MaintainIT Celebration presentation


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Learn from the over 500 librarians who contributed to TechSoup's MaintainIT Project. Tips, techniques, and know-how on keeping public computers supported were shared, and many virtual pats on the back in between!
(original airdate: April 22, 2009)

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  • MaintainIT Celebration presentation

    1. 1. MaintainIT Project Celebration!
    2. 2. Today’s hosts <ul><li>Sarah Washburn </li></ul>Jennifer Peterson Chris Peters
    3. 3. Where are you from? Click the arrow tool at left, then click your location on the map.
    4. 4. REACH MaintainIT Project 101 + --------------------------------------------------------------------------------------------------------------------------------------------- =
    5. 5. Terri Crawford Director, Watonga Public Library, Watonga, OK From the first… You’re all superstars! to the last… Carolyn Coulter IT Officer, Pikes Peak Library Dist. Colorado Springs, CO MaintainIT Contributors
    6. 6. REACH … to everyone in between! Cathy Smothers  Decatur Public Library  AL  Charlene Rutherford  Lena Cagle Public Library  AL  Dawn Estes  Faulkville Public Library  AL  Dianne Ballantine  Auburn Public Library  AL  Evi Jones  Cheaha Regional Library  AL  Jaunita Owes  Montgomery City-County Public Library  AL  Jennifer Wilkins  Collinsville Public Library  AL  Jim Buston  Auburn Public Library  AL  Karen Chambers  Woodville Public Library  AL  Marian Wynn  Geneva Public Library  AL  Nancy Sanford  Florence-Lauderdale Public Library  AL  Rick Moody  Birmingham Public Library  AL  Sam Jackson  Montgomery City-County Public Library  AL  Susan Collins  Decatur Public Library  AL  Tina Nolen  Ashland City Public Library  AL  Mindy Farley  Barton Public Library  AR  Kim Paterson  SE Arkansas Regional Library  AR  Aimee Fifarek  Scottsdale Public Library  AZ  Gil Harper  Colorado River Indian Tribe  AZ  Jeff Scott  Casa Grande Public Library  AZ  Linda Curtis  Navajo Nation Library  AZ  Phil Hollister  Mohave County Library District  AZ  Robin Maly  Alpine Public Library  AZ  Stephanie Gerding  Library Consultant  AZ  Aaron Markovits  Kern Assistive (CTC)  CA  Alan Bern  Berkeley Public Library  CA  Andrea Wilson  Plumas County Library  CA  Carla Lehn  California State Library  CA  Charlene Stearns  Humboldt County Library  CA  Claire Stafford  Madelyn Helling Library  CA  Connie Barrington  Imperial County Free Library  CA  Darla Wegener  Lincoln Public Library  CA  David Mensch  Kern Assistive (CTC)  CA  Deborah Janzen  Fresno County Public Library  CA  Donna Kerr  Mendocino County Library  CA  Eliza Wingate  Mendocino County Library  CA  Elizabeth Kelly  Shasta Public Library  CA  Eric Brooks  Placer County Library  CA  Jeff Hawkins  Lassen Library  CA  Kari Piazza  Shasta County Library  CA  KG Ouye  City of San Mateo Public Library  CA  Kitty Yancheff  Humboldt County Library  CA  Kristen Freeman  Humboldt County Library  CA  Laura Ashkin  Plumas County Library  CA  Linda Hale  Plumas County Library  CA  Loren MccRory  Yuba County Library  CA  Margaret Miles  Plumas County Library  CA  Marilyn Cochran  Orland Free Library  CA  Mark Parker  Placer County Library  CA  Mary Ann Trygg  Nevada County Library  CA  Michael Hedley  Rural Human Services, Inc. (CTC)  CA  Monica Schultz  San Mateo County Library  CA  Nichol Lusk  Banning Library District  CA  Pat Furr  Computers for Classrooms (CTC)  CA  Robyn Holden  Mendocino County Library  CA  Ronda Wittenberg  Humboldt County Library  CA  Sandra Orozco  Great Valley (CTC)  CA  Sandra Tauler  Camarena Memorial Library  CA  Silvia Urena  San Mateo County Library  CA  Stephanie Beverage  Orange County Public Library  CA  Steve Hill  Rural Human Services, Inc. (CTC)  CA  Tasneem Watts  Anaheim Public Library  CA  Thomas Edelbute  Anaheim Public Library  CA  Tony Fleming  Eastmont Computing Center (CTC)  CA  Wanda Heath-Grunder  Plumas County Library  CA  Wayne Miller  Imperial County Free Library  CA  Daniel Griffin  Userful Corporation  Canada  Manisha Khetarpal  Swift Current Branch Library  Canada  Jesse Weaver  John C. Fremont Library District  CO  Kieran Hixon  John C. Fremont Library District  CO  Ross Callender  Colorado Library Consortium  CO  Cathy Ahern  Russell Library  CT  Jane Gallagher  Middlebury Public Library  CT  Lou Leveillee  Killingly Public Library  CT  Roxann Riksin  DiMenna-Nyselius Library  CT  Thomas Sweda  Bibliomation, Inc.  CT  Anne Rice  Monroe County Public Library  FL  Bonnie Tollefson  Levy County Public Library System  FL  Carrie McBee  Polk County Cooperative  FL  Cathy Dombroski  Hart Memorial Central Library  FL  Chad Mairn  West St. Petersburg Community Library  FL  Dan Lhotka  FL Dept of State Div of Library & Information Svcs  FL  Don Rhodes  Holmes County Public Library  FL  Dorothy Williams  Vernon Public Library  FL  Gladys Roberts  Polk County Library Cooperative  FL  Jan Setzekorn  United Methodist Cooperative Ministries  FL  Karen Bryant  Calhoun County Public Library  FL  Karen Schneider  College Center for Library Automation  FL  Karen Southwell  Panhandle Public Library Cooperative  FL  Marti Lane  United Methodist Cooperative Ministries  FL  Micheal Fettes  Alachua County Library District  FL  Rhonda Hawley  Polk County Cooperative  FL  Rita Maupin  Calhoun County Public Library  FL  Robin Henderson  Monroe County Public Library  FL  Ron Disbrow  Martin County Library  FL  Sherry Millington  Suwannee River Regional Library  FL  Steve Hurd  Three Rivers Regional Library System  FL  Sylvie Szafranski  Martin County Library  FL  Vic Nunez  Bartow Public Library  FL  Faye Lewis  De Soto Trail Regional Library  GA  J. Sara Paulk  Fitzgerald-Ben Hill County Library  GA  Jarvis Sims  Hall County Library System  GA  Rhonda Bartlett  Lake Blackshear Regional Library  GA  Sara Paulk  Fitzgerald-Ben Hill County Library  GA  Valerie Stroylis  Lake Blackshear Regional Library  GA  Becky Heil  Dubuque County Library  IA  Denise Levenhengen  John C. Clegg Public Library  IA  Louise Alcorn  West Des Moines Public Library  IA  Annie Adamson  Caldwell Public Library  ID  Jan Wall  Idaho Commission for Libraries  ID  Jane Somerville  Stanley Library  ID  Karen Pettinger  Portneuf District Library  ID  Margaret Patterson  Elk River District Library  ID  Sherrilyn Bair  Snake River School Community Library  ID  Alex Vancina  New Lenox Public Library  IL  Ann Higgins  Neighborhood Network Center  IL  Don Samuelson  Consultant (CTC)  IL  Dorla Bonner  Neighborhood Network Center  IL  Gerald Weston  Neighborhood Network Center  IL  Sarah McElfresh  North Madison County Public Library  IN  Jamie Kelley  Marysville Public Library  KS  Ken Werne  Johnson County Library  KS  Kim Priest  Mary Cotton Public Library  KS  Monique Sendze  Johnson County Library  KS  Sharon Moreland  Tonganoxie Public Library  KS  Leeann Jessee  Adair County Public Library  KY  Michelle Foster  Boone County Public Library  KY  Terry Caudle  Madisonville Public Library  KY  Alice P. Weiss  St. John the Baptist Parish Library  LA  Alice Weiss  St. John the Baptist Parish Library  LA  Aline Hebert  Pointe Coupee Parish Library  LA  Delbert Terry  Bossier Parish Library  LA  Elisabeth Conrad  New Orleans Public Library  LA  Gary Davis  Jefferson Davis Parish Library  LA  Jaketha Farmer  Bossier Parish Library  LA  Josh LeBlanc  Jackson Parish Library  LA  Lyle Jacobs  Acadia Parish Library  LA  Robin Toms  Jackson Parish Library  LA  Sara Taffae  State Library of Louisiana  LA  Claire Murray  CTC Cyber Café Maiden Square  MA  Danielle Martin  CTC VISTA Project  MA  Judith Webster  Charles River Public Internet Center (CTC)  MA  Lisa Wenner  Meekins Public Library  MA  Margaret Perkins  Holliston Public Library  MA  Sia Stewart  Kingston Public Library  MA  Tim Kelley  Oxford Public Library  MA  Barbara L. Keef  Windham Public Library  ME  Cara Sawyer  Cherryfield Public Library  ME  Carolyn Paradise  Casco Public Library  ME  Cheryl Hansen  Charlton Public Library  ME  Janet McKenney  Maine State Library  ME  John Clark  Hartland Public Library  ME  Kristi Bryant  Wells Public Library  ME  Linda Lord  Maine State Library  ME  Lisa Prolman  Greenfield Public Library  ME  Lisa Shaw  Turner Memorial Library  ME  Lisa Shaw  Mark and Emily Turner Memorial Library  ME  Richard Boulet  Blue Hill Public Library  ME  Allison Brueckner  Dexter District Library  MI  Amber Allard  Spies Public Library  MI  Anton Pintar  Calumet Public School Library  MI  Cheryl Hoffman  Spies Public Library  MI  Deb Oyler  Calumet Public School Library  MI  Jean Montgomery  Upper Peninsula Region of Library Cooperation  MI  Jim Curtis  Portage Lake District Library  MI  Kevin Smith  Cass District Library  MI  Nancy Robertson  Library of Michigan  MI  Sheryl Mase  Library of Michigan  MI  Suzanne Dees  Superiorland Library Cooperative  MI  Travis Busler  Chippewa River District Library  MI  Valerie Meyerson  Meyerson Charlevoix Public Library  MI  Virginia Roberts  Suttons Bay Area Public Library  MI  Jay Roos  Great River Regional Library  MN Jolene Seibel  Thief River Falls Library  MN Paul Ericcson  Bemidji Public Library  MN Chris Beyerl  Redwood Falls Public Library  MN  Chris Magnusson  Hibbing Public Library  MN  Kathy Fredette  Lake Agassiz Regional Library  MN  Paul Ericcson  Bemidji Public Library  MN  Shaw Simonsen  Barnesville Library  MN  Robin Hastings  Missouri River Regional Library  MO Janet Nail  Yazoo Library Association  MS  Paul Cartwright  Yazoo Library Association  MS  Bret Fisher  Flathead County Library  MT  Bridgett Johnson  Lewistown Public Library  MT  Dawn Kingstead  Glendive Public Library  MT  Lynn Hackman  Glendive Public Library  MT  Lynne Puckett  Parmly Billings Library  MT  Matt Beckstrom  Lewis and Clark Library  MT  Michelle Fenger  Ronan City Library  MT  Pam Henley  Bozeman Public Library  MT  Renee Goss  Sidney County Library  MT  Renee McGrath  North Valley Public Library  MT  Rick Waltenbaugh  Lewistown Public Library  MT  Stef Johnson  Flathead County Library  MT  Kelly Czrnecki  Public Library of Charlotte and Mecklenburg County  NC  Lisa Sheffield  Transylvania County Public Library  NC  Lori Reed  Public Library of Charlotte & Mecklenburg County  NC  Burnell Rosenquist  Divide County (CTC)  ND  Priscilla Backstrom  Maddock Community Library  ND  Gretchen Healy  Little Priest Library  NE  Karen Mier  Baright Public Library  NE  Lesley Kimball  Wiggin Memorial Library  NH  Cynthia Lambert  New Brunswick Public Library  NJ  Margaret Neill  Las Cruces Public Library  NM Anne Lefkofsky  New Mexico State Library  NM  Barbara Stewart  Capitan Public Library  NM  Margaret Neill  Las Cruces Public Library  NM  Phyllis Reed  Ruidoso Public Library  NM  Kurt Hadeler  White Plains Public Library  NY  Alan Escovitz  The Ohio State University (OARnet)  OH  Bob Dixon  The Ohio State University (OARnet)  OH  Helene Bowers  Columbus Metropolitan Library  OH  Jim Haprian  Medina County Library District  OH  Marylyn Stanko  Hudson Library and Historical Society  OH  Beverly Lucas  Kellyville County Library  OK  Carolyn Trimble  Wewoka County Library  OK  Colleen Fleming  Mannford Public Library  OK  Ernestine Titus  Fairview City Library  OK  Gina Wooster  Anadarko Community Library  OK  Gloria Boelte  Hobart Public Library  OK  Janice Clark  Yale Public Library  OK  Kathy Hancock  Addie Davis Memorial Library  OK  Linda Gens  Oklahoma Department of Libraries  OK  Marie Reist  Pryor Public Library  OK  Mary Alice McLeod  Cherokee -City County Library  OK  Melody Kellogg  Guthrie Public Library  OK  Patty Billings  Miami Public Library  OK  Rosetta Maranell  Okemah Public Library  OK  Susan Ryals  Vinita Public Library  OK  Terri Crawford  Watonga Public Library  OK  Wendy Devine  Coweta Public Library  OK  Anna Swiger  Columbia Learning Center  OR  Cindy Murdock  Meadville Public Library  PA  Pam Blittersdorf  Tredyffrin Public Library  PA  Tanya Finney  Cheltenham Township Library  PA  Beth McNeer  Allendale-Hampton Jasper Regional Library  SC  Dee Albritton  CTC Fast Forward  SC  Donna Johnson  Abbe Regional Library  SC  Drusilla Carter  Chesterfield County Library  SC  Felicia Vereen  South Carolina State Library  SC  Barry Summer  Tennessee State Library  TN  Betty Worley  Sequatchie County Public Library  TN  Brad Leek  Tennessee State Library  TN  Gina Walker  Tennessee State Library  TN  Janet Gann  Millard Oakley Public Library  TN  Lisa Walker  Tennessee State Library  TN  Melanie Estal  Tennessee State Library  TN  Teresa Newton  Lawrence County Public Library  TN  Adam Beatty  North Texas Regional Library System  TX  Barbara Valle  Texas Trans-Pecos Library System  TX  Chris Jowaisis  Texas State Library and Archives Commission  TX  Connie Barnes  Watauga Public Library  TX  David Emprimo  Jacksonville Public Library  TX  Debra Lewis  Pflugerville Community Library  TX  Dwayne Brown  Houston Area Library System  TX  Edward Melton  Houston Public Library  TX  Faye Hover  Smith-Welch Memorial Library  TX  Jerry McCulley  Northeast Texas Library System  TX  Joan Frazier  Haskell County Library  TX  Kam McEvoy  Central Texas Library System  TX  Linda Rees  Reagan County Library  TX  Lori Krasienko  Waco TECH (CTC)  TX  Marsha Barker  Texas Panhandle Library System  TX  Mike Praether  Canyon Area Library  TX  Mitchel Shows  Grand Prairie Public Library  TX  Norma Herne  Edwards Public Library  TX  Rodney Greensage  Alamo Area Library System  TX  Sandra Munger  Canyon Area Library  TX  Sue Cole  CTC River City Youth Foundation  TX  Bob Bjornson  Jefferson Madison Regional Library  VA  Brack Stovall  Radfod Public Library  VA  Stella Pool  Jefferson-Madison Regional Library  VA  Toni Cox  Radfod Public Library  VA  Jerry Carbone  Brooks Memorial Library  VT  Priscilla Ice  Spokane County Library District  WA Cara Leverett  Upper Skagit Library  WA  Laura Tretter  San Juan Island Library  WA  Nancy Dow-Witherbee  Harborview Mental Health Services (CTC)  WA  Priscilla Ice  Spokane County Library District  WA  Rob Lynch  Literacy Source (CTC)  WA  Ronda Evans  RECA Foundation (CTC)  WA  Young Pham  Rainier Beach Community Center (CTC)  WA  Bob Bocher  Wisconsin State Library  WI  Chris Hamburg  Lester Public Library  WI  Gerald Saylor  Lake Mills Public Library  WI  Crystal Hamrick  Nutter Fort Public Library  WV  Harlan White  West Virginia Library Commission  WV  J.D. Waggoner  West Virginia Library Commission  WV  Judy Gunsaulis  Fayette County Public Library  WV  Nancy Moore  Clarksburg-Harrison Public Library  WV  Jamie Markus  Wyoming State Library  WY Jenita Calton  Calton Canyon County Library  WY Kristin Herr  Calton Canyon County Library  WY Greta Lehnerz  Natrona County Public Library  WY  Jamie Markus  Wyoming State Library  WY  Laura Crossett  Meeteetse Branch Library  WY  Nicholle Gerharter  Natrona County Public Library  WY  Don’t worry, you’ll hear about a readable list, soon…
    7. 7. REACH Were YOU a contributor? Have you used the Cookbooks? Were you interviewed? Did you attend a webinar? Have you been a guest blogger?
    8. 8. REACH Today’s guest superstars Sherry Millington Suwannee River Regional Library Live Oak, FL Becky Heil Dubuque County Library Farley, IA
    9. 9. REACH Quotes from other superstars “ We are building a new library and, even though I'm not the Systems Librarian, I now feel I have something to contribute when the discussion turns technical. I found the wireless and PC management software Cookbooks helpful.” Shirley Condit, Outreach Services Librarian Pinal County Library District, Florence, AZ “ I am working on a new technology plan for our library and I'm constantly finding ideas and what not to do's in the Cookbook. It has been a great help!” Pattie Mayfield, Executive Director Bertha Voyer Memorial Library, Honey Grove, TX
    10. 10. More Cookbook Superstars! Stephanie Gerding and Brenda Hough Lori Reed and Kam McEvoy Jean Montgomery
    11. 11. Two things I learned while writing the Cookbooks <ul><li>Librarians are finding ways to save big money on their technology costs </li></ul><ul><li>Total Cost of Ownership is everywhere… but it’s often easier to see in hindsight </li></ul>
    12. 12. 1. Librarians are finding ways to save big money on technology costs
    13. 13. Places to Save $$$ on Technology <ul><li>Shared Pipes </li></ul><ul><li>Cooperative Purchasing </li></ul><ul><li>Virtualization </li></ul><ul><li>Looking for hidden fees (warranties, SLAs, etc.) </li></ul>
    14. 14. 2. TCO is everywhere….
    15. 15. … But it’s often easier to see in hindsight
    16. 16. Technologies with great TCO <ul><li>Disk Imaging </li></ul><ul><li>Print Management </li></ul><ul><li>PC Reservation </li></ul><ul><li>Desktop Security (Fortres, SteadyState, etc.) </li></ul>
    17. 17. 3 More Things I Learned While Writing the Cookbooks <ul><li>The complexity of buying and managing PCs </li></ul><ul><li>Asking for advice and help </li></ul><ul><li>Switching between numbers and stories </li></ul>
    18. 18. REACH Visit
    19. 19. REACH Get in touch. Sarah Washburn
    20. 20. MaintainIT Cookbooks on WebJunction
    21. 22. 6 Chapters 60 + Articles Including Further Resources and Tools articles for each chapter
    22. 24. This should be YOU!
    23. 25. Recognizing those who have already contributed!
    24. 26. One more person to celebrate! <ul><li>Thank You, </li></ul><ul><li>Sarah Washburn!! </li></ul>
    25. 27. REACH Questions? Answers?
    26. 28. Stay Connected… <ul><li>Keep the Cookbooks alive! </li></ul><ul><li>Keep connected with the Cookbook Community </li></ul><ul><li>Post your Tech Success Tip in April </li></ul><ul><li>TechSoup’s MaintainIT </li></ul><ul><li>Contact Sarah [email_address] </li></ul><ul><li>Contact Jennifer [email_address] </li></ul>