Exchange Server 2007 Discussion Guide

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Exchange Server 2007 Discussion Guide

  1. 1. <br />Exchange Server 2007 Discussion GuideYour customers need efficient and secure access to email, calendars, contacts, and more—wherever they are, on any device they use. New capabilities in Microsoft Exchange Server 2007 deliver the advanced protection, anywhere access, and the operational efficiency your customers need. Capitalize on this opportunity by creating a foundation for your customers with Exchange 2007 deployments.<br />Target Audience<br />Microsoft Partners who are engaging with Microsoft customers who are either considering an Exchange Server 2007 deployment or have business issues that can be addressed in whole or in part by the deployment of Unified Communications as part of the Business Productivity Infrastructure (BPI).<br />Intent<br />Educate and drive interest in Microsoft Exchange Server 2007 solutions to encourage deployment<br />Communicate the value of deploying Microsoft Exchange Server 2007 and the Unified Communications capability<br />Convey the importance of deployment planning, and how the Exchange Deployment Planning Services (EDPS) program can offset the cost of deployment planning<br />Generate more leads for Exchange Deployment Engagements<br />Target Roles<br />Partners who are communicating the value of Exchange Server 2007 deployment to:<br />Business Decision-Makers<br />Technical Decision-Makers and Strategic IT Managers<br />Key Messages<br />By assisting your customers to deploy Exchange Server 2007, you can provide solutions to address their business needs with these key benefits enabled by Exchange Server 2007:<br />Built in Protection<br />Anywhere Access<br />Operational Efficiency<br />Your customers can offset the cost of planning a successful Exchange deployment through the Exchange Deployment Planning Services (EDPS) Program by using their Software Assurance (SA) benefits. <br />Key Products<br />Microsoft Exchange Server 2007<br />Microsoft Office Communications Server 2007<br />Office Communicator 2007<br />Microsoft Office 2007<br />Microsoft Office Communications Server 2007 Speech Server<br />Table of Contents<br /> TOC o " 1-2" h z u Welcome PAGEREF _Toc202584342 h 4<br />Why Exchange Server 2007? PAGEREF _Toc202584343 h 4<br />Exchange and Business Productivity Infrastructure Optimization PAGEREF _Toc202584344 h 4<br />Talking to your Customers about Microsoft Exchange Server 2007 PAGEREF _Toc202584345 h 5<br />Exchange Server 2007 Features at a Glance PAGEREF _Toc202584346 h 6<br />Microsoft Exchange Server 2007 Business Value Drivers PAGEREF _Toc202584347 h 6<br />Guide your Customers to Deployment PAGEREF _Toc202584348 h 8<br />Selling Exchange Server 2007 PAGEREF _Toc202584349 h 8<br />Top 10 Reasons to Upgrade to Exchange Server 2007 PAGEREF _Toc202584350 h 9<br />Deploy PAGEREF _Toc202584351 h 10<br />Ensure Adoption PAGEREF _Toc202584352 h 11<br />Engage with Microsoft and Expand Deployment Opportunities PAGEREF _Toc202584353 h 11<br />Conclusion PAGEREF _Toc202584354 h 12<br />Resources: Sales, Deployment and Adoption PAGEREF _Toc202584355 h 13<br />Welcome<br />Your customer’s software lifecycle is a continuous process often involving three phases: a purchase decision, deployment of the technology, and adoption of the technology solution. Your efficiency and expertise in delivering the projected business value builds trust in your role as their deployment and planning consultant and helps speed up the software lifecycle – bringing you more business, more frequently.<br />Targeted at the value of selling, deploying and adoption of Exchange Server 2007 solutions, this discussion guide gives prescriptive guidance as you lead customers through the software lifecycle while building your business through relationships with Microsoft and your customers. <br />Why Exchange Server 2007?<br />Your customers need efficient and secure access to email, calendars, contacts, and more—wherever they are, on any device they use. Capitalize on this opportunity by creating a foundation for your customers with Exchange Server 2007 deployments. The Exchange 2000 and 2003 installed base represents the vast majority of your customers and provides a ripe target for upgrades with the industry migration to more efficient 64-bit systems and the desire for more feature-rich messaging solutions that deliver built-in security and enhanced support for mobile users. Deploying Exchange Server 2007 in your customer environment also opens up the door for deeper solution stacks in Unified Communications and other business productivity capabilities.<br />Exchange and Business Productivity Infrastructure Optimization<br />30765754319905Infrastructure Optimization provides clients with a roadmap for technology investment and helps you move from transactional relationships to becoming your clients’ strategic and trusted advisor. Exchange Server 2007 is the foundation for the Unified Communications (UC) capability. UC is one of Microsoft’s Business Productivity Infrastructure Optimization (BPIO) capabilities. For customers who have deployed Exchange Server 2007, there is an opportunity for you to provide additional solutions across the UC capability. For more information on BPIO and all three of Microsoft’s IO models, click here.<br />Unified Communications<br />Microsoft UC technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day. Products in the UC stack include:<br />Microsoft Exchange Server 2007 – manages all asynchronous communications and delivers unified messaging (e-mail, voice mail, faxes, and calendaring) to users' Microsoft Office Outlook 2007 inboxes. <br />Microsoft Office Communications Server 2007 – manages all real-time (synchronous) communications including: instant messaging, VoIP, audio and video conferencing. <br />Office Communicator 2007 – the client application for real-time (synchronous) communications. It is the user's primary tool for presence and directory information, instant messaging, plus telephone calls, and audio- and videoconferencing.<br />Microsoft Office 2007 – presence technology appears throughout the Office system, from Document Workspaces inside Word 2007, Excel 2007, and PowerPoint 2007 to team sites and My Sites on SharePoint Server 2007.<br />Microsoft Office Communications Server 2007 Speech Server – the comprehensive IVR platform for powerful speech-enabled self-service applications with built-in speech recognition and speech synthesis software that can be used for speech-based solutions.<br />When used together, these products represent a powerful business capability that increases end-user productivity and communication effectiveness across the organization. Click here to learn more about Microsoft Unified Communications.<br />Talking to your Customers about Microsoft Exchange Server 2007<br />case studyAfter migrating from IBM’s Lotus Notes to Microsoft Exchange Server 2007, SKC&C is realizing project cost savings of $2.2M over 3 years. The new system supports a high-performance work environment that provides real-time access to multiple communications, enhances message speed and stability, and streamlines access for mobile workers, increasing productivity. Launch SK&C case studyThe ways in which employees, IT departments, and businesses operate have undergone rapid changes in recent years. Employees travel more, collaborate with teams and virtual teams more, and work from remote locations with mobile devices more often. IT departments face resource constraints and at the same time they are expected to deliver mission-critical messaging and solutions to information workers. Organizations must protect company intellectual property, comply with increasing regulatory requirements, and protect from threats like disasters, spam, and viruses. New capabilities in Microsoft Exchange Server 2007 deliver the advanced protection, anywhere access, and the operational efficiency your customers need.<br />Why should your customers deploy and adopt Exchange Server 2007?<br />To immediately begin receiving the added business value! If we can convince customers of the additional value enabled by Exchange Server 2007, they will understand that the cost of waiting to deploy is equal to this lost opportunity. Waiting to deploy delays the realization of both monetary and productivity gains for the company. When these scenarios are replicated in every department of the business, this translates into huge savings as well as business value and productivity gains throughout the entire enterprise. <br />The value proposition of Exchange Server 2007 should relate to each of your customer’s business objectives. The following sections define how Exchange Server 2007, delivers business value, and provides specific customer value propositions from recent deployments.<br />Exchange Server 2007 Features at a GlanceFeatureDescriptionComplianceMeet compliance and legal retention requirements by filtering, examining, changing, journaling and archiving any message. New with Exchange Server 2007, journaling can be done by user in addition to by server.Anti-virus/Anti-spam ProtectionBetter protect the confidentiality of messages traveling inside the organization with new encryption and authentication capabilities.Confidential MessagingBetter protect the confidentiality of messages traveling inside the organization with new encryption and authentication capabilities.Business ContinuityKeep the system highly available while reducing the need for tape backups with new continuous local replication capabilities.Unified MessagingDeliver faxes and voice mail messages to the inbox with new Exchange Unified Messaging. Users can even access their inbox from a regular phone using speech recognition technology.Mobile AccessDeliver a rich and more secure Outlook-like experience to remote users with web access, complete with powerful search and Unified Messaging. Use Exchange ActiveSync Technology to give users a robust and more secure Outlook-like experience on Windows Mobile and a variety of third party mobile devices.Remote AccessEnable access to documents on file shares or SharePoint sites without a VPN connection with new LinkAccess. Users can even open and view attachments in HTML if they do not have the program associated with the attachment.Collaboration and ProductivityMake calendaring easier with a scheduling assistant that automatically suggests the best time for meetings, a calendar attendant that delivers up to date meeting invitation information, a resource attendant that simplifies reserving resources like conference rooms and out of office messages for internal or external audiences that can be scheduled in advance. DeploymentNow users can configure Outlook with just their username and password, reducing calls to the help desk. Server deployment is easier and more flexible with a 5 server role architecture.ScalabilityBreak through hardware cache limitations that capped the number of mailboxes and the amount of storage on previous systems with new native 64-bit technology. The results are lower costs per mailbox and better and faster search.Administrative ProductivityManage and administer Exchange Server 2007 more easily with the new consolidated management tool and the ability to automate more routine tasks with its fully scriptable shell. Previously, not all functions could be scripted.<br />Microsoft Exchange Server 2007 Business Value Drivers <br />Built in Protection<br />Exchange Server 2007 includes built-in protection technologies to keep the e-mail and messaging system up and running and help protect it from threats. It also facilitates confidential communications and provides the tools you need to meet your organization’s compliance and legal retention policies.<br />Advanced spam and virus defenses – Microsoft Exchange Server 2007 delivers integrated antivirus, anti-spam, and anti-phishing technologies that are automatically updated to help stop the latest threats before they impact your business and employees. This includes multiple-engine virus scanning and advanced anti-spam with Microsoft Forefront Security for Exchange Server and flexible off-premise protection with Microsoft Exchange Hosted Filtering. Microsoft Exchange Server 2007 also includes enhanced encryption features to help maintain the confidentiality of messages and instill confidence in communication. <br />case studyThe highly confidential nature of U.S. Army communications requires a secure and safe email solution. Microsoft Exchange Server 2007 has allowed the Army to increase data protection and implement data replication while lowering costs. Launch U.S. Army case study Compliance support – New compliance capabilities help lower risk by making internal and regulatory compliance easier for the entire organization. Sophisticated transport rules, message retention, and flexible journaling capabilities allow for better enforcement of policies without disrupting employees' ability to get their work done; and powerful new search functionality that can go across all mailboxes streamlines message audit and discovery.<br />Business continuity – With new continuous replication capabilities, data is continually backed up so recoveries can be made in minutes, even between geographically separate sites. This helps ensure that your system can stay up and running should the unexpected happen. <br />Anywhere Access<br />Exchange Server 2007 delivers anywhere access to e-mail, voice mail, calendar, and contacts from a variety of clients and devices. It also decreases the need for VPN connections because remote users have a rich Microsoft Office Outlook®-like experience from a web browser over a standard Internet connection. They can even access documents and files on the network without a VPN connection and choose to view attachments as HTML pages.<br />case studyWith the Microsoft Exchange 2007 deployment, Franklin Covey projects that it will save 40 percent on remote connectivity, while giving mobile workers the ability to retrieve e-mail messages by phone. Launch Franklin Covey case studyMobile and Web-based messaging – While on the road or away from their desks, workers can access messages and documents through mobile and Web-based messaging. Exchange Server 2007 includes Microsoft Outlook Web Access (OWA), a powerful Web mail client and a companion to desktop Microsoft Office Outlook. The latest version of OWA has been redesigned for improved usability and greater security. Mobile workers can further stay productive by taking advantage of Exchange ActiveSync technology, which delivers a familiar experience on a variety of mobile devices, with no requirement for extra software or services beyond an Internet connection. <br />Unified Messaging – Microsoft Exchange Server 2007 integrates e-mail, voice mail, faxes, and calendaring into a single inbox that can be accessed from virtually anywhere. With new voice access functionality based on Exchange Unified Messaging, employees can use touch-tone or speech-enabled menus to hear and act on their calendar, listen to e-mail messages (translated from text to speech), listen to voice mail messages, manage their personal contacts, or call anyone listed in the company directory.<br />Collaboration and productivity – Mobile workers can access and share documents stored behind the corporate firewall without the need for a secure VPN connection. Meetings can be scheduled efficiently through a new Scheduling Assistant that suggests the best times to meet based on available attendees, rooms, and resources. And automatic calendar updates, free/busy information, and room reservation functionality help to make the most of time and resources.<br />Operational Efficiency<br />Exchange Server 2007 uses 64-bit server technology that allows greater optimization of hardware and networking investments. Exchange Server 2007 includes better tools for deploying, administering, and automating the system, including a fully scriptable shell.<br />case studyTo meet customer demand NOL is migrating to Microsoft® Exchange Server 2007 for features such as push e-mail, shared calendar, and remote access to e-mail… NOL is expecting 15 per cent revenue growth over the first 18 months. Launch NOL case studyImproved IT productivity – Microsoft Exchange Server 2007 has new capabilities that automate tasks and improve department productivity. Advanced modular architecture simplifies deployment and ongoing management, reducing administrator time and effort. A new command line interface gives administrators greater control over Microsoft Exchange objects as well as the power to automate all types of operations with scripts. An enhanced administrative console includes a fully updated user interface to help find and fix problems faster, as well as an integrated toolbox center, so administrators don't have to rely on multiple disparate tools. User-friendly, self-service features allow employees to handle common tasks such as PIN reset for their mobile devices, minimizing help desk calls and reducing IT workload. <br />Scalable performance – Exchange Server 2007 helps you get the most out of your hardware, software, and network investments without adding cost and complexity. Native 64-bit support maximizes storage efficiency, while enhancements like simplified server routing optimize bandwidth for better performance. Unified messaging saves the costs of maintaining a separate voice mail infrastructure, freeing up resources for other strategic initiatives.<br />Guide your Customers to Deployment <br />Selling Exchange Server 2007<br />Exchange Server 2007 Upgrade Opportunities<br />Exchange 2000 customers will greatly appreciate enhancements in remote/mobile capabilities and in security. All customers can appreciate the new functionalities of Unified Messaging, compliance support, greater scalability, improved manageability, and deployment tools.The Exchange 2000 and 2003 installed base provides a ripe target for upgrades with the industry migration to more efficient 64-bit systems and the desire for more feature-rich messaging solutions that deliver built-in security and enhanced support for mobile users.<br />Customers who have recently moved to Exchange 2003 from Exchange 2000 or Exchange 5.5 may be difficult prospects for Exchange Server 2007 upgrades. For these customers, it is important to concentrate on Exchange Server 2007’s Unified Messaging, management, and high availability improvement as appropriate. Customers still on Exchange 2000 are receptive to the greatly improved manageability, security, mobility, and end user features in Exchange Server 2007.<br />Top 10 Reasons to Upgrade to Exchange Server 2007#Reason1Keep your e-mail systems running at a lower cost – New data replication capabilities in Exchange Server 2007 drive increased availability at a lower cost. Local Continuous Replication delivers database redundancy with rapid recovery, minimizing the frequency of full tape backups. With Cluster Continuous Replication in combination with Microsoft Cluster Service (MSCS), active/passive clusters provide both database and service redundancy without requiring expensive shared storage, even when clusters span geographic locations. 2Access e-mail, voice mail, calendar, and contacts from virtually anywhere, anytime – In Exchange Server 2007, employees can access their important inbox information from virtually anywhere using their desktop computer, laptop computer, a browser window, their mobile device, and even using a basic telephone when no Internet connectivity. Employees enjoy a rich and familiar experience based on Microsoft Office Outlook 2007 functionality. Best of all, it’s all built-in with centralized management and robust security, making rich anywhere access possible for your entire workforce.3Get affordable, enterprise-class mobile messaging that’s better than ever – Exchange makes enterprise-class mobile messaging a reality by offering industry-leading scalability, native integration with compatible devices for lower total cost of ownership, and by providing a variety of device options to suit today’s business needs. Mobility features in Exchange Server 2007 raise the bar on user experience and deliver improved manageability. Now desktop features such as support for rich HTML, quick flags, sophisticated calendaring, and fast search are available on mobile devices.4Empower employees with unified messaging while saving money – With new unified messaging in Exchange Server 2007, employees can receive their e-mail, voice mail, and faxes through a single inbox that can be accessed from anywhere. Employees can manage all of their messages in one place just as they manage e-mail today. For example, voice mail can be forwarded, or if the recipient adds text notes to the voice mail, messages can be found using built-in search. With Exchange Server 2007, you can deliver these features while lowering cost and complexity through consolidation of your voice mail infrastructure. 5Get comprehensive protection from spam, viruses and phishing attacks – Exchange Server 2007 provides integrated antivirus, anti-spam and anti-phishing technologies to stop the latest threats before they impact your business and employees. Multi-pronged message filtering in the perimeter network is available through the Edge Transport server role. Additionally, Forefront for Exchange Server* protects Exchange servers from viruses and worms by utilizing multiple antivirus engines simultaneously. To protect from evolving threats, filters are kept up to date with frequent and automatic updates.6Reduce compliance risk in a way that makes sense for your business – Exchange Server 2007 incorporates features specifically designed to help your business comply with corporate, regulatory, and legal requirements. These features enable you to apply retention rules, scan and act on messages in transport, flexibly journal, and perform rich text searches across mailboxes in your organization. Exchange Server 2007 eases the toll often placed on administrators charged with applying and enforcing compliance policies, while avoiding adverse impact on employees and their productivity.7Take advantage of powerful Web access – Outlook Web Access (OWA) 2007 provides a rich, Outlook 2007-like experience in a browser and is great for use at home, at an airport kiosk, at an internet café, at a friend’s house, or anywhere where there is an Internet connection available. No VPN or network tunnel is required. OWA enhancements in 2007 include a new Scheduling Assistant to help employees efficiently book meetings, fast server-side search, integrated unified messaging as well as new features to access documents and attachments more easily from outside the office. With two-factor authentication support and attachment viewing in HTML format, OWA also offers enhanced security compared with previous versions.8Boost administrator productivity with new tools – Exchange Server 2007 helps administrators save time and reduce effort with advanced management tools. A new command line interface gives administrators complete, fine-grained control over Exchange objects as well as the power to easily automate all types of operations with scripts. In addition, the graphical management console has been completely updated, with a more intuitive user interface, improved discoverability and a toolbox work center that integrates diagnostics, monitoring, and troubleshooting tools including the Exchange Best Practices Analyzer and the Exchange Troubleshooting Assistant.9Ease deployment and management – Deploying Exchange Server has never been easier. Exchange Server 2007 has a modern, modular architecture based on server roles. The server role concept is integrated into setup and deployment, helping to eliminate potential errors resulting from manual configuration, reducing the surface area for malicious attacks, and simplifying day-to-day management. The new Autodiscover feature further eases deployment - by creating an automatic connection between Exchange Server and Outlook 2007 clients where no special scripts or complex user intervention is required. 10Optimize your investment for future growth – As a native 64-bit application, Exchange Server 2007 breaks through past memory and cache limitations for higher performance and increased scalability even as mailboxes sizes grow to accommodate employees’ demands for more storage. The resulting reduction in input/output (I/O) increases storage utilization so you can optimize existing storage investments or consider lower cost storage options.<br />Unified Communications Up-Sell Opportunities<br />Attach OCS 2007 to Exchange Server 2007 upgrades/wins – Demonstrate the “power of presence” to organizations and show how links to presence information enhance the programs and tools that users rely upon, such as Microsoft Office Outlook®, Microsoft Office SharePoint® Server, and more by showing availability information.<br />Up-sell customers to the E-CAL Suite – The E-CAL Suite contains three UC products: OCS Standard CAL, OCS 2007 Enterprise CAL and Exchange Server Enterprise CAL, which can get customers to the “tipping point” value to justify a step up to the E-CAL Suite. Exchange Server 2007 ECAL makes it easy for customers to add Unified Messaging as part of their Exchange Server deployment. UM can be an entry point for conversations with customers around voice. Other Exchange Enterprise CAL features for security and compliance may also be upgrade drivers. OCS 2007 Enterprise’s features for on-premise conferencing and VoIP capabilities can also be key drivers for a step-up to an E-CAL Suite.<br />Deploy<br />Microsoft Partners who drive Exchange Server 2007 deployment as part of their service offerings can expect increased profit margins, a competitive advantage over competitors, and ongoing Infrastructure Optimization opportunities with their customers. <br />Plan deployments with Exchange Deployment Planning Services (EDPS)<br />EDPS helps customers to plan and prepare a successful Exchange Server 2007 deployment and allows you to tailor Exchange Server 2007 to individual customer needs while helping lower the cost and complexity of deployment. <br />Offer value to your customer: <br /><ul><li>Provide professional consultation on how to plan and prepare for a successful Exchange deployment and ensure smooth adoption for the customer’s organization. Get access to planning guidance developed by Microsoft Consulting Services.
  2. 2. Deliver an Exchange Server 2007 deployment plan tailored to meet customers unique needs; answer questions on why and how to deploy.
  3. 3. Build a strong business case for why deployment will drive business value through the core capabilities that Exchange server 2007 provides – built-in protection, anywhere access and operational efficiency. For more information about EDPS resources and registration, please contact EDPS@microsoft.com </li></ul>Microsoft Exchange Server 2007 Deployment Tools<br />Deployment is easier and more cost-effective than ever before due to the tools and resources available to you and your customers today. Leveraging these tools and methodologies allows you to provide successful, repeatable deployments at a lower cost to your customers. <br />Exchange Server Tech Center – This center includes a family of training products for IT professionals who implement and support solutions with Exchange Server 2007. Includes technical libraries, solutions and solution accelerators, tools, and resources for deploying Exchange Server solutions.<br />Exchange Server Deployment Information – Resources to help you deploy to Microsoft Exchange Server 2007 in a new install, upgrade, or migration scenario.<br />Exchange Server 2007 Solution Center – This site includes links to community self-help resources, Microsoft professional troubleshooting, and Microsoft troubleshooting guides. Do you have a new question? Post it to the community help forums where Microsoft developers and IT Pro’s can assist you.<br />Ensure Adoption<br />Achieving adoption means your customer is actually using new capabilities enabled by the technology and understands the value brought to the business through using the technology in new ways.<br />Help your customer continue to extract new value from Exchange Server 2007 – Consultants who make solutions easy to use and ensure customers are getting value from their investment will become trusted advisors within their accounts. Most technology initiatives fail due to user-adoption issues. Change management needs to be a key component of every solution. If customers don’t use the new technology, the business won’t realize the value of the investment and will be unlikely to purchase again. Transfer your knowledge and best practices to your customers and you will be able to watch them begin to realize value from your solution. Follow-up with your customer to drive Exchange Server 2007 enabled solutions across their infrastructure. Now that your customer has Exchange, they could be ready to enhance the solution into a Unified Communications capability. Leaving right after deployment means leaving services and solution opportunities on the table.<br />Engage with Microsoft and Expand Deployment Opportunities<br />Get certified as an Exchange Deployment Planning Services (EDPS) partner – Once certified, you’ll be eligible to get paid by Microsoft to create deployment plans for your current and prospective customers. This also a great way to make your deployment services visible to Microsoft and customers. EDPS certified partners are made visible through a searchable packaged service provider database – get certified and let new customers find you!<br />Profile your Exchange Server 2007 experience in the new Solutions Connect program – Profiling your solutions is how you make your services visible to both Microsoft and potential customers. Now, SolutionsConnect can provide you with direct leads from potential customers.<br />Work with Microsoft to profile and jointly build an account plan for your customer – Your Partner Account Manager (PAM) can help identify EDPS and Exchange deployment leads as well as give you guidance on how to approach new customers. Together you will be able to build a solid pipeline for your solutions.<br />Conclusion<br />Your customers need efficient and secure access to email, calendars, contacts, and more—wherever they are, on any device they use. New capabilities in Microsoft Exchange Server 2007 deliver the advanced protection, anywhere access, and the operational efficiency your customers need. <br />The Exchange 2000 and 2003 installed base represents the vast majority of your customers and provides a ripe target for upgrades with the industry migration to more efficient 64-bit systems and the desire for more feature-rich messaging solutions that deliver built-in security and enhanced support for mobile users. Deploying Exchange Server 2007 in your customer environment also opens up the door for deeper solution stacks in the Unified Communications and other business productivity capabilities. Capitalize on this opportunity by creating a foundation for your customers with Exchange Server 2007 deployments.<br />Resources: Sales, Deployment and AdoptionSellResource DescriptionExchange Server 2007 MSPP Resources These resources—include partner-ready sales tools, customer-ready presentations and collateral, case studies, demos, training, and more. Use them to help you assess and address the communication needs of midsize and large businesses.Exchange Server 2007 Business Value Tool for PartnersUse this tool to quickly produce a cost/benefit analysis of deploying Exchange Server 2007 at a customer site, including Unified Messaging. Exchange Server 2007 Upgrade Discussion GuideUse this guide to have a discussion with customers interested in upgrading to Exchange Server 2007Exchange Server 2007 Product InformationCentral hub for information about Exchange Server 2007, what’s new in SP1, version comparisons and much more!Role-based selling informationValuable information for eight customer roles in the departments of Executive, Finance, HR, Operations and Sales & Marketing. Use these resources to determine potential pain points and areas of interest for your customer before you meet. Exchange Server 2007 Case Studies Familiarize yourself with how others have used Exchange Server solutions to address similar pain points and achieve greater business value. BPIO University and BPIO University OnlineLearn how to drive Unified Communications revenue by being equipped to articulate the business value of a solution built on the Microsoft platform and being able to explain the benefits of investing in Business Productivity Infrastructure.DeployResource DescriptionExchange Server Tech Center Offers a family of training products for IT professionals. Includes technical libraries, solutions and solution accelerators, tools, and resources for deploying Exchange Server solutions. MSDN Exchange Server Community Whether you're a novice or an experienced user, the Exchange Server Community is your place to share ideas, get answers to your questions, read expert advice, and more.Exchange Server 2007 deployment information Provides resources for IT pros to help you deploy to Microsoft Exchange Server 2007 in a new install, upgrade, or migration scenario.Exchange Server 2007 Solution CenterIncludes links to community self help resources, Microsoft professional troubleshooting, and Microsoft troubleshooting guides. Post new questions to the community help forums where Microsoft developers and IT Pro’s can assist you.AdoptResource DescriptionMicrosoft Support Webcasts Webcasts on various help and how-to topics. Look here for end user support on topics such as Outlook configurationMicrosoft Learning & CertificationMicrosoft Learning Manager is your personal space that you can access through the Microsoft Learning Web site, MSDN, and TechNet. With Learning Manager, you can browse for products in the Learning Catalog, add learning resources to your My Learning area, and track your progress and achievements over time.Enterprise Learning FrameworkThe Enterprise Learning Framework (ELF) is a tool that helps corporations develop a training and communication plan for employees during Windows Vista and the 2007 Microsoft Office system deployment.SolutionsConnectCustomers can search through this database to find partners who specialize in solutions meeting their business initiatives. Profiling your solutions is how you make your services visible to both Microsoft and potential customers. Now, SolutionsConnect can provide you with direct leads from potential customers.<br />

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