iGourmate - Restaurant Management System www.infrasys-intl.com Infrasys International Ltd. Infrasys International Ltd   Th...
Company Introduction Business Philosophy <ul><li>value & respect our customers as business partners  </li></ul><ul><li>con...
Company Introduction 1994 - 1996 <ul><li>Infrasys was established in 1994 </li></ul><ul><li>The clients were mainly restau...
Company Introduction Awards and Recognitions 2005 - Linux Business Award  2007 - Named on “China Government Endorsed Vendo...
How is Infrasys doing…..? Hong Kong 01/28/11 Infrasys International Limited All rights reserved Fiji S. America Canada Ind...
Company Introduction User Reference - Hotels Most of the International 5-star Hotel Groups are our customers 01/28/11 Infr...
<ul><li>Shangri-La Hotels & Resorts </li></ul><ul><ul><li>Has endorsed Infrasys POS since 1997 </li></ul></ul><ul><ul><li>...
<ul><li>The Hong Kong Jockey Club </li></ul>Company Introduction User Reference – Highlight <ul><li>Contract signed in May...
<ul><li>Hong Kong Disneyland </li></ul>Company Introduction User Reference – Highlight <ul><li>Got the contract after 9-mo...
Company Introduction 01/28/11 Infrasys International Limited All rights reserved Customers in Thailand
Infrasys Solutions Circle 01/28/11 Infrasys International Limited All rights reserved
iGourmate Main Server Outlet Restaurant (A) iGourmate Stand-by Server Royalty System Accounting System Inventory System Ce...
iGourmate   <ul><li>Leading, Reliable and Cost Effective POS Solution for Restaurants </li></ul><ul><li>iGourmate is the m...
Features   <ul><li>PDA wireless ordering </li></ul><ul><li>Restrict authority setting </li></ul><ul><li>Embedded with prin...
Major Functions <ul><ul><li>Thin-Client architecture for data security </li></ul></ul><ul><ul><li>Graphical floor plan sho...
Switch of Various Operation Modes  <ul><li>3 Different Operation Modes: </li></ul>Home Delivery Fast Food Fine Dining 01/2...
Multi-Language Capability <ul><li>It supports multiple languages in guest check and kitchen slips </li></ul><ul><li>Englis...
Guest Check Guest check in multi languages Support 3 languages and can change freely 01/28/11 Infrasys International Limit...
Graphical Floor Plan Paid the check already,  but the table is not ready Reserved Non-occupied 01/28/11 Infrasys Internati...
Table Attribute <ul><li>Provide editable function to set the table size and move-around freely. </li></ul>01/28/11 Infrasy...
Enhanced Image Place all the dish images on the ordering screen 01/28/11 Infrasys International Limited All rights reserved
Customized User Menu Editable ordering screen and function key  01/28/11 Infrasys International Limited All rights reserve...
Customized User Menu 01/28/11 Infrasys International Limited All rights reserved Menu enquiry To show all the delivered an...
Modifier on Kitchen Slip  Kitchen slips No miss of customer special requests  Print out the menu and  customer special req...
Embedded with printer redirection function <ul><li>************************* </li></ul><ul><li>Redirect from Kitchen Print...
Kitchen Monitor Function   Transfer food order to the kitchen directly 01/28/11 Infrasys International Limited All rights ...
Benefits <ul><li>  </li></ul><ul><ul><li>Increase Profits </li></ul></ul><ul><ul><ul><li>With low cost of ownership, it en...
Increase Productivity <ul><li>All the waiter/waitress just simply chooses each item with the touch of their finger/ a styl...
Stability and Reliability <ul><li>Thin-Client architecture for data security </li></ul><ul><li>System security </li></ul><...
Improve customer service <ul><li>Easy and Flexible to Operate </li></ul><ul><li>MS-PDA enables real time restaurant order ...
Optional Modules   <ul><li>iGourmate  O ptional Modules : </li></ul><ul><li>MS-PDA   : </li></ul><ul><ul><li>Wireless PDA ...
Optional module – MS - PDA <ul><li>Multi-Languages </li></ul>01/28/11 Infrasys International Limited All rights reserved
Optional Module – MS - PDA <ul><li>Multi Input System </li></ul>PLU  system Category system Handwriting 01/28/11 Infrasys ...
Optional Module – MS - PDA <ul><li>Zoom In and Out Function </li></ul>Items on the order list can be zoomed in or out for ...
Other Optional Modules Interface <ul><li>iGourmate can interface with the following solutions : </li></ul><ul><ul><li>Tabl...
General <ul><li>Table Management System (Reservation) </li></ul>Walk-in Guest Registration Reservation List at a Glance Bi...
General <ul><li>New Ideas on iGourmate Integrations (to be developed) </li></ul><ul><ul><li>Integrate Phone SMS solution <...
<ul><ul><ul><li>Provide Instant Report to Management </li></ul></ul></ul><ul><ul><ul><li>Provide Instant Alert to Manager ...
Optional Module – Infrasys Office <ul><li>Office Branches Management: </li></ul><ul><li>To help operator to increase in op...
<ul><li>Infrasys Office - </li></ul><ul><li>Generate custom reports </li></ul><ul><li>with Crystal Reporter </li></ul><ul>...
Infrasys Office Architecture   01/28/11 Infrasys International Limited All rights reserved
Transaction Reports   <ul><li>Integrate all outlets sales report </li></ul><ul><ul><li>Sales report </li></ul></ul><ul><ul...
Transaction Reports Transaction Report 01/28/11 Infrasys International Limited All rights reserved Different report formats
Thank you www.infrasys-intl.com Infrasys International Ltd   The Leading Hospitality Solution     from an award-winning de...
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  • 01/28/11 Infrasys International Ltd All Rights Reserved Infrasys International Limited All rights reserved
  • 01/28/11 Infrasys International Ltd All Rights Reserved Infrasys International Limited All rights reserved
  • Propos igm presentation

    1. 1. iGourmate - Restaurant Management System www.infrasys-intl.com Infrasys International Ltd. Infrasys International Ltd The Leading Hospitality Solution from an award-winning developer
    2. 2. Company Introduction Business Philosophy <ul><li>value & respect our customers as business partners </li></ul><ul><li>contributing our expertise, technical know-how and service to help our customers grow their business. </li></ul><ul><li>listen to our customers and to adapt our solutions to complement our customer needs. </li></ul><ul><li>generating new ideas to keep up with the expectations of our customers at all times. </li></ul><ul><li>our success lies in the patronage of our customers </li></ul>01/28/11 Infrasys International Limited All rights reserved
    3. 3. Company Introduction 1994 - 1996 <ul><li>Infrasys was established in 1994 </li></ul><ul><li>The clients were mainly restaurants users </li></ul>1997- 2000 <ul><li>Beijing and Shanghai subsidiary offices opened </li></ul><ul><li>First Hotel user </li></ul><ul><li>Hardware support from Seiko Epson Corporation </li></ul><ul><li>Hong Kong Jockey Club employ Infrasys POS </li></ul><ul><li>Developing dealer network </li></ul><ul><ul><li>China and North America </li></ul></ul>2001 - 2006 <ul><li>Singapore subsidiary office opened </li></ul><ul><li>Worldwide dealers network: </li></ul><ul><ul><li>20 dealers in China </li></ul></ul><ul><ul><li>20 dealers in other countries </li></ul></ul><ul><li>Already have over 300 installations in Hotels in 2007 </li></ul><ul><li>Subsidiary of Shiji Information Technology Co., Ltd. </li></ul>History 2007 - Present 01/28/11 Infrasys International Limited All rights reserved
    4. 4. Company Introduction Awards and Recognitions 2005 - Linux Business Award 2007 - Named on “China Government Endorsed Vendors List” 廣東省政府 - 認可採購目錄 2007 - Beijing Gold Penguin Award (by China Linux Association) 北京 – 金企鵝獎 01/28/11 Infrasys International Limited All rights reserved 2004 - Hong Kong (SAR) Government Top 20 HK Excellent Software Firms 2001 - IT Excellence Awards HKSTP Certificate of Merit in Technological Achievement 2002 - APICTA Asia Pacific Information and Communication Technology Award
    5. 5. How is Infrasys doing…..? Hong Kong 01/28/11 Infrasys International Limited All rights reserved Fiji S. America Canada India S. Africa Australia Taiwan Japan Korea Philippine Vietnam Malaysia Singapore Indonesia Thailand England Dubai U. S. China
    6. 6. Company Introduction User Reference - Hotels Most of the International 5-star Hotel Groups are our customers 01/28/11 Infrasys International Limited All rights reserved
    7. 7. <ul><li>Shangri-La Hotels & Resorts </li></ul><ul><ul><li>Has endorsed Infrasys POS since 1997 </li></ul></ul><ul><ul><li>Over 50 hotels employ Infrasys POS and TMS </li></ul></ul>Company Introduction User Reference – Highlight <ul><li>Island Shangri-la, Hong Kong </li></ul><ul><li>Kowloon Shangri-la, Hong Kong </li></ul><ul><li>China World Hotel, Beijing </li></ul><ul><li>The Kerry Centre Hotel, Beijing </li></ul><ul><li>Shangri-La Hotel, Beijing </li></ul><ul><li>Shangri-La Hotel, Changchun </li></ul><ul><li>Shangri-La Hotel, Changzhou </li></ul><ul><li>Shangri-La Hotel, Dalian </li></ul><ul><li>Shangri-La Hotel, Fuzhou </li></ul><ul><li>Shangri-La Golden Flower, Xian </li></ul><ul><li>Shangri-La Hotel, Hangzhou </li></ul><ul><li>Shangri-La Hotel, Harbin </li></ul><ul><li>Shangri-La Hotel, PuDong </li></ul><ul><li>Shangri-La Hotel, QingDao </li></ul><ul><li>Shangri-La Hotel, Shenzhen </li></ul><ul><li>Shangri-La Hotel, Wuhan </li></ul><ul><li>Shangri-La Hotel, Zhongshan </li></ul><ul><li>Shangri-La Hotel, Jarkata </li></ul><ul><li>Shangri-La Hotel, Singapore </li></ul><ul><li>Fijian Resort Shangri-La </li></ul><ul><li>Traders Hotel, Penang </li></ul><ul><li>Traders Hotel, Kuala Lumpur </li></ul><ul><li>Traders Hotel, Shenyang </li></ul><ul><li>Traders Hotel, Manila </li></ul><ul><li>Traders Hotel, Chennai, India </li></ul><ul><li>Traders Fudu, Hotel, ChangZhou </li></ul><ul><li>Shangri-La Hotel, New Delhi, India </li></ul><ul><li>Shangri-La Singapore </li></ul><ul><li>Shangri-La’s Rasa Savang Resort, Penang </li></ul><ul><li>Shangri-La’s Golden Sands Resort, Penang </li></ul><ul><li>Shangri-La's Mactan Island Resort, Cebu </li></ul><ul><li>Shangri-La's Far Eastern Plaza Hotel, Taipei </li></ul><ul><li>Putrajaya Shangri-La, Malaysia </li></ul><ul><li>Edsa Shangri-La, Manila </li></ul><ul><li>Makati Shangri-La, Manila </li></ul><ul><li>Shangri-La Hotel, Kuala Lumpur </li></ul><ul><li>Shangri-La’s Barr Al Jissah Resort & Spa, Muscat, Oman </li></ul><ul><li>Shangri-La Guangzhou </li></ul>01/28/11 Infrasys International Limited All rights reserved
    8. 8. <ul><li>The Hong Kong Jockey Club </li></ul>Company Introduction User Reference – Highlight <ul><li>Contract signed in May, 1999 </li></ul><ul><li>Asian Largest Project in POS & Reservation System </li></ul><ul><li>Over 170 service terminals & 140 printers implemented in 2 Racecourses and 3 Clubhouses (around 50 outlets ) </li></ul><ul><li>Gourmate EV & Table Management System (TMS) </li></ul><ul><li>Being Awarded the Certificate of Appreciation 12 days after live running of Gourmate & 3 months after living running of TMS </li></ul>01/28/11 Infrasys International Limited All rights reserved Certificate of Appreciation - 1999 Certificate of Appreciation - 2004
    9. 9. <ul><li>Hong Kong Disneyland </li></ul>Company Introduction User Reference – Highlight <ul><li>Got the contract after 9-month evaluation : function by function </li></ul><ul><li>Gourmate ® installed in all catering outlets of Disneyland </li></ul><ul><li>32 outlets in the 2 hotels and park implement Gourmate ® POS & Table Management System (TMS) with over 80 service terminals and 70 printers and 36 Octopus devices </li></ul><ul><li>The only “ ONE ” Non-US Disney Standard software system. </li></ul><ul><li>Up to 100,000 transactions per day. </li></ul><ul><li>Interface with LMS. </li></ul>01/28/11 Infrasys International Limited All rights reserved
    10. 10. Company Introduction 01/28/11 Infrasys International Limited All rights reserved Customers in Thailand
    11. 11. Infrasys Solutions Circle 01/28/11 Infrasys International Limited All rights reserved
    12. 12. iGourmate Main Server Outlet Restaurant (A) iGourmate Stand-by Server Royalty System Accounting System Inventory System Central Data Internet Kitchen ( A ) Kitchen ( B ) WinVT Outlet Restaurant (B) Infrasys Solutions
    13. 13. iGourmate <ul><li>Leading, Reliable and Cost Effective POS Solution for Restaurants </li></ul><ul><li>iGourmate is the most cost effective windows based POS solution which is ideal for small/ medium sized restaurants, cafes and different types of quick services restaurants. With low cost of ownership, it ensures fast return on investment and increases in operational efficiency while improving customer service and profitability. </li></ul>01/28/11 Infrasys International Limited All rights reserved
    14. 14. Features <ul><li>PDA wireless ordering </li></ul><ul><li>Restrict authority setting </li></ul><ul><li>Embedded with printer redirection function to ensure no miss of kitchen slip </li></ul><ul><li>Kitchen/ bar control function </li></ul><ul><ul><li>- Transfer food order to the kitchen directly </li></ul></ul><ul><li>Allow to split the guest check </li></ul><ul><li>Various kind of payment methods and support the foreign currency calculation </li></ul><ul><li>User definable interface </li></ul><ul><li>iGourmate office </li></ul>01/28/11 Infrasys International Limited All rights reserved
    15. 15. Major Functions <ul><ul><li>Thin-Client architecture for data security </li></ul></ul><ul><ul><li>Graphical floor plan shows with real-time table status </li></ul></ul><ul><ul><li>Switch of various operation modes </li></ul></ul><ul><ul><ul><li>Fine Dining mode </li></ul></ul></ul><ul><ul><ul><li>Fast Food mode </li></ul></ul></ul><ul><ul><ul><li>Home Delivery mode </li></ul></ul></ul><ul><ul><li>Support multi-languages </li></ul></ul>01/28/11 Infrasys International Limited All rights reserved
    16. 16. Switch of Various Operation Modes <ul><li>3 Different Operation Modes: </li></ul>Home Delivery Fast Food Fine Dining 01/28/11 Infrasys International Limited All rights reserved
    17. 17. Multi-Language Capability <ul><li>It supports multiple languages in guest check and kitchen slips </li></ul><ul><li>English is set as the primary language while 2 languages can be added. </li></ul>Multi-Language System 01/28/11 Infrasys International Limited All rights reserved
    18. 18. Guest Check Guest check in multi languages Support 3 languages and can change freely 01/28/11 Infrasys International Limited All rights reserved Multi-Language System
    19. 19. Graphical Floor Plan Paid the check already, but the table is not ready Reserved Non-occupied 01/28/11 Infrasys International Limited All rights reserved Support multi-level floor plan <ul><li>Using different colors to indicate the table status </li></ul><ul><ul><li>Non-occupied, Occupied, Paying check, Cleaning up </li></ul></ul>
    20. 20. Table Attribute <ul><li>Provide editable function to set the table size and move-around freely. </li></ul>01/28/11 Infrasys International Limited All rights reserved
    21. 21. Enhanced Image Place all the dish images on the ordering screen 01/28/11 Infrasys International Limited All rights reserved
    22. 22. Customized User Menu Editable ordering screen and function key 01/28/11 Infrasys International Limited All rights reserved Advanced menu Function key Item function Status
    23. 23. Customized User Menu 01/28/11 Infrasys International Limited All rights reserved Menu enquiry To show all the delivered and not yet delivered list - Choose “delete all” - Add “cancel”
    24. 24. Modifier on Kitchen Slip Kitchen slips No miss of customer special requests Print out the menu and customer special requests 01/28/11 Infrasys International Limited All rights reserved Table 8 1/7 10/5/2004 Time: 11:06 Surasak 1 Sautéed Beef Noodles 60.0 * No Garlic * No Salt โต๊ะ 25 1/5 10/5/2004 ลูกค้า 2 Time: 11:06 อานนท์ 1 ทีโบนเสต็ก 380.0 * Medium Well * ไม่ใส่เห็ด * แยกน้ำเกรวี่ T 10 1/1 10/5/2004 味部 Time: 11:06 李小二 1 雙拼瀨 35.0 * 半肥瘦叉燒 * 燒鵝左脾
    25. 25. Embedded with printer redirection function <ul><li>************************* </li></ul><ul><li>Redirect from Kitchen Printer </li></ul><ul><li>************************* </li></ul><ul><li>Infrasys Restauran </li></ul><ul><li>Table: 5 </li></ul><ul><li>01/07/99 guest 2 </li></ul><ul><li>17:00:08 Mary Lee </li></ul><ul><li>Tomato Salad </li></ul>01/28/11 Infrasys International Limited All rights reserved Kitchen printer (out of order) Printer (out of order) Bar printer (normal) Dim sum printer (out of order)
    26. 26. Kitchen Monitor Function Transfer food order to the kitchen directly 01/28/11 Infrasys International Limited All rights reserved Special requests or editing will be shown Change from table no. 36 to 28 Reminder alert Priority list and serial number Past records will be shown
    27. 27. Benefits <ul><li>  </li></ul><ul><ul><li>Increase Profits </li></ul></ul><ul><ul><ul><li>With low cost of ownership, it ensures fast return on investment. </li></ul></ul></ul><ul><ul><li>Reduce human error s </li></ul></ul><ul><ul><li>Increase productivity </li></ul></ul><ul><ul><li>Stability and reliability </li></ul></ul><ul><ul><li>Improve customer service </li></ul></ul><ul><ul><ul><li>Easy and flexible to operate </li></ul></ul></ul><ul><ul><li>Increase customer satisfaction </li></ul></ul>01/28/11 Infrasys International Limited All rights reserved
    28. 28. Increase Productivity <ul><li>All the waiter/waitress just simply chooses each item with the touch of their finger/ a stylus pen. </li></ul><ul><li>Reduce the ordering time, waiter can concentrate on providing good quality service to customers. </li></ul>01/28/11 Infrasys International Limited All rights reserved
    29. 29. Stability and Reliability <ul><li>Thin-Client architecture for data security </li></ul><ul><li>System security </li></ul><ul><li>Split out the work evenly </li></ul><ul><li>Low cost to upgrade the system </li></ul>It is built under the thin client architecture 01/28/11 Infrasys International Limited All rights reserved
    30. 30. Improve customer service <ul><li>Easy and Flexible to Operate </li></ul><ul><li>MS-PDA enables real time restaurant order entry at the glance of your customers. </li></ul><ul><li>Print out the guest check or discounts </li></ul><ul><li>Set menu button freely </li></ul><ul><li>Support PLU input method </li></ul><ul><li>Reminder function </li></ul><ul><li>Help the customer to check the order </li></ul><ul><li>instantly </li></ul>01/28/11 Infrasys International Limited All rights reserved
    31. 31. Optional Modules <ul><li>iGourmate O ptional Modules : </li></ul><ul><li>MS-PDA : </li></ul><ul><ul><li>Wireless PDA system </li></ul></ul><ul><li>Management tools : </li></ul><ul><ul><li>i Gourmate O ffice </li></ul></ul>01/28/11 Infrasys International Limited All rights reserved
    32. 32. Optional module – MS - PDA <ul><li>Multi-Languages </li></ul>01/28/11 Infrasys International Limited All rights reserved
    33. 33. Optional Module – MS - PDA <ul><li>Multi Input System </li></ul>PLU system Category system Handwriting 01/28/11 Infrasys International Limited All rights reserved
    34. 34. Optional Module – MS - PDA <ul><li>Zoom In and Out Function </li></ul>Items on the order list can be zoomed in or out for easy review 01/28/11 Infrasys International Limited All rights reserved
    35. 35. Other Optional Modules Interface <ul><li>iGourmate can interface with the following solutions : </li></ul><ul><ul><li>Table Management System </li></ul></ul><ul><ul><li>WorldBonus </li></ul></ul>01/28/11 Infrasys International Limited All rights reserved
    36. 36. General <ul><li>Table Management System (Reservation) </li></ul>Walk-in Guest Registration Reservation List at a Glance Bill is settling Occupied by 1 person Occupied by 2 persons Occupied by more than 2 persons Current Meal Period No. of Guests Reserved No. of Guests Arrived Block Table from Reservation 01/28/11 Infrasys International Limited All rights reserved Optional Module – TMS (Reservation)
    37. 37. General <ul><li>New Ideas on iGourmate Integrations (to be developed) </li></ul><ul><ul><li>Integrate Phone SMS solution </li></ul></ul>View Report – Daily Sales (Report Code 01) GMS Modem <ul><li>SMS Message Handling </li></ul>01/28/11 Infrasys International Limited All rights reserved Optional Module – SMS Message Lobby Lounge Lunch: 83,000 Dinner:76,000 Total:159,000
    38. 38. <ul><ul><ul><li>Provide Instant Report to Management </li></ul></ul></ul><ul><ul><ul><li>Provide Instant Alert to Manager / Management </li></ul></ul></ul><ul><ul><ul><ul><li>high sales amount table, </li></ul></ul></ul></ul><ul><ul><ul><ul><li>large amount void operation </li></ul></ul></ul></ul><ul><ul><ul><li>Provide Marketing and Promotion Channel </li></ul></ul></ul><ul><ul><ul><li>Provide Interactive Platform to customer such as Customer Survey </li></ul></ul></ul><ul><ul><ul><ul><li>Collect Customer comment </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Collect Customer information </li></ul></ul></ul></ul>General <ul><li>SMS Message Handling </li></ul><ul><li>New Ideas on iGourmate Integrations (to be developed) </li></ul><ul><ul><li>Integrate Phone SMS solution </li></ul></ul>01/28/11 Infrasys International Limited All rights reserved Optional Module – SMS Message
    39. 39. Optional Module – Infrasys Office <ul><li>Office Branches Management: </li></ul><ul><li>To help operator to increase in operational efficiency. </li></ul><ul><li>To manage your outlets…………..if you choose Web report </li></ul>01/28/11 Infrasys International Limited All rights reserved
    40. 40. <ul><li>Infrasys Office - </li></ul><ul><li>Generate custom reports </li></ul><ul><li>with Crystal Reporter </li></ul><ul><li>Third party application </li></ul><ul><li>software interfaces </li></ul><ul><li>Data-mining capabilities </li></ul><ul><li>Maintain menu updates </li></ul><ul><li>at headquarters </li></ul>User-friendly Interfaces Optional Module – Infrasys Office
    41. 41. Infrasys Office Architecture 01/28/11 Infrasys International Limited All rights reserved
    42. 42. Transaction Reports <ul><li>Integrate all outlets sales report </li></ul><ul><ul><li>Sales report </li></ul></ul><ul><ul><li>Detailed sales report </li></ul></ul><ul><ul><li>Financial report </li></ul></ul><ul><li>Access iGourmate system via LAN and internet to manage their outlets </li></ul><ul><ul><li>View sales report </li></ul></ul><ul><ul><li>Edit menu </li></ul></ul>01/28/11 Infrasys International Limited All rights reserved
    43. 43. Transaction Reports Transaction Report 01/28/11 Infrasys International Limited All rights reserved Different report formats
    44. 44. Thank you www.infrasys-intl.com Infrasys International Ltd The Leading Hospitality Solution from an award-winning developer

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