Mobile Mastery


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Workshop for non-technical audiences given at the Fernhurst Centre, West Sussex - January 2008
Most of the audiences were 'silver surfers'

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  • If you are going to travel abroad, then store your numbers as ‘+ 44’, the ‘+’ is from the ‘0’ pressed twice in quick succession.
  • Mobile Mastery

    1. 1. Mobile Mastery How to master your new mobile phone Thom Poole January 2008
    2. 2. Agenda <ul><li>The basics </li></ul><ul><li>Phone menus </li></ul><ul><li>Address book </li></ul><ul><li>Mobile phone safety </li></ul><ul><li>WAP/Internet </li></ul><ul><li>Texting </li></ul>
    3. 3. Why me? A quick biography
    4. 4. Thom Poole <ul><li>Web & e-marketing trailblazer since 1992 </li></ul><ul><li>Taught e-marketing for 9 years </li></ul><ul><ul><li>e-Commerce </li></ul></ul><ul><ul><li>Web design for marketers (and the terrified!) </li></ul></ul><ul><ul><li>CRM </li></ul></ul><ul><li>Used to work for O2, building the ‘mobile Internet’ </li></ul><ul><li>A Fellow of the Chartered Institute of Marketing, and Chartered Marketer. Former Chairman of the West Surrey branch </li></ul>
    5. 5. The Basics
    6. 6. The phone Speaker Scrolling Up/Down On/Off button Menu button Normally for Contacts Call end/Hang-up Ignore call Menu button Normally ‘Menu’ Answer call Microphone
    7. 7. Connections Contacts Options Network Signal found (Antenna) Signal strength Battery Battery level The signal network
    8. 8. The buttons Options Messages Call Register Profiles Settings Games Calculator To-Do List Calendar Connections Radio* Extras Services
    9. 9. Central button Up Down Left Right Select
    10. 10. Phone menus
    11. 11. Menu list 1 <ul><li>Messages </li></ul><ul><ul><li>Write and receive text or picture messages </li></ul></ul><ul><li>Call Register </li></ul><ul><ul><li>See the last 10 calls you have missed; the last 10 you dialled and the last 10 you answered </li></ul></ul><ul><li>Profile </li></ul><ul><ul><li>Your chance to personalise your phone - the background (wallpaper); volume, ringtone, and whether you want the phone to vibrate when it rings </li></ul></ul>
    12. 12. Menu list 2 <ul><li>Settings </li></ul><ul><ul><li>Set the date, time and alarm clock </li></ul></ul><ul><li>Extras </li></ul><ul><ul><li>Games, if you have any games on your mobile </li></ul></ul><ul><ul><li>Calculator </li></ul></ul><ul><ul><li>Calendar </li></ul></ul><ul><ul><li>Task list </li></ul></ul><ul><ul><li>Radio </li></ul></ul><ul><ul><li>Voice recorder </li></ul></ul><ul><li>Connections </li></ul><ul><ul><li>WAP or Internet connections </li></ul></ul><ul><ul><li>Infrared connections </li></ul></ul>
    13. 13. Call register <ul><li>Choose types of call (missed, dialled, received) </li></ul><ul><li>Copy the number to your address book </li></ul><ul><li>Press the Call button to call the person </li></ul>Scroll through the list
    14. 14. Connections <ul><li>Infrared </li></ul><ul><ul><li>To ‘beam’ information between two phones or to a computer </li></ul></ul><ul><li>Bluetooth </li></ul><ul><ul><li>To link to car hands-free kits, computers and headsets </li></ul></ul><ul><ul><li>Can link up to 10m (30ft) away </li></ul></ul><ul><li>WiFi </li></ul><ul><ul><li>To link to Internet connections </li></ul></ul><ul><ul><li>Can link up to 30m (100ft) away </li></ul></ul>
    15. 15. Keypad lock <ul><li>Avoid making unwanted calls </li></ul><ul><li>Lock the keypad until you want to use it </li></ul><ul><li>Nokia: </li></ul><ul><ul><li>‘ Settings’ </li></ul></ul><ul><ul><li>Automatic keyguard </li></ul></ul><ul><ul><li>OK </li></ul></ul><ul><ul><li>‘ *’ to disable </li></ul></ul><ul><li>Motorola: </li></ul><ul><ul><li>‘ *’ </li></ul></ul><ul><li>Siemens: </li></ul><ul><ul><li>‘ #’, this button also has a key on it </li></ul></ul>
    16. 16. Address Book
    17. 17. Add a name <ul><li>Select “new” </li></ul><ul><li>Type the name, eg. “John’s mobile” </li></ul><ul><li>Type in the telephone number, eg. 07777 123456 </li></ul>Contacts Options Select “Contacts” or “Names”
    18. 18. Deleting & Editing names <ul><li>Select the entry you want to change or remove </li></ul><ul><li>Select ‘delete’ or ‘edit’ </li></ul><ul><li>If editing, clear the part of the entry and retype </li></ul><ul><li>Please note: You may be asked to decide whether the entry goes into the Phone memory or SIM memory </li></ul><ul><ul><li>If you are planning to switch phones, save them onto the SIM </li></ul></ul><ul><ul><li>If you are planning to switch network provider, and keep the phone, save them there </li></ul></ul><ul><ul><li>If in doubt - save them to the SIM </li></ul></ul>
    19. 19. Calling a number <ul><li>Select ‘Contacts’ </li></ul><ul><li>Scroll down to the required number </li></ul><ul><li>If you have more than 1 number per entry - scroll again </li></ul><ul><li>Press the green telephone button to make the call </li></ul><ul><li>At the end of the call, press the red telephone button </li></ul>Contacts Options
    20. 20. Mobile Phone Safety
    21. 21. Your phone <ul><li>Write down your mobile phone serial number (IMEI) </li></ul><ul><li>Use a PIN number to lock your mobile phone </li></ul><ul><ul><li>Settings </li></ul></ul><ul><ul><li>Security </li></ul></ul><ul><ul><li>Change PIN </li></ul></ul><ul><ul><li>WARNING - 3 wrong entries lock your phone, and you will need to phone your provider </li></ul></ul>
    22. 22. Keeping your phone <ul><li>Don’t leave your mobile phone lying around </li></ul><ul><li>Keep your mobile phone hidden in public spaces </li></ul>
    23. 23. Call safety <ul><li>Forward any nuisance calls to voicemail </li></ul><ul><li>Report any nuisance calls (including bullying for kids) </li></ul><ul><li>NEVER call numbers from missed calls that you don’t recognise </li></ul><ul><li>Don’t give out your details in a mobile chat room </li></ul><ul><li>Don’t use your mobile when in control of a vehicle (including cycles, cars, trucks, etc). If you must, use a hands-free kit </li></ul><ul><li>If you haven’t entered a competition, you can’t win a prize! </li></ul>
    24. 24. Public safety <ul><li>All 999 calls are free from any mobile phone </li></ul><ul><li>You can even call 999 from a locked phone </li></ul><ul><li>Hoax 999 calls can be tracked, and people have been caught! </li></ul><ul><li>You can also use 911 and 112 </li></ul>
    25. 25. The Mobile Internet
    26. 26. What is WAP? <ul><li>Wireless Application Protocol (WAP) or the Internet on your mobile phone </li></ul><ul><li>I-mode is similar </li></ul><ul><li>You can access news, email, pictures, games on your mobile phone, anywhere you get a signal </li></ul><ul><li>Some mobile phones can also access any Internet pages too </li></ul>
    27. 27. WAP Services
    28. 28. Some WAP sites <ul><li> </li></ul><ul><li> - Directory of user-submitted WAP links, & a f ree personal start page </li></ul><ul><li> - Weathercall WAP - access ハ w eather forecasts </li></ul><ul><li> WAP.wml - look up fun facts and interesting trivia </li></ul><ul><li> - download full-length tracks with karaoke style lyric prompts </li></ul><ul><li> - find a curry </li></ul><ul><li> - surf information on any beach in Europe </li></ul><ul><li> - Yahoo! Services </li></ul><ul><li> - information from the BBC </li></ul><ul><li> </li></ul><ul><li> - football results and news </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> </li></ul><ul><li> - national rail timetables (visit to set up) </li></ul><ul><li> - Transport for London's WAP site </li></ul><ul><li> - Mobile music recognition service </li></ul>
    29. 29. Text Messages tXt m$ges
    30. 30. How to send SMS <ul><li>Select ‘Messages’ </li></ul><ul><li>Create a new message </li></ul><ul><li>Use the keypad to write your message </li></ul><ul><li>Enter the number (or select it from your contacts) </li></ul><ul><li>Press ‘Send’ </li></ul><ul><li>You have just sent an SMS! </li></ul><ul><li>You can also reply to messages you receive </li></ul><ul><li>Try it now - send a message to a mobile number </li></ul>l%k, mor info …
    31. 31. Receiving an SMS <ul><li>If you have just received a text message, you can click ‘Open’ straight away </li></ul><ul><li>Select Messages </li></ul><ul><li>Select the message and open </li></ul><ul><li>Read the message, and reply, close or delete </li></ul><ul><li>Please note, most phones will only store about 60-120 SMS messages (fewer MMS or picture messages) </li></ul>SMS DXNRE…
    32. 32. SMS DXNRE <ul><li>@ at </li></ul><ul><li>+ and </li></ul><ul><li>to, two, too </li></ul><ul><li>B be </li></ul><ul><li>B4 before </li></ul><ul><li>C see </li></ul><ul><li>Cld could </li></ul><ul><li>Gr8 great </li></ul><ul><li>Plse please </li></ul><ul><li>R are </li></ul><ul><li>thx Thanks </li></ul><ul><li>shld should </li></ul><ul><li>U you </li></ul><ul><li>Ur your </li></ul><ul><li>V very </li></ul><ul><li>wat what </li></ul><ul><li>Wkend weekend </li></ul><ul><li>L8r later </li></ul><ul><li>:o) happy </li></ul><ul><li>:o( sad </li></ul><ul><li>:oD laughing </li></ul><ul><li>:*) drunk </li></ul><ul><li>;o) winking </li></ul>(SMS Dictionary)
    33. 33. SMS Phrases <ul><li>ATB All the best </li></ul><ul><li>RUF2T Are you free to talk </li></ul><ul><li>RUOK? Are you OK? </li></ul><ul><li>AFAIK As far as I know </li></ul><ul><li>BTDT Been there, done that </li></ul><ul><li>BTW By the way </li></ul><ul><li>GAL Get a life </li></ul><ul><li>XOXOX Hugs & kisses </li></ul><ul><li>BCNU I’ll be seeing you </li></ul><ul><li>IMO In my opinion </li></ul><ul><li>IOW In other words </li></ul><ul><li>NP No problem </li></ul><ul><li>NMP Not my problem </li></ul><ul><li>OMG Oh my God! </li></ul><ul><li>OIC Oh, I see </li></ul><ul><li>OTOH On the other hand </li></ul><ul><li>PCM Please call me </li></ul><ul><li>CU L8r See you later </li></ul><ul><li>LOL Laugh out loud </li></ul><ul><li>nuf Z enough said </li></ul><ul><li>SWDYT So what do you think </li></ul><ul><li>B4N Bye for now </li></ul>
    34. 34. Thank you Any questions?