Effective Communication How Do You Relate?

How Do You Relate? Aggressive: overpowers other Passive: Avoids dealing with problems Passive –Aggressive: hides emotions & then sneakily gets revenge Assertive: Clear, confident, & in control

Aggressive: overpowers other

Passive: Avoids dealing with problems

Passive –Aggressive: hides emotions & then sneakily gets revenge

Assertive: Clear, confident, & in control

Do You Get It? The Situation: Doug and Bev had to give a presentation at 1 PM. The presentation was at Doug’s office. Bev hardly knew anyone in the office, so she was very uncomfortable being there alone when Doug was 35 minutes late. Give Examples Of All 4 Responses:

Why Does It Matter? 4 Styles of Relating Pros Cons Aggressive Motivated Too Pushy Passive More Patience No self Confidence Passive-Aggressive Detail Oriented Sneaky Assertive Confident Know-it-all

Concept: Listen More Then You Speak! Make and keep eye contact Show that your paying attention Ask for clarification if your confused Hold your comments till there done talking Watch your body language Every so often mirror that person

Make and keep eye contact

Show that your paying attention

Ask for clarification if your confused

Hold your comments till there done talking

Watch your body language

Every so often mirror that person

An Exercise!!!

How Do You Relate?

Remember You Are Always On Stage! And with Effective Communication you’ll have an attentive audience!