicuña

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1º Congreso Internacional Gestores/as de Telecentros

1º Congreso Internacional Gestores/as de Telecentros

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Presentación Iñaki Vicuña Presentación Iñaki Vicuña Presentation Transcript

  • Congreso Internacional de Gestoras/es deTelecentros Vitoria – Gasteiz 28 de junio 2012 Orientándonos al usuario/a Iñaki Vicuña de Nicolás 1
  • Distintos mensajes para distintas audiencias… 2
  • La Sociedad, las TIC, el momentohistórico y… (La economía) 3
  • Globalización 4
  • Un mundo donde todo está cambiando… 5
  • Dilema Seguridad / Libertad 6
  • Economía de lainformación personal 7
  • 8
  • La identidad en línea como elemento nuclear 9
  • Identidad Digital 10
  • Identidad Digital:Perfil intencional o Activo• Una manera de presentarse• El creador del perfil puede tener un cierto control sobre – Cuál es el contenido que se presenta – Quiénes son los destinatarios 11
  • Perfil pasivo:somos nuestros propios editores• Lo que puede encontrarse en Internet• Fuentes dispares• Sin participación del afectado• Diversidad de información – Blogs, foros, comentarios, … – Prensa, eventos, … – Videos. Fotografías, …• Perfiles agregados sobre gustos, aficiones, tendencias 12
  • Planificación Estratégica 13
  • Conceptos fundamentales de la Excelencia Conseguir resultados equilibradosResponsabilizarse de un futuro sostenible Añ adir valor para los clientes Construir Liderar con visió n, Alianzas inspiració n e integridadFomentar la creatividad y la innovació n Gestió n por procesos Alcanzar el é xito a travé s de 14 las personas
  • Modelo EFQM 2010 AGENTES RESULTADOS 50% 50% Resultados en Personas las Personas 9% 10% 10% Procesos, productos y servicios Política y Resultados Resultados LiderazgoLiderazgo Estrategia Estrategia Procesos en los Clientes Clave 10% 8% 14% 10% 15% 15% 10% Alianzas y Resultados Recursos en la Sociedad en la Sociedad 9% 10% 6% 10% APRENDIZAJE, CREATIVIDAD E INNOVACION 15 26
  • La protección de datospersonales en los telecentros 16
  • Fases en el tratamiento de datos 17
  • Antes de recoger los datos, es necesario... 18
  • En la recogida de datos 19
  • Durante el tratamiento 20
  • En las cesiones 21
  • En las cesiones 22
  • Al finalizar el tratamiento 23
  • Sensibilización y formación 24
  • Manual paraprofesores• ¿Qué es la Privacidad?• Privacidad como Derecho Humano• Derechos y responsabilidades• Adolescentes que facilitan sus datos 25
  • http://www.kontuzdatos.info 26
  • KontuzDatos: Reda y Neto 27
  • KontuzDatos… Decides tú! 28
  • Manuales de uso para jóvenes y adolescentes 29
  • http://www.flickr.com/photos/rosino/3658259716/ 30