Last Mile Banking with MobiDocs

India | USA | UK
1
Copyright © 2014 - TechnoLabs software Services Pvt Ltd
Last Mile Banking by using MobiDocs
Release 1.4

India | USA | UK
2
© 2010-2018 TechnoLabs Software Service Pvt Ltd. All rights reserved.
No part of this publication (hardcopy or electronic form) may be reproduced, translated into another
language, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written consent of Interwoven. Information in this manual is furnished under
license by TechnoLabs Software Service Pvt Ltd. and may only be used in accordance with the terms of the
license agreement. If this software or documentation directs you to copy materials, you must first have
permission from the copyright owner of the materials to avoid violating the law which could result in
damages or other remedies.
TechnoLabs, MobiDocs, DocStation, Omni Retailer, Commerce Center, MobiTraffic,
Enterprise One, Business Center, the respective taglines, logos and service marks are trademarks of
TechnoLabs Software Services Pvt Ltd., which may be registered in certain jurisdictions. All other
trademarks are owned by their respective owners.
This TechnoLabs product utilizes third party components under the following copyright with all rights
reserved: Copyright 1995-1999, The Apache Group (www.apache.org). If you are interested in using these
components for other purposes, contact the vendor.
TechnoLabs Software Service Pvt Ltd.
8-2-293/82/A-120,
Road No.70
Jubilee Hills
Hyderabad – 500033
Contact: 040 23552769
www.technolabssoftware.com
Prepared in the Republic of INDIA
Release 1.2
Dec, 2013

India | USA | UK
3
1. Document Title: MobiDocs – Last Mile Banking
2. Purpose:
To give brief on how Mobile Technology can be applied to transform the last mile banking. Retail Loan
Processing one such area where mobile technology can bring WOW factor to customer experience. So is
the case productivity enhancement for agents and the banker as well. MobiDocs is mobile document
management product from TechnoLabs that can complement the existing IT infrastructure and bring
difference to last mile banking.
We applied the MobiDocs to some of the banking areas. Lot more can be done to process documents with
other areas of the Banking as well.
1) Retail Loan Processing
2) Vehicle Loan Management
3) New Account Opening
4) Cheque Truncation
Retail Loan Processing – Software flow
Please click the PPT link for the Demo. The PPT gives
mobile application flow for Personnel Loan
processing, we implemented. Please ask for demo in
detail to understand how MobiDocs can be used to give
the great customer experience and reduce the processing
time.
3. Document Management – Banking
Banks and other financial institutions always lead the technology adaptation compared to other business
verticals. Our mobile solution supposed to complement the existing Core Banking and Document
Management solutions in place.
Retail Loan Processing

India | USA | UK
4
Mobile technology can be applied to last mile banking from end-to-end, starting from capturing or
digitization to storage of business data and documents. TechnoLabs is able to achieve better quality while
capturing the documents by applying Image Processing technology.
3.1 Capturing
Mobile can be used capture both data and documents. Digitization has never become so easy, smart and
instantaneous. As a case study, you may see the Application flow for Personnel Loan Processing.
Some of the differentiating factors MobiDocs can bring to your table.
a) Conversion - Reading of printed text to directly into the form fields
b) Templates - XML based form templates
c) Format - Conversion from one file format to another
d) Consolidation - Converting individual pages into single file
e) Marking - Adding annotation to the document
f) Attestation - Signature and Stamping (Similar to real life signature and stamping)
g) Flexibility - Feature to set the Paper Size so that scanning can be optimized
h) Content - Capturing Audio or Video as a proof

India | USA | UK
5
Document Scanning and data capturing
MobiDocs can save lot of your time and improve accuracy during digitization. Even though it can set new
precedence to last mile banking, digitization can be applied with in the bank as well. You can make your
business environment friendly and make it completely paperless.
3.2 Uploading and Processing
Once the digitization is done, either you upload and save the documents or send for approvals. In manual
processing, the Bank Executives can view the documents and take decisions. In typical paperless office,
workflow and e-approvals are required. You can upload and send the business documents for approvals
right away from the place where you captured the documents. Your agent or executive can do everything
from the field. MobiDocs can integrate with your existing DMS or DocStation. Please note that
DocStation is DMS from TechnoLabs.
a) Archive - Upload by using FTP, or SOAP Services
b) Collaborate - sends alerts and notifications
c) Decision - Workflow and paperless approvals
d) Integrate with your existing Document Management System
e) Supports both BPEL and BPMN standards
f) Robust - implement your entire document management on our product DocStation.
g) Version Control of the published documents
h) Tagging and search

India | USA | UK
6
4. Records and Legal Compliance
We will able to help you in the below areas of Records Management. Our Document management Server
“DocStation” can make the Records Management possible without compromising the regulatory
compliance.
4.1 Control the Creation and Growth of Records
Despite decades of using various non-paper
storage media, the amount of paper in our
offices continues to escalate. An effective
records management program to addresses both
creation control (limits the generation of
records or copies not required to operate the
business) and records retention (a system for
destroying useless records or retiring inactive
records), thus stabilizing the growth of records
in all formats.

India | USA | UK
7
4.2 Reduce Operating Costs
Recordkeeping requires administrative cost for filing equipment, space in offices, and staffing to
maintain an organized filing system (or to search for lost records when there is no organized
system). We used Mobile effectively to reduce the cost.
There is an opportunity to affect some cost savings in space and equipment, and an opportunity to
utilize staff more productively – just by implementing a records management program.
Usually, in an office that doesn’t have a records program; 30-50% of the files could be stored off-
site.
4.3 Improve Efficiency and Productivity
Time spent searching for missing or misfiled records are non-productive. A good records
management program can help any organization upgrade its recordkeeping systems so that
information retrieval is enhanced, with corresponding improvements in office efficiency and
productivity. A well designed and operated filing system with an effective index can facilitate
retrieval and deliver information to users as quickly as they need it.
4.4 Assimilate New Records Management Technologies
A good records management program provides an organization with the capability to assimilate
new technologies and take advantage of their many benefits. Investments in new computer systems
don’t solve filing problems unless current manual recordkeeping systems are analyzed (and
occasionally, overhauled) before automation is applied.
4.5 Ensure Regulatory Compliance
In terms of recordkeeping requirements, the United States is the most heavily regulated country in
the world. These laws can create major compliance problems for businesses and government
agencies since they can be difficult to locate, interpret and apply. The only way an organization can
be reasonably sure that it is in full compliance with laws and regulations is by operating a good
records management program which takes responsibility for regulatory compliance, while
working closely with the Office of General Counsel. Failure to comply with laws and regulations
could result in severe fines, penalties or other legal consequences.
4.6 Minimize Litigation Risks
Business organizations implement records management programs in order to reduce the risks
associated with litigation and potential penalties. This can be equally true in Government agencies.
A consistently applied records management program can reduce the liabilities associated with
document disposal by providing for their systematic, routine disposal in the normal course of
business.
4.7 Safeguard Vital Information
Every organization, public or private, needs a comprehensive program for protecting its vital
records and information from catastrophe or disaster, because every organization is vulnerable to
loss. Operated as part of the overall records management program, vital records programs
preserve the integrity and confidentiality of the most important records and safeguard the vital
information assets according to a “Plan” to protect the records.

India | USA | UK
8
4.8 Support Better Management Decision Making
In today’s business environment, the manager that has the relevant data first often wins, either by
making the decision ahead of the competition, or by making a better, more informed decision. A
records management program can help ensure that managers and executives have the information
they need when they need it.
By implementing an enterprise-wide file organization, including indexing and retrieval capability,
managers can obtain and assemble pertinent information quickly for current decisions and future
business planning purposes.
4.9 Preserve the Corporate Memory
An organization’s files contain its institutional memory, an irreplaceable asset that is often
overlooked. Every business day, you create the records which could become background data for
future management decisions and planning. These records document the activities of the Agency
which future scholars may use to research the workings of the Environmental Protection Agency
in the 1990s.
4.10 To Foster Professionalism in Running the Business
A business office with files askew, stacked on top of file cabinets and in boxes everywhere, creates
a poor working environment. The perceptions of customers and the public, and “image” and
“morale” of the staff, though hard to quantify in cost-benefit terms, may be among the best reasons
to establish a good records management program.
5. Mobile Technology – Generic Questionnaire
When it comes to Mobile Technologies, there is compliance and security related concerns.
TechnoLabs is more than willing to answer on demand. Below are the questionnaires we often
come across during our interactions with the CIOs of the various Bankers.
1. What could happen to data, if I lose my smart phone? It is not unusual for us, either
we forget the phone or stolen?
Not a single file gets saved with the mobile in its original format. Even if the data is stored it would
in proprietary and encrypted from. One cannot read anything even if he/she gets access to mobile
unless there is valid authentication.
2. Can I block data access to specific Mobile?
Yes, it can be done in no time. For instance, the bank executive lost his/her mobile. Like credit card can be
blocked, access to Mobile can be blocked remotely.
3. Do I need to still keep hardcopies?
Absolutely not. Your documents are very safe in digital vaults.

India | USA | UK
9
4. Can I retain all changes to the documents? Can also add my comments to the scanned
documents?
You can rollback or retrieve the each version of the document. Also you can add the comments on top of the
digital documents.
5. How I can digitize the documents by using Mobile or Tablet?
You can capture the documents by using Camera (3MP and above). We apply Image Enhancements and the
quality of the documents is better than the conventional flatbed scanner.
6. Can I do approvals by using my Mobile?
Yes, you can access the documents and approve as long you have internet access.
7. I have only 2G internet plan. Will it be slow?
There won’t be any performance issues even with 2G as software footprint is light and native to platform.
8. Do we need spend a lot on hardware?
The answer is NO. You don’t need anything other than a Tablet. Or Smart phone with minimum
configuration.
9. Can I capture photo of the customer by using Mobile and use it?
Yes, Mobile can be used to capture the customer photo and use it for filling the electronic application. Please
see the live Demo.
10. Can I access my official mails?
MobDocs has inbuilt email functionality.
11. Can I have Demo of the Software?
Demo is available on demand and our enterprise mobile apps are not available on App Store.
Please do write to business@technolabssoftware.com. We can also show live Demo.

India | USA | UK
10
6. References
Apart from general material available with in TechnoLabs, we referred the following specific
documents while preparing this document.
1. MobiDocs Reference Manual 2014 v1.0
2. DocStation Manual v1.0
3. Document Management 2014 v1.0
4. Enterprise Mobility V2.0
Contact
Ramachandran K
In Charge – Enterprise Mobile Solutions
(e) ramachandran.k@technolabssoftware.com
(p) +91 9380242705 (India)

Last Mile Banking with MobiDocs

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (7)

Similar to Last Mile Banking with MobiDocs

Similar to Last Mile Banking with MobiDocs (20)

Recently uploaded

Recently uploaded (20)

Last Mile Banking with MobiDocs