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Crossborder services in the Iberian Peninsula The Malmö Declaration: Collaboration as an implementation driver  Gonçalo Caseiro Member of the Board Agency of Public Services Reform, Portugal
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Latest “news” from  Portugal –  inborder services Portuguese eProcurement platforms are dematerialized and use citizen card and certificates in its several phases. December 2009 Portuguese citizens can use citizen card to schedule a medical doctor using an online health portal. December 2009 First bank to completely dematerialize the opening of an account using citizen card February 2010 Point of Single Contact online in our Business Portal January 2010 ~ 3 million cards delivered to the citizens March 2010 19th citizen one stop shop opened in Cantanhede March 2010
Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy  Roadmap Mutual e-ID recognition  PT- ES EU Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving  EIF  2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy  Roadmap Mutual e-ID recognition  PT- ES eUnion Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving  EIF  2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
Spanish DNI in Portuguese Business Portal eID mutual recognition, first in web channel, allowing to spanish investors to benefit from the multi-channel approach already in place… Multi Channel Contacts Live and electronic interaction Entrepreneur Example: create a company online
Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy  Roadmap Mutual e-ID recognition  PT- ES eUnion Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving  EIF  2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
Future eService interoperability regarding students* I want to get my final grades Authentication at the Portuguese System using the spanish DNI The Portuguese University System recgonize the spanish DNI and asks the Spanish identification system for the validity of it The spanish identification system validate the DNI DNI Validated Portuguese University displays information requested * To be piloted with two portuguese Universities
Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy  Roadmap Mutual e-ID recognition  PT- ES eUnion Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving  EIF  2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
Establish cross border services is an  opportunity Promoting joint projects between Member States is  a constant challenge to use eGovernment to reduce the administrative burden, improve organizational processes, review legal issues and security identity enrollment processes Portuguese Citizen Portuguese Company ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Interoperability Spanish   Public Administration Spanish Citizen Spanish Company Portuguese Public Administration
Arising Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],1) Ministerial Declaration on eGovernment, Malm ӧ , 2009
[object Object],Malmo Declaration The vision… 1) Ministerial Declaration on eGovernment, Malm ӧ , 2009 We  believe , regardless  different cultures and distinct procedures , we could  develop user-centric services that provide flexible and personalised ways of interacting with public administrations
Malmo Declaration … and the importance of bilateral agreements Closer cooperation Single Market ,[object Object],[object Object],[object Object],Technology ,[object Object],[object Object],Environment ,[object Object],Regulation ,[object Object],[object Object],Demand
Interoperability Intra Member States  Interoperability means adjusting our way of doing  to enable effective collaborative results THANK YOU FOR YOUR ATTENTION goncalo.caseiro@ama.pt

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GonçAlo Caseiro

  • 1. Crossborder services in the Iberian Peninsula The Malmö Declaration: Collaboration as an implementation driver Gonçalo Caseiro Member of the Board Agency of Public Services Reform, Portugal
  • 2.
  • 3. Latest “news” from Portugal – inborder services Portuguese eProcurement platforms are dematerialized and use citizen card and certificates in its several phases. December 2009 Portuguese citizens can use citizen card to schedule a medical doctor using an online health portal. December 2009 First bank to completely dematerialize the opening of an account using citizen card February 2010 Point of Single Contact online in our Business Portal January 2010 ~ 3 million cards delivered to the citizens March 2010 19th citizen one stop shop opened in Cantanhede March 2010
  • 4. Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy Roadmap Mutual e-ID recognition PT- ES EU Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving EIF 2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
  • 5. Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy Roadmap Mutual e-ID recognition PT- ES eUnion Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving EIF 2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
  • 6. Spanish DNI in Portuguese Business Portal eID mutual recognition, first in web channel, allowing to spanish investors to benefit from the multi-channel approach already in place… Multi Channel Contacts Live and electronic interaction Entrepreneur Example: create a company online
  • 7. Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy Roadmap Mutual e-ID recognition PT- ES eUnion Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving EIF 2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
  • 8. Future eService interoperability regarding students* I want to get my final grades Authentication at the Portuguese System using the spanish DNI The Portuguese University System recgonize the spanish DNI and asks the Spanish identification system for the validity of it The spanish identification system validate the DNI DNI Validated Portuguese University displays information requested * To be piloted with two portuguese Universities
  • 9. Electronic Services in the Iberian Peninsula …from the agreement to European interoperability Supporting the transition of Europe to a leading knowledge-based economy Roadmap Mutual e-ID recognition PT- ES eUnion Agreement PT / ES 2009 2011 Stork eID interoperability SPOCS PSC interoperability Evolving EIF 2.0 … Millestones Projects on-line Company Registration Students using eID to access eUniversity while in Erasmus Program eAutentication in Citizen’s Portal 2010 ...
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Interoperability Intra Member States Interoperability means adjusting our way of doing to enable effective collaborative results THANK YOU FOR YOUR ATTENTION goncalo.caseiro@ama.pt

Editor's Notes

  1. Demand (e.g., how do I know which services do citizens and businesses need?) Environment (e.g., the processes which allowed to a Spanish citizen to open a company. Does he has a tax number? But we really need it?) Regulation (e.g., what’s the best approach to my current legal framework?) Technology (e.g., can I really read a Spanish ID card? Do I recognize the certificates? How should I define a “citizen”?)