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BPOS SaaS Microsoft Microsoft Online Servicses

BPOS SaaS Microsoft Microsoft Online Servicses

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  • Partners: Use this slide to introduce your company and your offerings
  • To provide anytime anywhere access quickly to your employees, Microsoft is introducing “Online” services. Online services is a set of enterprise class software, delivered as subscription services hosted by Microsoft, and sold through partners like us. Their goal is to create a service option for every one of their business software products. The initial set of services they are offering focus on the business productivity capabilities. The Business Productivity Online Suite, shown here, includes Exchange Online, Office SharePoint Online, Office Communications Online, and Office Live Meeting. Office Communications Online is currently available as part of the dedicated offering and a multi-tenant offering of the service will be added in early 2009.Exchange Hosted Services are attached services that include filtering, archiving, encryption and continuity.
  • By providing the latest business productivity capabilities delivered from a single service platform, end users can truly enjoy an integrated experience. End user will be able to access these services over the web, through their laptop/desktop or mobile devices. They can also securely access these services over the internet without VPN. End user will be able to have presence awareness of their colleagues and partners and be able to collaborate seamlessly between emails, documents and over conferencing and instant messaging. From the IT administration perspective, our service will be managed from a single administration portal. Administrators will have a single place to go to view operational statistics, provision new users and track any support issues. All services will be backed by a 99.9% SLA with financial guarantees and included in each service is a premium disaster recovery service that will allow fast switch over to a geographic separated datacenter in case of primary datacenter failure. We also perform regular scheduled independent audit to ensure our service is SAS 70 compliant and highly secured. Stable, dedicated infrastructure; hosted in Microsoft datacenters99.9% guaranteed service availability with financial penaltiesDynamic scale for additional capacityIncreased agility and user productivityEvergreen technology management – the latest Microsoft technologies and releases at no additional chargeSingle sign-on experience through Active Directory synchronizationSimple, predictable monthly fees and straightforward on-boarding costsRobust business continuity/disaster recoveryStrategic relationship with Microsoft provides innovation in use of Microsoft technology and extensive insight into Microsoft products
  • With Microsoft Online, we can offer a suite of always up to date business productivity capabilities. This will help many of our customers that have not been able to take full advantage of Microsoft software’s integrated capabilities because of the various versions of the applications they run on premises. With Microsoft Online, they are giving end users the ability to have a wide range of methods to communicate and collaborate. Users can start from any forms of communication and switch to another. For example, an user can switch from email exchange to instant messaging and then move to a web conference or start with instant messaging and then move to email or conferencing. They will access to emails, contacts, documents whether they are online or offline such as using our Sharepoint synchronizing feature with Outlook or connect via a wide array of active sync mobile devices or through web portals.
  • Customers who subscribe to Microsoft Online Services will be able to simplify how they consume and manage technology. To satisfy this need, Microsoft has designed and integrated an easy to use Company Portal and Administration Center for the IT pro to help them manage, support and configure not just one , but all their Microsoft Online Services in one place. The Company Portal is design for the IT Pro to manage his/her subscriptions and trial accounts for all of their Online services. Customer can expect a consistent operational processes of learn, try, buy, use and renew. Once the service is activated, the IT Pro will manage the service via the Administration Center. Key capabilities of the Administration Center includes:Unified management from one placeUser managementCo-existence with your on-premise ExchangeAccess to data migration toolsSupport issues and trackingService HealthConfigure service settingsIn addition to IT pros, end users also want a consistent and integrated experience when they use these services. The Microsoft Online Sign-On Tool and My Company Portal make it easy for end users to mange their identity and access services their company has subscribed to.
  • For reasons such as data compliance, customization requirements, flexibility, etc., customer may want to deploy a hybrid approach between online and on-premise. Another key value provided by the Microsoft offering is the flexibility to choose your deployment model between on-premises and online - by geography, workload or roles. In this example, the customer decides to deploy Exchange Server in their own datacenter for users in their headquarters, and have their branch office users subscribe to Exchange Online. To enable a seamless experience such as a single address book, we provide a tool to synchronize entries in your on-premises directory with our Online directory. With this tool, any changes you make on your directory are synchronize with our directory such as changing adding or deleting a user, change user attributes, etc. For SharePoint, in this example, customer can choose to deploy a set of site collections on their on-premise SharePoint deployment and another set of site collections is deployed on SharePoint Online. In this case, no matter where the users are at, they can access to sites from both site collections.
  • With Microsoft services, customers don’t have to spend time or effort in deployment and start to be productive quickly. Customers don’t have to worry about updates and upgrades. This can help transform IT from being a cost center into being a strategic asset.
  • Bottom line, Microsoft will provide 24x7 IT Pro support and their service availability is backed by a 99.9% uptime SLA (with financial penalties if they fail to meet the SLA.)
  • Physical security is but one part it. When you look, Microsoft ultimately needs to make sure that since they are providing an internet based service, they are protecting customer’s data in a variety of ways. Microsoft looks at this as multiple layers of protection. They are actually providing 9 layers of logical security for their customers and those customers’ service and data. Filtering Routers: these are implemented to protect against any traffic they do not see as well constructed. One of the great benefits of providing a focused service like BPOS is they actually set up the routers to protect against any form of malform data. They block at an aggregate at the edge. Firewalls are set up as deny all. Behind the firewalls they have an Intrusion Detection System. Microsoft has a very sophisticated correlation engine for any intrusion alert that they’re tracking, 24 hours a day. Below the IDS, they have a level System Level Security. When you look, the service operations organization actually has broad based, dual factor authentication. This means each individual within a support and service operations team have either some sort of secure ID card or a RSH secure ID token that is coupled with their role. Each individual must have a user ID and password and must apply a pin with their secure ID token. Based on the role they have, they grant access per individuals to the service.  Application Authentication: when you get below the System Level Security, the customers actually have application level authentication. Microsoft have a very sophisticated mechanism by which they provide access to data. The structure of the service provides users access to only those capabilities they are designed to have. (In the reseller model where a partner is actually providing the service to the customer, they have a level of application authentication that sits over top of that which the customers have.)Microsoft security scenarios are actually designed to make sure that they apply security methods not only to the software, but they also treat that software as a service. Virus Scanning is provided for multiple set of capabilities. Microsoft actually virus scan at all over our server levels, they have in place intrusion detection at the host and they’re scanning our content via Microsoft ForeFront.Then they have Separate Data Networks. These are implemented in a form that breaks it apart. For example, the data bases are on a separate sub net then from the actual content server or something that is an internet facing device.When you look, even though it’s an internet facing service, very few devices have direct access to the internet. All of the servers are on some form of non-routable subnet space. Finally you are authenticated into the data. The data itself is never stored on the physical servers, they run separate data networks and the data is stored on dedicated storage devices. So when you look at the content, the content is actually being sent from dedicated storage devices, which allows Microsoft to provide significant levels of backup as well.
  • Physical security is but one part it. When you look, Microsoft ultimately needs to make sure that since they are providing an internet based service, they are protecting customer’s data in a variety of ways. Microsoft looks at this as multiple layers of protection. They are actually providing 9 layers of logical security for their customers and those customers’ service and data. Filtering Routers: these are implemented to protect against any traffic they do not see as well constructed. One of the great benefits of providing a focused service like BPOS is they actually set up the routers to protect against any form of malform data. They block at an aggregate at the edge. Firewalls are set up as deny all. Behind the firewalls they have an Intrusion Detection System. Microsoft has a very sophisticated correlation engine for any intrusion alert that they’re tracking, 24 hours a day. Below the IDS, they have a level System Level Security. When you look, the service operations organization actually has broad based, dual factor authentication. This means each individual within a support and service operations team have either some sort of secure ID card or a RSH secure ID token that is coupled with their role. Each individual must have a user ID and password and must apply a pin with their secure ID token. Based on the role they have, they grant access per individuals to the service.  Application Authentication: when you get below the System Level Security, the customers actually have application level authentication. Microsoft have a very sophisticated mechanism by which they provide access to data. The structure of the service provides users access to only those capabilities they are designed to have. (In the reseller model where a partner is actually providing the service to the customer, they have a level of application authentication that sits over top of that which the customers have.)Microsoft security scenarios are actually designed to make sure that they apply security methods not only to the software, but they also treat that software as a service. Virus Scanning is provided for multiple set of capabilities. Microsoft actually virus scan at all over our server levels, they have in place intrusion detection at the host and they’re scanning our content via Microsoft ForeFront.Then they have Separate Data Networks. These are implemented in a form that breaks it apart. For example, the data bases are on a separate sub net then from the actual content server or something that is an internet facing device.When you look, even though it’s an internet facing service, very few devices have direct access to the internet. All of the servers are on some form of non-routable subnet space. Finally you are authenticated into the data. The data itself is never stored on the physical servers, they run separate data networks and the data is stored on dedicated storage devices. So when you look at the content, the content is actually being sent from dedicated storage devices, which allows Microsoft to provide significant levels of backup as well.
  • Microsoft Online Services DemonstrationThere are 2 options to demo:Online Demo: Microsoft Online Services self-running demo. Must have an Internet connection to run. Must have an Internet connection to run.http://www.microsoft.com/online/demoFlash Demos: Microsoft Online Services Demo Segments Download this ZIP file from our Ready to Go site (in the Sales Resources section) to access the different components of the Online Demo, but select the segments you want and play them from your local machine. To run, first download and unzip the ZIP file onto your machine. Open the unzipped folder, go to the Media subfolder, and select the WMV file you would like. See the READ ME-instructions doc for details on inserting videos into PowerPoint.
  • The service is designed to reach out to your entire organization and not just your information workers. As part of the service, Microsoft will introduce a reduced function service designed for in-frequent users. Examples of these users are factory workers, truck drivers who are not regular users of email but still need to be in touch with what is going on and be able to read content posted on SharePoint. Both Exchange Online and SharePoint Online will have deskless worker offering. The Exchange Online Deskless Worker will have Outlook Web Access Light experience and a 100MB mailbox. The SharePoint Online deskless worker will have read only access to content posted on SharePoint.
  • Our licensing model is designed to simplify the choice between on-premises and online. Our service is licensed on a per user basis. Customers who currently have purchased the Client Access License (CAL) with Software Assurance will only have to pay “Step-Up” fee as opposed to the users that doesn’t have the license having to pay the full fee. In addition, customer who purchased the service license called “User Subscription License (USL)” will also have license rights to access applications deployed on premises. For example, if SharePoint Online users will also have the CAL rights to access site hosted in a on-premises SharePoint server.
  • Partners: Use this slide to highlight how your solution combined with Microsoft products can enable wins for your customers. Include your value-added benefits.
  • Aligns with your existing EA, Select and Open Value agreements Additional annual cost for dedicated environment with Service Subscription License (SSL) Customers must be current on their software assurance payments to have rights to purchasing the Step-Up USL Customers must continue to renew SA on their existing licenses in order to remain eligible for the Step-Up USL Step-Up Licensing is applicable to the SSL (5k license pre-requisite for the Dedicated service) Customers who purchase the step-up retain rights to the perpetual CAL if they are in L&SA Agreement
  • Aligns with your existing EA, Select and Open Value agreements Additional annual cost for dedicated environment with Service Subscription License (SSL) Customers must be current on their software assurance payments to have rights to purchasing the Step-Up USL Customers must continue to renew SA on their existing licenses in order to remain eligible for the Step-Up USL Step-Up Licensing is applicable to the SSL (5k license pre-requisite for the Dedicated service) Customers who purchase the step-up retain rights to the perpetual CAL if they are in L&SA Agreement
  • Enterprise class software delivered as subscription services hosted by Microsoft and sold through partners3 Tenets:Provide customer choiceSell through partnersDrive toward server/service parityBPO is in the family of Microsoft Online Services and includes Exchange Online, Office SharePoint Online and Office Live Meeting, Office Communications Online. Exchange Hosted Services are attached services that include filtering, archiving, encryption and continuity.Standard version – shared environment; no minimums and no maximums; cheaper; OCS not included although part of roadmap and will be includedDedicated version – dedicated environment; additional server features; minimum 5000 seats
  • In our first release, there will be feature gaps between our standard and dedicated service with our on-premises server features. Overall time, we will have server feature parity except for the case of deskless workers. In general, our dedicated option will be able to provide a broader array of capabilities especially in the case of SharePoint.
  • Business Productivity Online is comprised of 5 core services. In 2007, we introduced the dedicated version of the Exchange Online, SharePoint Online and Office Communication Online to customers greater than 5000 seats along with the latest versions of Office Live Meeting and Exchange Hosted Services. Starting in H2 2008, we will introduce a standard version of Exchange, SharePoint Online that is available to customer of any size. We will also offer a beta version of the standard Office Communications Online. In H1/2009 we will be offering international version of these services and starting in H2 2009 and in 2010, we will be upgraded with the next generation of server technology as part of Office Wave 14. We will regularly new feature releases to keep our customer up-to-date with the latest productivity capabilities.

Microsoft Online Services Presentation Microsoft Online Services Presentation Presentation Transcript

  • When to use this presentation
    Hidden Slide—please read
    • Intended audience for this slide deck: BDM or IT Generalist from a small or mid-sized organization (5 to 200 PCs).
    • When this deck should be used: During a sales conversation, customer event, seminar, or workshop.
    • By whom: Partner presenting to a customer.
    • For what purpose: To present to SMB customers the benefits of Microsoft Online Services Business Productivity Online Suite.
    • This slide deck is designed to be adapted and personalized by you as appropriate for each presentation. Note that there are appendix slides which you may wish to add in.
  • Get the Winning Edge with Microsoft Online Services
    Mark Aydelotte
    Owner
    Tech Plus Solutions
  • Agenda
    Who are we?
    Introducing Microsoft Online Services
    Overview of Solutions
    Streamlined Communications
    Simplified Management
    Security and Reliability
    Demonstration
    Pricing and Licensing
    Next Steps
  • Who We Are
    Tech Plus Solutions
    856-729-8378
    Your Microsoft
    Online Solutions
    Provider
    Microsoft Online Services are enterprise-class software programs
    delivered as subscription services, hosted by Microsoft and sold
    through partners. Microsoft Online Services include Microsoft®
    Exchange Online, Microsoft® SharePoint® Online, Microsoft®
    Office Live Meeting and Microsoft® Office Communications
    Online.
  • Microsoft Online ServicesEnterprise class software delivered via subscription services hosted by Microsoft and sold with partners
    Business Productivity Online Suite
    Microsoft Online Services
    New
  • Key Benefit PillarsBusiness Productivity Online Suite
    Anywhere access—desktop, mobile, Web
    Seamless user experience across workloads
    Team collaboration and conferencing
    Real-time communication
    Streamlined
    Communication
    • Always up-to-date technology
    • Lower rollout and run rate cost
    • Improved agility and resource utilization
    • Active Directory® synchronization
    Simplified
    Management
    $
    • Data hygiene supported by multi-layered antivirus and spam filtering
    • Highly secure data access for users via HTTPS
    • Geo-redundant data center architecture with Cyber-trust and SAS70 compliance
    Business-Class Security and Reliability
  • Streamlined Communications
  • Enable Anytime Anywhere Access
    Communicate and collaborate seamlessly across applications and devices
    Email
    Web Conferencing
    Instant Messaging
    Document Sharing
    Presence
    Calendaring
    Work Flow
    Mobility
    Offline Access
    Archiving
  • Enable Anytime Anywhere Access
    Unified access point for all Online services
    • Trial and Buy
    • User Management
    • Settings
    • Support
    • Tools
    • Single Sign On
    • Application Access
    • SharePoint Links
    • Downloads
    • Password Reset
    IT Pro
    End User
    Anywhere Access without VPN
    Web Access
    Rich Client Access
    Subscription and Trial
    Service Administration
  • Enable Anytime Anywhere Access
    Branch Office
    Enabling Software + Services: Integrating access online as well as on-premises
    HQ
  • Streamlining Sales CommunicationsEnterprises can struggle to meet deadlines accurately with a time-consuming process using a number of disparate systems
    Challenges: keeping up with the volume and complexity of information flow
    Contributors
    Submit more proposals without adding resources
    Keep a central repository of templates, reusable content, working documents, and completed proposals
    Focus efforts on the most promising leads, based on systematic evaluation of risk and return
    Create proposals that comply with customers’ standards and government regulations
    Collaborate with internal and external resources while enabling workflow governance and intellectual property security
    Sales Manager
    Approver
    Customers
  • Streamlining Sales Communications Enterprises can benefit from a centralized and structured proposals solution
    Benefits of a Sales Proposals Solution
    Contributors
    Approver
    Streamline the proposal process
    Enable higher quality content creation by using repeatable content
    Properly evaluate incoming requests to engage the highest value opportunities
    Meet deadlines and speed up content creation
    More effectively manage best practices, content libraries, and completed proposals
    Sales Manager
    Customers
  • Account Manager
    Customer Service Representative
    VP
    Customer
    Subject Matter Expert
    Streamlining Service CommunicationsWhy Organizations Need to Deliver an Efficient Responsive Service
    Current Scenario: Lack of Responsive Service
    Required information not available to customer representatives on time
    Unable to route issue escalations efficiently
    Poor customer experience resulting in loss of customer and lowered sales
    Not using collected customer service information to improve product or service
    Higher operational costs
    13
  • 14
    i
    i
    Account Manager
    Customer Service Representative
    VP
    Customer
    Subject Matter Expert
    Streamlining Service Communications
    Benefits of a Responsive Service Delivery Solution
    Improved customer responsiveness through better customer and product information views
    Better collaboration options for routing complex customer issues
    Centralized information capture for service and product improvements
    Consistent tracking and integrated data access for response level monitoring
  • Streamlining OperationsCollaborative Product Development
    Typical Engineering Change Process
    Internal and external suppliers are notified
    Engineering receives updated designs
    New product or service is sent to customer for feedback
    Customer feedback triggers change
    Engineering team decides appropriate process or design change
    Customer
    Engineering
    Customer
    Engineering
    Suppliers
    Challenge: Slow Time to Market
    Prolonged product development cycle
    Higher product development costs
    Cannot work with development teams outside of the U.S.
    Complicated and obsolete product line
    New products not meeting customer needs
  • Streamlining Operations
    Benefits of a Collaborative Product Development Solution
    Procurement Manager
    Suppliers
    Faster time to market
    Enhanced collaboration for global engineering teams
    Reduced development costs
    Better customer satisfaction
    Improved product portfolio
    Production Manager
    Design Engineer
    Product Manager
    Program Manager
  • Simplified Management
  • Simplified Management
    Always up-to-date capabilities at a predictable cost
    Key Benefits
    • Up and running quickly
    • Latest software
    • No more server upgrades
    • Subscription-based
    • Predictable cost
    • Optimize productivity
    Software + Services Accelerate the Journey
    Basic
    Rationalized
    Standardized
    Dynamic
    IT Is An Efficient Cost Center
    IT Is A Business Center
    IT Is A Strategic Asset
    IT Is A Cost Center
  • Simplified Management
    Guaranteed Uptime
    99.9% uptime with financially backed service level agreements
    SLA tiers
    Uptime between 99% and 99.9%  25% payout
    Uptime between 95% and 99%  50% payout
    Uptime less than 95%  100% payout
    Excludes planned downtime
  • Simplified Management
    Access Control
    ISA for pre-authentication
    Authentication and content encrypted via HTTPS
    Strong user passwords
    Forefront for SharePoint (Server side anti-virus – Microsoft Antimalware Engine, Kaspersky Antivirus Technology, Norman Virus Control, Sophos Virus Detection
    • Data separation between organizational units through strong security boundary of Site Collections
    • Active Directory (AD) provides secure and reliable user management
  • Business-Class Security and Reliability
  • SPAM
    COPY
    Business Class Security
    Protect from spam and malware, satisfy retention requirements and encrypt data to preserve confidentiality
    Internet
    (Optional)
    COPY
    (Optional)
  • Business Class Reliability
    Data Backup
    SQL Mirroring
    Raid 1+0 for content, search and logs
    Data Protection Manager (DPM) backups
    Backup and Recovery
    • Data backed up once a day
    • Backup retention for two weeks
    Backup replication into secondary data center
  • Demonstration
  • Pricing and Licensing
  • Microsoft Online Subscription ProgramOrdering Mechanism
    Microsoft Online Services Customer Portal (MOCP)
    • URL: https://mocp.microsoftonline.com, or select ‘BUY’ or ‘TRY’ from www.microsoft.com/online
    • Purchases for Microsoft Online Services are placed either by the customer or with the help of a Partner through MOCP
    • Additional orders, renewal choices, and activation also occur through MOCP
  • Standard Service Offerings
    Core Offerings
    Exchange Online
    Standard
    Business Productivity
    Online Suite
    (BPOS)
    Includes:
    Exchange Standard
    SharePoint Standard
    Office Communications
    LM Standard
    Office SharePoint Online
    Standard
    Office Communications Online
    (Future Release)
    Office Live Meeting
    Standard
    Exchange Online Deskless Worker
    Deskless Worker Suite
    (Future Release)
    SharePoint Online Deskless Worker
    • Initial six month promotion will offer a discount off the BPO Suite
    • Customers will receive license rights to the OC Online service through the suite for use after its release
    • Deskless Worker offerings available early H2
    27
  • Agreement Types
    • 1 Year Agreement Only
    • Evergreen – Auto Renewal
    • Billing Starts Immediately
    • Monthly or Annual Billing
    VL
    Non-EA
    All Services - Standard
    • Coterminous with EA
    • Attached to Current EA
    • Billing Starts Immediately
    • Billing Consistent with EA
    VL
    EA & EAS
    Only BPO Suite Step-Ups & Deskless Worker Suite - Standard
    • 3 Year Agreements
    • Non-VL Agreement
    • Specific Contract Terms
    • Billing Starts at “Service Acceptance”
    SSA
    Dedicated
    All Services
    28
  • How we can help you succeed
    Procuring Microsoft Online Services: help customers learn how to use the new capabilities of Exchange Online, SharePoint Online and Office Live Meeting.
    Deployment and Migration: to Exchange Online, SharePoint Online and Office Live Meeting, easing the process of transition for employees to Microsoft Online Services
    Managed Services: help customers with managed
    services for desktop management, desktop optimization, addition of CRM & ERP Online
    Solutions, etc , etc.
  • Next Steps
    Assess your business and technology needs
    Set-up trial of Business Productivity Online Suite www.mostrial.com
    Start preparing for deployment and migration
  • TECH PLUS SOLUTIONS
    © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
    The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
  • Appendix
  • Licensing and Pricing Additional Slides
  • User Subscription License Retail Pricing
    * Deskless Worker SKU’s to be released later in the Fiscal Year
    34
  • Microsoft Online Subscription ProgramBusiness Policy Rules
  • Protect Investments in CAL Software Assurance
    New or Existing
    SA Agreement
    Additional Step-Up USL
    Agreement
    USL
    Agreement
    User
    Subscription
    License
    Software Assurance
    Credit for
    Software Assurance
    Step-Up User
    Subscription License
    With
    Perpetual
    Client Access License
    Services Are Licensed on a Per User Basis
    USL – User Subscription License
    • Provides non-perpetual rights to an Online Service with no buy-out rights
    • Does NOT require a prerequisite CAL with Software Assurance or Subscription license to purchase
    Step-Up USL – Step-Up User Subscription License
    • DOES require a prerequisite CAL under Software Assurance or Subscription license to purchase
    • Must continue to renew perpetual CAL & Software Assurance agreement to retain “step-up” rights
    36
  • Dual Access License Rights
    User Subscription License can be used with the service and with on-premises servers
    Online Service Rights
    USL
    Internet
    Microsoft Hosted Servers
    On-Premises Rights
    *Customers still must buy on-premises Server Licenses
    Customer Servers
    SharePoint Example
    • Customer purchases SharePoint Online User Subscription License
    • Licensed User can use the USL to access the Service
    • Customer purchases SharePoint Server licenses for their on-premise servers
    • Same Licensed User can use the USL as a Client Access License to access On-Premises Servers
    37
  • BPO Suite Part of Platform EA
    New or Existing
    Platform Enterprise Agreement
    Attach BPOS Suite
    Step-Up USL to EA
    BPO Suite Step-Up from
    Core CAL USL
    +
    +
    • BPO Suite is attached to an EA as an Additional Product
    • Step-Up licenses offered for Core CAL & ECAL Customers
    • BPO Suite Step-Up from Core CAL
    • BPO Suite Step-Up from ECAL Suite
    Platform EA
    CAL Suite:
    Core CAL Suite
    Office:
    Office Pro Plus
    +
    • Services only offered per user
    • Device CALs have 1:1 relationship with Step-Up USLs
    • 1 Device CAL qualifies for 1 Step-Up USL
    • Deskless Worker Suite can be purchased in EA
    Windows:Vista
    38
  • Service Platform Decision Tree
    Customer Priority
    Platform
    Less than 5K Users
    Standard
    Yes
    Quick Deployment
    Standard
    Yes
    Lowest Cost
    Standard
    Yes
    Dedicated Hardware Required
    Dedicated
    Yes
    Advanced Server Features Required
    Dedicated
    Yes
    39
  • Deskless Worker Suite (Future Release)
    • Client Connectivity
    • Mobility
    • Additional Storage
    • Exchange to 1GB
    • SharePoint to 250MB
    • Application Sharing
    • OCS Capabilities
    Information Worker
    Key Differentiators
    BPO Suite
    • OWA Light Only Access
    • 100 MB Mailbox (No Additional)
    • AV/AS
    • Access to GAL
    • Personal Contacts
    • SharePoint Access (0 MB)
    • Word / Excel / PPT Viewers
    Deskless Worker Needs
    Deskless Worker Suite
    • Segments employee user population and addresses each segment’s real needs
    • Provides high value to companies with a large mix of IW’s by giving users rich functionality to match their needs
    • Provides a low cost option to companies with a large mix of Deskless Workers with lower functional requirements
    40
  • BPO Suite Discount
    Sum of Components = $ 24.25
    $ 2.50
    $ 4.50
    38% Discount
    $ 7.25
    $15.00
    $ 10.00
    Exchange
    Online
    SharePoint
    Online
    Office
    LiveMeeting
    Office Comm
    Online
    BPO Standard Suite
    41
  • Product Details, Roadmap and International Availability Slides
  • Offering Details
     Current Feature
     Future Release
    Server Technology
    Microsoft Online Services
    Messaging
    Collaboration
    Communication
  • Roadmap
    H2 2008
    H1 2009
    H2 2009/2010
    • International Available
    • Deskless Worker
    • Standard US
    • Dedicated Worldwide
    • Wave 14 Updates
    • International Available
    • Deskless Worker
    • Standard US
    • Dedicated Worldwide
    • Wave 14 Updates
    • Standard GA
    • International Available
    • Standard Beta
    • Wave 14 Updates
    • Standard and Pro
    • International Available
    • Wave 14 Updates
    • Service Update
    • Single Sign On
    • Forefront Integration
    • Next Generation Archive
    • Directory Service Enhancements
    • Forefront Reporting Integration
    • Service Update
  • International Availabilities in 2009
    Markets*
    • Australia
    • Austria
    • Belgium
    • Canada
    • Denmark
    • Finland
    • France
    • Germany
    • India
    • Ireland
    • Italy
    • Japan
    • Netherlands
    • New Zealand
    • Norway
    • Portugal
    • Singapore
    • Spain
    • Sweden
    • Switzerland
    • UK
    * Markets subject to change
    Service Portal
    Languages
    • English
    • French
    • German
    • Spanish
    • Japanese
    Data Centers
    • United States
    • Dublin
    • Singapore
    • Amsterdam