Yih Jeou Wang

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Yih Jeou Wang

  1. 1. Delivering E-Government Services in the Economic Crisis Session: “The Malmö Declaration: Collaboration as an Implementation Driver” Mr. Yih-Jeou Wang Head of Unit – E-Government yih-jeou.wang@oecd.org XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas 1
  2. 2. Stimulus Packages 2009-2010 Australia 2.6 Poland 1.3 Canada 1.3 Mexico* 1.1 Korea 0.9 Denmark 0.8 Germany 0.8 Spain 0.7 Luxembourg 0.7 New Zealand 0.6 Portugal 0.4 Finland 0.3 USA 0.3 Japan 0.3 Sweden 0.3 Norway* 0.3 Czech Rep 0.2 France 0.2 UK 0.1 Austria 0.1 Belgium 0.1 Switzerland 0.0 Slovak Rep 0.0 Netherlands 0.0 Italy 0.0 Hungary 0.0 -0.2 Ireland -1.7 Island -2 -1.5 -1 -0.5 0 0.5 1 1.5 2 2.5 3 Source: Policy Responses to the Economic Crisis: Investing in Innovation for Long-Term Growth, June 2009, OECD, Paris, France. Figure 20, page 20. XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas 2
  3. 3. Drivers for Innovation and Economic Growth? • Financial, economic, and social crisis • Economic recovery and fiscal sustainability • Strengthening core values in the public sector (efficiency, fairness, equity) • ICT as enabler and driver for public sector and service innovation • Strong political and managerial leadership – achieving longer-term sustainability XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas 3
  4. 4. Public Sector Transformation as part of Economic Recovery • Maximise efficiency and effectiveness • Achieving coherent and simple public services • Strengthening trust in government using the “ITARI principle”: – Integrity – Transparency – Accountability – Responsiveness – Inclusiveness XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas 4
  5. 5. E-Government in formal Crisis Response Packages Countries E-Government is a part of the Austria, Iceland, Ireland, Germany, national crisis response Japan, Korea, Luxembourg, Netherlands, New Zealand, Norway, Slovenia*, Sweden, Switzerland, United Kingdom, United States. E-Government is not part of the Australia, Belgium, Czech Republic, national crisis response Denmark, Hungary, Slovak Republic, Spain, Turkey. * Accession country to the OECD. Source: OECD, 2009. Updated December 2009 XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas 5
  6. 6. Key Outcomes Expected key outcomes Countries Cutting costs in government budgets. Australia, Iceland, Japan. Improve efficiency and Australia, Austria, Belgium, Czech Republic, Denmark, Hungary, Iceland, Germany, Ireland, effectiveness/Increase productivity. Japan, Korea, the Netherlands, New Zealand, Slovenia*, Spain, Switzerland, United Kingdom, United States. Administrative burden reductions. Czech Republic, Germany, Hungary, Luxembourg, the Netherlands, Slovenia*, Spain, Switzerland. Improved coherency and quality of Austria, Belgium, Czech Republic, Hungary, Ireland, Luxembourg, the Netherlands, Norway, public service delivery. Switzerland, United Kingdom. Transparency, accountability and Korea, United Kingdom, United States. citizen participation. Stimulating the private sector through Germany, Korea, Spain. public sector spending on ICT. "Green IT" goals Germany, Luxembourg. * Accession country to the OECD. Source: OECD, 2009. Updated December 2009. XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas 6
  7. 7. OECD Work on E-Government • Framework for E-Government Studies – e-Government for Better Government, OECD 2004 ww – The e-Government Imperative, OECD 2003 – Rethinking e-Government Services: User-Centred Approaches (2009) w – E-Government Partnerships across Levels of Government (forthcoming 2010) .oe • Policy Briefs c – The e-Government Imperative: Main Findings db – E-Government in Finland: An Assessment – The Hidden Threat to E-Government oo – Checklist for E-Government Leaders ks – Engaging Citizens Online for Better Policy-Making ho • Country Studies – Peer Reviews – 2003 – 2008: p.o Finland (2003), Mexico (2004), Norway (2005), Denmark (2006), Hungary(2007), Netherlands (2007), Turkey (2007), Belgium (2008), Ireland (public service, 2008), Portugal rg (adm.simpl. and e-gov., 2008) – 2009-2010: Greece (public management), Finland (public management), Denmark • Thematic Studies – Benefits Realisation Management, OECD 2007. – E-Government as a Tool for Transformation, OECD 2007. – An Economic Framework to Assess the Costs and Benefits of Digital Identity Management Systems for e-Government Service (forthcoming 2010) XI JORNADAS sobre Tecnologías de la Información para la Modernización de las Administraciones Públicas 7

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