2013 6th Annual Mid-Atlantic Informatics Symposium
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2013 6th Annual Mid-Atlantic Informatics Symposium

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Presentation given with Regina Holliday, Philadelphia, Pennsylviania, USA

Presentation given with Regina Holliday, Philadelphia, Pennsylviania, USA

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2013 6th Annual Mid-Atlantic Informatics Symposium 2013 6th Annual Mid-Atlantic Informatics Symposium Presentation Transcript

  • The PatientMid-Atlantic Healthcare Informatics Symposium • April 26, 2013Ted Eytan, MD MS MPH • The Permanente Federation, LLC • twitter: tedeytanPhysician Director, Kaiser Permanente Center for Total Health • kp.org/centerfortotalhealth© 2013 The Permanente Federation, LLC | Photo credit: Ted Eytan, MD
  • To heal, you have to not harmNHS EnglandKP0.8675MtCO2e 5.04MtCO2e(energyonly)9millionmembers178,000employees37hospitals611medicalofficebuildings607otherfaciliGes52millionpeopleMtCO2e : Metric Tonne (ton) Carbon Dioxide Equivalent, 2010 Reporting YearSource: http://www.theclimateregistry.org/ ; http://www.sdu.nhs.uk/sd_and_the_nhs/
  • doctor | 19th century
  • !24/7 access worldwide!9,000,000 members can–email their doctor–check lab test results–order prescription refills–manage appointmentspatient | 21st century
  • 2,500,000 members5,000,000 members2003 2005 2007 20092012 (4Q)4.2 million members connected, via kp.orgSource: Kaiser Permanente Web Analytics, updated 03/13/13
  • 2,500,000 members5,000,000 members2003 2005 2007 20092012 (4Q)4.2 million members connected, via kp.orgSource: Kaiser Permanente Web Analytics, updated 03/13/13In the 4th Quarter 20123.3 million emails8 million test results reviewed765 thousand appointments made32 % signed on 5 or more times
  • Being thereSource: https://twitter.com/tedeytan/cpmg-pilot
  • Being there“A six metre high mural by Regina Holliday..to draw attentionto the failings of the US health system” - BMJ, September, 2009
  • Being there“Bouncing a Ball Alone: Grokking Failure” -Henry Ford Health System, Detroit, November, 2012
  • © 2013 The Permanente Federation, LLCHealth doesn’t happen here
  • It happens here
  • It happens hereLa Mesa Medical Offices, California Photograph: Ted Eytan, MD, http://www.flickr.com/photos/taedc/8382776635/12
  • “Kaiser (Permanente) is so far past faxingorders that they’re into sustainable apples”-Jess Jacobs, April, 2013
  • seeing that there is a long list of crazyadministrative headaches shows how verybroken the communication process is forevery single step of getting healthcare.http://http://jessjacobs.me/my-intravenous-lecture/@jess_jacobs
  • next year’s medicalchallenge: wastehttp://http://jessjacobs.me/my-intravenous-lecture/@jess_jacobs
  • Let’s Dialogue.