A guiding light for the processes in your private cloud

480 views
409 views

Published on

Presented by Kurt Van Hoecke. Video recording: http://technet.microsoft.com/en-us/video/a-guiding-light-for-the-processes-in-your-private-cloud.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
480
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
9
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

A guiding light for the processes in your private cloud

  1. 1. 
  2. 2. PRODUCTIVE PREDICTABLE APPLICATIONS YOUR CLOUD INFRASTRUCTUREDeliver flexible and cost-effective Applications power your business. Private and public cloud computing infrastructure with what you Deliver predictable application service on your terms managed with already know and own. levels with deep application insight. a common toolset. Deep application monitoring Flexibility with delegation Heterogeneous support and diagnosis and control Process automation Comprehensive application Applications self-service across clouds manageability Self-service infrastructure Physical, virtual, and cloud Service-centric approach management
  3. 3. Configure App Controller Orchestrator Deploy Virtual Machine Manager Service Service Operations Manager Model Delivery & Self Service Automation Configuration Manager Data Protection Manager DCConsumer Admin Service Manager Service Manager Monitor Operate Application Management Service Delivery & Automation Infrastructure Management
  4. 4. Self-Service Systems Automation Service Service Processes StandardizationConsumer Provider
  5. 5. Release Change Self-Service Operations Incident IT GRC Management Management Management Management Mobile Email Portal Self Service Reporting and data warehousing Service catalog Templates CMDBStandardization Knowledge Work Items Configuration Items Workflows Third party Automation management tools
  6. 6. Components Processes SC products ChallengesCMDB Configuration Configuration AssetConnectors Management Manager ManagementService Requests All other Processes Operations User/VM/Group… consume Manager provisioning Virtual Machine Standard offerings Manager for your IT Orchestrator
  7. 7. VIRTUAL MACHINEMANAGER CONFIGURATION MANAGER OPERATIONS MANAGER ACTIVE DIRECTORY OTHER OPTIONS ORCHESTRATOR Virtual Machine Manager CSV Data Runbooks Users Computers Servers Import Service Templates Operations Manager Custom Groups Hardware Clients Connector using SDK Virtual Machine Templates Service PowerShell Author Classifications Computers Software Hardware Storageworkflows to sync data Configuration Manager Manager from line Printers Computer Primary Web Sitesof business applications Logical Networks User (LOB) or other User BalancersUser Desired Configuration Databases Load Manages 3rd party Active Directory management Management Web Balancer VIP Templates Load Services systems Virtual Machines Hosts Exchange Servers LOB Orchestrator Domains Sites3rd Party Management Tools And much more…
  8. 8. Configuration Manager Operations Manager Active Directory Virtual Machine ManagerHardware inventory, Operations Manager Active Directory data for Virtual Machines andsoftware inventory, discovered objects user, user groups, Virtual Machinesoftware updates printers, computers Template configuration Distributed applications itemsPrimary computer owner (Service Manager User contactbased on asset- Business Service based information,intelligence data on deployed application organization, notification from VMM service addresses template) Service Manager connectors facilitate System Center and Exchange connectivity for CI data and notifications.Orchestrator integration packs facilitate automating activities across System Center, LOB, and third-party management tools.
  9. 9.       
  10. 10. Standarization with SC2012
  11. 11. Components Processes SC products Challenges Self Service  Service Request  Configuration  Enginering Portal Management Manager  User/VM/… Service Catalog  Incident  Operations provisioning Request Management Manager fulfullement  Configuration  Standard Management  Virtual offerings for Orch Runbooks Machine your IT Manager  Rights  Orchestrator assignment
  12. 12. STANDARDIZATION SELF SERVICE AUTOMATIONStandardize the services provided Give Consumers of IT services the Automate the processes and by IT to Consumers ability to identify, access and systems necessary to fulfill request services as needed Consumer requests. Define the services to be offered Controlled empowerment Automate routing of requests for Define the request offerings that approval and manual steps will be part of a service offering Request offerings displayed based on user role Automate fulfillment of the service Identify who needs to be involved request (approvals, notifications, fulfillment) Intuitive, easy to navigate portal Automate notifications Templates to capture standard Self-service reporting process for request fulfillment
  13. 13.        
  14. 14.           
  15. 15. PROCESS AUTOMATION SYSTEM AUTOMATIONAssignments and OrchestrationNotifications IntegrationApprovals Request Approval Fulfillment
  16. 16.  System Center 2007 Operations Manager • VMWare vSphere System Center 2007 Configuration Manager • BMC BladeLogic System Center 2010 Service Manager • BMC Remedy System Center 2008 Virtual Machine Manager • BMC Atrium System Center 2010 Data Protection Manager • BMC Event Manager System Center 2012 Operations Manager • HP Operations Manager System Center 2012 Configuration Manager • HP Service Manager System Center 2012 Service Manager • HP iLO & OA System Center 2012 Virtual Machine Manager • IBM Netcool System Center 2012 Data Protection Manager Active Directory Or build your own!
  17. 17. Inbound to System Center Bi-directional from Orchestrator Bi-directional for notifications/reporting Bi-directional run book integrationVirtual Machine Manager Operations Manager Service Manager Orchestrator Data Warehouse Configuration Manager Active DirectoryNotifications via Exchange LOB Service Third Party Management Manager Tools Automation commands issued to and outbound notificationsexecuting automation workflows Bi-directional connector forSystem Center, third-partypopulated into CMDB Configuration items and automation data tools,reporting Inbound automation activities and and and line-of-business applications
  18. 18. Create a ‘New VM’Import Deploy VM Build ‘New VM’ Publish ‘New Request Runbook & Data Request Offering VM’ to Catalog 4 CREATE 1 2 3 IMPORT BUILD PUBLISH INVOKE MONITOR 5 6 Invoke Deploy VM Runbook Monitor for New VM Created and Deployed
  19. 19. Components Processes SC products Challenges Self Service  Service Request  Orchestrator  Automation Portal Management follow-up  Service Service Manager Manager  Process follow- console up Orchestrator web portal Orchestrator designer
  20. 20. SERVICE MANAGER ORCHESTRATOR SELF-SERVICE PORTAL EMAIL NOTIFICATIONSView status in work Detailed status down Summarized view of Notify aboutitem forms to activity level status for Customer progress, failure, or successfulEasily link over to Historical view of completionOrchestrator console runbook executionto view detailed Rich HTML formattedstatus Input, output and emails with context runtime variable data data insertedRetry failed runbooks
  21. 21. Service ServiceImprovement Management Service Assessment
  22. 22. STANDARDIZATION SELF SERVICE AUTOMATIONStandardize the services provided Give Consumers of IT services the Automate the processes and by IT to Consumers ability to identify, access and systems necessary to fulfill request services as needed Consumer requests. Define the services to be offered Compliance with Regulation Increased Customer Satisfaction Controlled empowerment Automate routing to requests for Faster Time of Delivery Define the request offerings that Increased Reliability will be part of a service offering Reduced Costs Request offerings displayed based on Reduced Costs approval and manual steps Simplicity of Choice user role Lost in Translation Nothing Minimize Human Error Automate fulfillment of the service Identify who needs to be involved request (approvals, notifications, fulfillment) Intuitive, easy to navigate portal Automate notifications Templates to capture standard Self-service reporting process for request fulfillment

×