TechSoup for Libraries: Sustaining Technology to Serve Your Patrons: Dec. 2010


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  • offers nonprofits a one-stop resource for technology needs by providing free information, resources, and support. In addition to online information and resources, we offer a product philanthropy service through which nonprofits can access donated and discounted technology products, generously provided by corporate and nonprofit technology partners.
  • The MaintainIT Project interviews public librarians and staff from across the country and talk to them about how they support public computers in their library. From how they troubleshoot (or how they don't troubleshoot!), to how they set up wireless or how they solved a particular issue, all of their good ideas are captured, and published them on the web site in free guides called Cookbooks, in articles, and blog posts so that librarians can learn from the experiences of other librarians. It's about NOT reinventing the wheel, so that you can learn from those who came before you. Each Cookbook is packed with tips and techniques from librarians across the country, and each article published delves deep into that particular librarian or staff person’s experiences.
  • Serving the 21 st century patron
  • facing similar challenges and can learn from one another’s successes. What really works, what’s the best solution.
  • Have you ordered? Flip: 149 for camera At TSG: 170 for 2 plus a tripod Windows 7: $199 for professional upgrade; TSG: $8 Symantec endpt protection: $270 for 5 licenses; TSG: $25 for 5
  • Recently updated our entire catalog, expanding our cross-section of products and offering more powerful equipment configurations. Also introduced new takeback service, which allows RCI product recipients to return used computer equipment back to Redemtech (our refurbishing partner), who will wipe the machines of all data and dispose of them according to their strict environmental policies - all at no cost to the NPO/Library recipient. See launch announcement attached for more info Created a web directory of California-based resources for low-income individuals to access providers of refurbished technology, technical support, affordable internet, and training as a part of our CETF grant initiative. The pages live on TSG’s GreenTech site & can be found at: . There are also downloadable .pdf fliers in both Spanish and English that libraries can print out & post in their facilities that direct folks to these pages on the GreenTech web site. Useful RCI links: Program page: Product category page: Program FAQs:
  • Also on the web site, you’ll find Features that delve deep into a particular librarian’s or staff person’s experiences. From using open source, to creative partnerships, to successful technical support models, you’ll likely find something you can use in one or more of these articles. You can find all of these articles on the web site.
  • Tech Planning, Maintenance, tech training, wireless, pc reservation, print management, laptop checkout, gaming, purchasing, policies. You’ll find each Cookbook on the web site as an entire pdf, and also as downloadable chapters so you can find what you need.
  • The first Cookbook focused on the experiences of rural and small libraries, and covered these topics. However, whether or not you are at a small library, this Cookbook covers the fundamentals, and is a good resource for someone wanting to know a bit more about supporting public computers. You’ll find each Cookbook on the web site as an entire pdf, and also as downloadable chapters so you can find what you need.
  • Monthly e-newsletter The best way to stay in touch with the project is to receive the monthly newsletter. Learn about upcoming webinars, when the next Cookbooks is published, and more. Go to the web site to sign up Read tales from librarians and staff on the blog! MaintainIT staff and guest library bloggers share what they’re hearing and share their experiences. Check it out!
  • TechSoup for Libraries: Sustaining Technology to Serve Your Patrons: Dec. 2010

    1. 1. TechSoup for Libraries: Sustaining Technology to Serve Your Patrons December 2, 2010
    2. 2. We are working toward a time when every nonprofit and social benefit organization on the planet has the technology resources and knowledge they need to operate at their full potential.
    3. 3. Learn from the Experience of Others You don’t have to reinvent the wheel. We help libraries support public access computing.
    4. 4. = free techy goodness FREE content FREE events FREE resources DONATED Products (save 80-90%) +
    5. 5. TechSoup for Libraries <ul><li>Listen </li></ul><ul><li>Share </li></ul><ul><li>Learn </li></ul>What might be “ that’s nothing” to you may be an “ aha!” to someone else . } Have YOU used TechSoup?
    6. 6. What’s your challenge?
    7. 8. TechSoup’s Product Donation Program <ul><li> </li></ul><ul><li>Products are available to all public libraries that are listed in the IMLS database and/or have a valid 501(c)(3) nonprofit status. </li></ul>
    8. 9. Donated Products <ul><li>webinar & phone conferencing * FLICKR staff scheduling * refurbished computers * financial management * FLIP VIDEO * keyboarding for patrons * educational software * photocopiers MICROSOFT * web site design * graphic design video cameras * virus protection * label makers * donor management * SYMANTEC * GIS (mapping) * Wikis ADOBE * hard drives * remote desktop * firewalls postage machines * enterprise applications telephony * computer–based courses </li></ul>
    9. 10. Refurbished Computer Initiative (RCI) <ul><li>Refurbished computers </li></ul><ul><ul><li>Perfect for staff or as a public access computers </li></ul></ul><ul><ul><li>Desktops and laptops from top manufacturers are available </li></ul></ul><ul><ul><li>Every computer pre-loaded with Microsoft Windows and Office </li></ul></ul>
    10. 11. <ul><li>Cloud Computing: why you should care </li></ul><ul><li>Story of an open source library </li></ul><ul><li>Security Basics: keep your computers safe </li></ul>This is how we do it: Webinars all archived ! Flip’n out at your library!
    11. 12. This is how we do it: Spotlights
    12. 13. This is how we do it: Cookbook Technology Guides
    13. 14. This is how we do it: Guest bloggers
    14. 15. We couldn’t do it without YOU! Look for this link on the website!
    15. 17. Sharing Library Stories
    16. 19. Newsletter & Blog <ul><li>Sign up for the monthly newsletter </li></ul><ul><li>Read the blog </li></ul>Look for this link on the website!
    17. 20. Get the Most Out of TechSoup <ul><li>Find a range of technology services to help your library: </li></ul><ul><ul><li>Request donated software and hardware </li></ul></ul><ul><ul><li>Download our free library technology Cookbooks </li></ul></ul><ul><ul><li>Read library spotlights </li></ul></ul><ul><ul><li>Attend upcoming webinars and view archives </li></ul></ul><ul><ul><li>Sign-up for our monthly newsletter </li></ul></ul><ul><ul><li>Read helpful articles in our Learning Center </li></ul></ul><ul><ul><li>Learn from others in our community forums </li></ul></ul>
    18. 21. Upcoming Webinars <ul><li>Winning Grants </li></ul><ul><ul><li>Thursday, Dec. 9, 11 a.m. Pacific time </li></ul></ul><ul><li> </li></ul>
    19. 22. TechSoup for Libraries TechSoup is here to help. [email_address]