Community Medicine • Total Health

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Presentation to Penn State College of Medicine, Hershey - American Medical Student Association / Family Medicine Interest Group Feb 13, 2013

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Community Medicine • Total Health

  1. 1. Community Medicine • Total HealthPenn State College of Medicine | AMSA • FMIGFebruary 13, 2013Ted Eytan, MD MS MPH • The Permanente Federation • twitter: tedeytan © 2013 The Permanente Federation, LLC Photograph: Ted Eytan, MD, http://www.flickr.com/photos/22526649@N03/8463718666
  2. 2. Tweed Ride | Washington, DC, November, 2012Photograph: Ted Eytan, MD, http://www.flickr.com/photos/taedc/8155481030/© 2013 The Permanente Federation, LLC
  3. 3. Community Medicine • Total HealthPenn State College of Medicine | AMSA • FMIGFebruary 13, 2013Ted Eytan, MD MS MPH • The Permanente Federation • twitter: tedeytan © 2013 The Permanente Federation, LLC
  4. 4. Why Total Health? Why not?A state of completephysical, mental andsocial well-being forindividuals, families,communities, society. Leonora Brogan - Kaiser Permanente Center for Total Health http://kp.org/centerfortotalhealth© 2013 The Permanente Federation, LLC
  5. 5. Welcome toThe Kaiser Permanente Center for Total Health kp.org/centerfortotalhealth
  6. 6. Operations & Innovation interactive displays exam room walking wall telepresence12 February 13, 2013
  7. 7. The last time you had a health issue, did you get information, care, or support from….? Doctor/Health Professional Non-clinician source All patients 60% 32% 30% 70% 8% 2002 2011Sources: Fox S, Fallows D. Internet Health Resources: Health searches and email have become more commonplace, but there is room for improvementin searches and overall Internet access. Washington, DC; 2003:27. Available at: http://www.pewinternet.org/Reports/2003/Internet-Health-Resources.aspx; Fox S. The Social Life of Health Information, 2011. Washington, DC; 2011. Available at: http://www.pewinternet.com/Reports/2011/Social-Life-of-Health-Info.aspx © 2013 The Permanente Federation, LLC | Slide produced by Ted Eytan, MD • @tedeytan
  8. 8. The last time you had a health issue, did you get information, care, or support from….? Doctor/Health Professional Non-clinician source All patients 32% 70% 30% 60% 70% 30% 8% 2002 2011 2012Sources: Fox S, Fallows D. Internet Health Resources: Health searches and email have become more commonplace, but there is room for improvement insearches and overall Internet access. Washington, DC; 2003:27. Available at: http://www.pewinternet.org/Reports/2003/Internet-Health-Resources.aspx; FoxS. The Social Life of Health Information, 2011. Washington, DC; 2011. Available at: http://www.pewinternet.com/Reports/2011/Social-Life-of-Health-Info.aspxFox S, Duggan M. Health Online 2013. Washington, DC; 2013. Available at: http://www.pewinternet.org/Reports/2013/Health-online.aspx © 2013 The Permanente Federation, LLC | Slide produced by Ted Eytan, MD • @tedeytan
  9. 9. 4 million members connected, via kp.org 5,000,000 members In the 3rd Quarter 2012 3.3 million emails 8 million test results reviewed 2,500,000 members 2.4 million appointments made 34 % signed on 5 or more times20032005 2007 2009Source: Kaiser Permanente Web Analytics, updated 12/18/2012 2012 (3Q) © 2013 The Permanente Federation, LLC
  10. 10. 4 million members connected, via kp.org 5,000,000 members In the 3rd Quarter 2012 3.3 million emails 2,500,000 members 8 million test results reviewed 2.4 million appointments made 34 % signed on 5 or more times 20032005 2007 2009 2012 (3Q)Source: Kaiser Permanente Web Analytics, updated 12/18/2012 © 2013 The Permanente Federation, LLC
  11. 11. More : The relationship § Nine million Kaiser Permanente members have 24/7 access to their medical information anywhere in the world from their mobile devices § Patients can – email their providers – check lab test results – order prescription refills – manage appointments © 2013 The Permanente Federation, LLC
  12. 12. Health doesn’t happen here © 2013 The Permanente Federation, LLC
  13. 13. It happens here
  14. 14. It happens herePhoto: M.V. Jantzen - http://www.flickr.com/photos/mvjantzen/8464490630/
  15. 15. It happens hereLa Mesa Medical Offices, California Photograph: Ted Eytan, MD, http://www.flickr.com/photos/taedc/8382776635/
  16. 16. What about Family Medicine? What are we?§ More concerned with people than things§ View things holistically rather than as elements or parts§ More of a pathfinder than a traditionalist§ See medicine as a means to helping others, and by instinctive action makes others aware of her/his* service orientation§ Views her/himself more as an “artist” in dealing with others and their problems – a healer rather than a “scientist” dealing with disease processes or malfunctioning organs, though s/he has great respect for the values of science. However, s/he sees it as a means to an end rather than an end in itself§ More concerned with their community as a whole than many of her/his colleagues because, to them, the community is the extension of their patient-family units and, in a sense, a “laboratory”. Also, because s/he is concerned with people and humanity, s/he is concerned with the success of the human organization – Reference: Wilson V. Specialist in family practice--prototype of a doctor. GP. 1969;40(2):151–7. Available at: http://www.ncbi.nlm.nih.gov/ pubmed/5798063 [Accessed January 5, 2013]. - *Adjusted for gender neutrality by Ted Eytan, MD© 2013 The Permanente Federation, LLC
  17. 17. kp.org/thrive© 2012 The Permanente Federation, LLC

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