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Social Media - 4 1/2 Reasons WHY for physicians in integrated care
 

Social Media - 4 1/2 Reasons WHY for physicians in integrated care

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An Ignite presentation to the Kaiser Permanente / Group Health Physicians Medicine and Management class of 2012. The WHY for physicians in an integrated care system to engage in social networking in ...

An Ignite presentation to the Kaiser Permanente / Group Health Physicians Medicine and Management class of 2012. The WHY for physicians in an integrated care system to engage in social networking in leadership.

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    Social Media - 4 1/2 Reasons WHY for physicians in integrated care Social Media - 4 1/2 Reasons WHY for physicians in integrated care Presentation Transcript

    • 4 ½ Reasons WHY - Social NetworkingKaiser Permanente | Group Health PhysiciansMedicine and Management • July 26, 2012Ted Eytan, MD MS MPH • The Permanente Federation • twitter: tedeytan © 2012 The Permanente Federation, LLCPhotograph: Ted Eytan, MD http://flic.kr/p/cxjwdS
    • Informatics-Blog Group Health Cooperative Informatics My WHY Began Here HOME { 2006 04 14 } The Andon Cord and Patient Safety in EpicC RECENT POSTS1 . Seeing the Impact: New York “At any time during the production process Times Journalism Institute Toyota plant, any team member who spot2 . Medication Reconciliation, at problem can stop production by pulling the 37,000 feet “andon cord” located next to the assembly3 . QISTS ’07 Begin Today – An andon board (left) lets supervisors kno Nephrology location of the problem with a blinking ligh4 . Radiology Orders Default distinct musical tone.” Screen5 . EnROL - Enhanced Record This approach empowers employees to highlight defects and bring attention Lookup Information Guide solution without being penalized. When the line stops, everyone must stop w they are doing and attend to the fix. SEARCH We have created a similar setup for EpicCare at Group Health. We now have clinicians on call 24 hours a day, 7 days a week, to respond to any questions Find the functioning of EpicCare that are concerning for patient safety. In consulta with the on call clinician, the “andon cord” will be pulled. When the cord is pu BASICS emergency response team will be assembled, which will do rapid analysis of About this Blog problem and make decisions about next step. Subscribe to updates The analogy here is the code team in a hospital, who will bring a code cart a through e-mail preparation to diagnose the patient and act quickly. Pulling the andon cord d mean that Epic will be shut down; it simply means that a team will be assem RECENT COMMENTS quickly and other work will stop. "As it so happens, we The goal of this new process is “door to doc in 45 minutes.” We have had the received a legal opinion occasion already to use it in real time, and have been able to achieve this go © 2012 The Permanente Federation, LLC today..." (Ted Eytan on
    • 1. We value communication © 2012 The Permanente Federation, LLC
    • 2005 Social Networking Use Internet 100% 75% 50% 25% AGE: < 30 0% 30-50 50-64 65+Source: Pew Internet & American Life Project Tracking Survey, September, 2005; Pew Internet & American Life Project: Older Adults and SocialMedia, August 2010, http://pewinternet.org/Reports/2010/Older-Adults-and-Social-Media.aspxDenominator is all adults for both data points; data is for “ever have” done this activity - Charts by Ted Eytan, MD @tedeytan
    • 2012 Twitter Social Networking Use Internet 100% 75% 50% 25% 0%AGE: < 30 30-50 50-64 65+ Source: Zickuhr K, Madden M. Older Adults and Internet Use: For the first time , half of adults ages 65 and older are online. Washington, DC; 2012. Available at: http://pewinternet.org/Reports/2012/Older-adults-and-internet-use.aspx. Denominator is all adults for both data points; data is for “ever have” done this activity - Charts by Ted Eytan, MD @tedeytan
    • 2012 Twitter Social Networking Use Internet 100% 75% 50% 25% 0%AGE: < 30 30-50 50-64 65+ Source: Zickuhr K, Madden M. Older Adults and Internet Use: For the first time , half of adults ages 65 and older are online. Washington, DC; 2012. Available at: http://pewinternet.org/Reports/2012/Older-adults-and-internet-use.aspx. Denominator is all adults for both data points; data is for “ever have” done this activity - Charts by Ted Eytan, MD @tedeytan
    • 2012 Twitter Social Networking Use Internet 100% Half of internet users ages 50-64 and one in three 75% users aged 65 and older use social networking sites 50% 25% 0%AGE: < 30 30-50 50-64 65+ Source: Zickuhr K, Madden M. Older Adults and Internet Use: For the first time , half of adults ages 65 and older are online. Washington, DC; 2012. Available at: http://pewinternet.org/Reports/2012/Older-adults-and-internet-use.aspx. Denominator is all adults for both data points; data is for “ever have” done this activity - Charts by Ted Eytan, MD @tedeytan
    • TEENS: how they communicate with friends Text Social Networksin person Phone IM email “to do more than one thing at a time” 2011%data
    • TEENS: How they WANT to communicatein person Text Social Networks ‘The only REAL way to be with each other” 2012%data
    • 2. We want to be there for our patients © 2012 The Permanente Federation, LLC
    • The last time you had a health issue, did you getinformation, care, or support from….? Doctor/Health Professional Non-clinician source All patients© 2012 The Permanente Federation, LLC
    • The last time you had a health issue, did you getinformation, care, or support from….? Doctor/Health Professional Non-clinician source All patients 60% 32% 30% 70% 8% 2002 2011© 2012 The Permanente Federation, LLC
    • The last time you had a health issue, did you getinformation, care, or support from….? Doctor/Health Professional Non-clinician source Caregivers 78% 22% 2011© 2012 The Permanente Federation, LLC
    • 3. We came here to change the world © 2012 The Permanente Federation, LLC
    • 3. We came here to change the world © 2012 The Permanente Federation, LLC
    • Our ancestors opened doors, and minds
    • Our ancestors opened doors, and minds! “We believe any group of physicians can easily duplicate the Kaiser Permanente success.”! “Medical school faculties should point out the advantages and disadvantages of all methods of practice to these young men* so that Nurse Elise Cook and Dr. Sandy MacColl Group Health Cooperative they can choose wisely.” Sidney Garfield, MD (*this was 1970)
    • 4. We stand for Total Health © 2012 The Permanente Federation, LLC Lenora Brogan, member Kaiser Permanente Center for Total Health
    • Why. “Dream Grounds for a Dream Hospital”Source: http://kasierpermanentehistory.org ; Joe Bialowitz, MS, HEM, Senior Environmental Stewardship Consultant, Kaiser Permanente
    • Why. “Showcases of modern, green hospital design”Source: http://xnet.kp.org/centralvalley/pages/green_features/green_features.html ; http://xnet.kp.org/newscenter/pressreleases/scal/2012/011712sandiegosolar.html
    • How - Safer Chemicals!IV solution bags and tubing sets –100 tons of medical products!Now free of PVC and DEHP –PVC : Dioxin generation -> Cancer –DEHP : Neuroendocrine abnormalities January 19, 2012!Saves $5 million / year
    • ½. Our leaders want us to (the DNA thing) © 2012 The Permanente Federation, LLC
    • © 2012 The Permanente Federation, LLC
    • © 2012 The Permanente Federation, LLC