Morning Keynote

                                         Kent Freeman, CTO/COO
                                          ...
About Ingram
        • One of the largest privately-owned companies in
          the US

                  • Ingram Barge ...
Some Key Historical Milestones

                         1857            Orrin Ingram starts up his own lumber company

  ...
Some Key Historical Milestones

                       1995              Bronson Ingram passes away

                     ...
Ingram Content Companies
                                         Interesting Book on Nashville’s Business History
       ...
The Power of Print-on-Demand


 50 million books
 p
 printed
 Currently 1.2m
 books per month
 Average print run
 1.8
 Ope...
An integrated approach to content
                    management and di ib i
                                    d distrib...
Changing Marketplace
          • Retailers ramp up e-commerce operations
          • Web 2.0 introduces new ways to drive ...
An “Either/And” World

            • Print and “e”
                         e
                      •Press run and print-o...
New Marketplace Dynamics

          • Consumer increasingly in
          control
                l

          • Audience f...
Which Road to Take?

           Why not all of them?
            • Print
            • Digitized Files
                • P...
Ingram Digital Organization



                       •       Retail Solutions
                                 • Tools to...
Retail Solutions




Copyright 2008 Ingram Industries, Inc.
Retail Capabilities
        • Transparent eBook distribution to retailers (MBS,
          Fictionwise, Powell s )
        ...
Retail Channels

                                A Book Company, LLC     eChapterOne, LLC

                               ...
e-Book Fulfillment
      Web services approach
      Flexible, seamless integration




Copyright 2008 Ingram Industries, ...
MOBILE DEVICES
Cart and Card

                                         Branded so ut o
                                            a ded ...
CoreSource
                                         Digital Asset Distribution

                                          ...
What is CoreSource?
     •      CoreSource is a hosted technology platform that provides archive
            and distribut...
Increased opportunities…




Copyright 2008 Ingram Industries, Inc.
…present logistical challenges




Copyright 2008 Ingram Industries, Inc.
Manage, Repurpose, and Deliver
                                                                      Any 3rd
             ...
e-Books have arrived … the sequel
                             q
•   Amazon sold ~ 240,000 Kindles in 2008*
•   Kindle ann...
CoreSource Services
       • Digital Asset Distribution System
                 • Facilitates syndication of digital asset...
CoreSource Services
     • Content Preparation
               • Con ersion to required digital formats, including EPUB and...
Current Live Customers




Copyright 2008 Ingram Industries, Inc.
Library Solutions: MyiLibrary




Copyright 2008 Ingram Industries, Inc.
e-Content Aggregation Platform
        •      175,000 titles, many unique to the MiL platform
        •      7,000
       ...
MyiLibrary Publishers
        •       Elsevier S&T             • U. California Press
        •       Springer             ...
Nashville Public Library
               •          Taking on responsibility for the
                          management o...
Education Solutions: VitalSource




Copyright 2008 Ingram Industries, Inc.
VitalSource Functionality
        • Unique delivery platform
        • On- or offline access
        • Ability to organize...
VitalSource Functionality
        • Build and sell unique products:
                  • Select chapters
                  ...
Major Publishers Rely on VitalSource…

        •       Elsevier
        •       McGraw-Hill
                M G      Hill
...
VitalSource Storefront
                                          Branded solution
                                        ...
VitalSource Bookshelf

                                         Offline
                                         Online
  ...
“Ingram Industries’ solid and rapid growth is
         Ingram Industries
           founded on the firm belief that succes...
Questions/Thank You!




        Feel free to contact me at
          kent.freeman@ingramdigital.com




Copyright 2008 In...
Freeman, Kent
Freeman, Kent
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Freeman, Kent

  1. 1. Morning Keynote Kent Freeman, CTO/COO Ingram Digital Group Copyright 2008 Ingram Industries, Inc.
  2. 2. About Ingram • One of the largest privately-owned companies in the US • Ingram Barge Company – Transportation • Ingram Lightning Group– Book wholesale, distribution and Print on Demand • Ingram Digital - e-Content storage, management and distribution Copyright 2008 Ingram Industries, Inc.
  3. 3. Some Key Historical Milestones 1857 Orrin Ingram starts up his own lumber company 1880’s Orrin becomes an investor in Weyerhaeuser Timber Company 1930’s Hank Ingram diversifies into Oil and Barge 1964 Ingram acquires Tennessee Book Company 1978 Bronson Ingram and his brother divide the companies 1979 Ingram Book installs IBM mainframe, delivers microfiche catalog 1982 Ingram Book launches Ingram Video and Ingram Software 1986 Ingram Distribution begins move to LaVergne, TN 1986 – 1989 Ingram acquires companies to form Ingram Micro Copyright 2008 Ingram Industries, Inc.
  4. 4. Some Key Historical Milestones 1995 Bronson Ingram passes away 1996 Ingram Micro IPO 1997 Ingram Entertainment splits off from Ingram Industries 1998 Barnes & Noble announces intent to acquire Ingram Book 1998 Ingram launches print on demand – Lightning Print 1999 Ingram and Barnes & Noble withdraw request to FTC 1999 Ingram Book launches significant B2B legacy systems integration 2000 Lightning Print changes name and launches ebook fulfillment 2006- 2008 Ingram creates Ingram Digital, grows organically and via acquisition Copyright 2008 Ingram Industries, Inc.
  5. 5. Ingram Content Companies Interesting Book on Nashville’s Business History Available only at Davis-Kidd Booksellers Copyright 2008 Ingram Industries, Inc.
  6. 6. The Power of Print-on-Demand 50 million books p printed Currently 1.2m books per month Average print run 1.8 Operations in USA and Europe Repository of 1m titles Paperback, hardback, hardback color Plans for global rollout
  7. 7. An integrated approach to content management and di ib i d distribution • Printing 1 4m books per 1.4m • 18 000 publishers 18,000 • 185 000 online titles 185,000 month • 30,000 customers • 7,000 audio files • Average print run 1.8 • 1.5m titles in stock • 200,000 downloadable • 1m titles • 5.4m title records e-books • 8 000+ publishing partners 8,000+ • Over 100m books shipped • Over 1 000 library 1,000 • Paperback, hardback, per year customers color • 50,000 titles in asset management system
  8. 8. Changing Marketplace • Retailers ramp up e-commerce operations • Web 2.0 introduces new ways to drive content discovery - and sales - online • Libraries worldwide looking to expand without expanding physical footprint • Large print market • Long-tail opportunities • Worldwide opportunity Copyright 2008 Ingram Industries, Inc.
  9. 9. An “Either/And” World • Print and “e” e •Press run and print-on-demand •Individual sales and chapters and subscriptions • Print + online e-books + downloadable e-books + audiobooks+ mobile enabled files… Copyright 2008 Ingram Industries, Inc.
  10. 10. New Marketplace Dynamics • Consumer increasingly in control l • Audience fragmentation g • “iTunes” pricing model becoming the norm • Sales no longer concentrated Copyright 2008 Ingram Industries, Inc.
  11. 11. Which Road to Take? Why not all of them? • Print • Digitized Files • Print on demand • Downloadable e-book • Full book or chapters • Multiple formats • Mobile devices • Online Subscription • Collection • Stand alone • With print on demand option reach more than 30,000 customers through Ingram Book Group sales channels Copyright 2008 Ingram Industries, Inc.
  12. 12. Ingram Digital Organization • Retail Solutions • Tools to market, promote, sell and deliver digital content through online retailers and booksellers • Content Solutions • Di it l warehouse storage, t Digital h t transformation and di t ib ti f ti d distribution services • Institutional Solutions • Online e book and audio services for libraries e-book • Education Solutions • Portable interactive digital textbooks for students and educators Copyright 2008 Ingram Industries, Inc.
  13. 13. Retail Solutions Copyright 2008 Ingram Industries, Inc.
  14. 14. Retail Capabilities • Transparent eBook distribution to retailers (MBS, Fictionwise, Powell s ) Fictionwise Powell’s …) • Delivery to mobile devices • Phones • iPhones, WinMobile, Android and Palm • E-Ink readers • Sony Reader, iRex • eBook and digital audio fulfillment from publisher Web sites • Search and Discover • Widgets Copyright 2008 Ingram Industries, Inc.
  15. 15. Retail Channels A Book Company, LLC eChapterOne, LLC At A Glance Bookstore Fictionwise, Inc. / eReader.com Books on Board Interead Ltd Cokesbury Landmark Ltd Computer Manuals Ltd Lybrary.com Content Realtime MBS Books Diesel eBooks MINDREIGN Digital Pulp PayLoadz, Inc eBook Mall Powell's Books Copyright 2008 Ingram Industries, Inc.
  16. 16. e-Book Fulfillment Web services approach Flexible, seamless integration Copyright 2008 Ingram Industries, Inc.
  17. 17. MOBILE DEVICES
  18. 18. Cart and Card Branded so ut o a ded solution Seamless cart Tax collection International support Copyright 2008 Ingram Industries, Inc.
  19. 19. CoreSource Digital Asset Distribution March 2009 Copyright 2008 Ingram Industries, Inc.
  20. 20. What is CoreSource? • CoreSource is a hosted technology platform that provides archive and distribution services for digital content files and metadata for publishers • The system is SaaS (Software as a Service), leveraging Ingram’s IT infrastructure i f t t • Data center located at Ingram’s headquarters in La Vergne, TN USA • Software architecture based on custom-developed ingestion, transformation, and distribution modules plugged into the Artesia DAM system • Configured with SAN-based storage including 400 TB working space Copyright 2008 Ingram Industries, Inc.
  21. 21. Increased opportunities… Copyright 2008 Ingram Industries, Inc.
  22. 22. …present logistical challenges Copyright 2008 Ingram Industries, Inc.
  23. 23. Manage, Repurpose, and Deliver Any 3rd Party Vendor Printers ID Publisher Portal ID Publisher Portal •Validate export requests • Publisher Sign‐in • Prepare/customize Aggregators • Authenticate user/role content for vendor  specific transfer • Determine permissions     and privileges of user d i il f • Export content Export content and metadata • Record export requests • Report on actions performed Search Audio and eBook Distributors Copyright 2008 Ingram Industries, Inc.
  24. 24. e-Books have arrived … the sequel q • Amazon sold ~ 240,000 Kindles in 2008* • Kindle announced in UK in September 2008 • 30,000 sold by year end, along with 75,000 books • Sony has sold ~ 300,000 readers since 2006 • Apple anticipates over 21 million iPhone/iPod Touch units to be sold in 2009 • Over 800 million apps have been downloaded to date • Over half a million downloads of the eReader app alone • Book publishers starting to build content-rich apps through ScrollMotion and other development companies * source techcrunch
  25. 25. CoreSource Services • Digital Asset Distribution System • Facilitates syndication of digital assets along with metadata to digital channels through intelligent technical systems • Search Channels • Amazon Google Barnes & Noble etc Amazon, Google, Noble, etc. • Institutional Channels • MyiLibrary, NetLibrary, ebrary, etc. • Retail Channels • Sony, Amazon Kindle, Fictionwise, etc. • Audio Channels • Audible.com, OverDrive, GoSpoken, etc. Copyright 2008 Ingram Industries, Inc.
  26. 26. CoreSource Services • Content Preparation • Con ersion to required digital formats, including EPUB and Conversion req ired formats incl ding e-book optimized PDF, and scanning services • Hosted Archiving g • Provides offsite disaster recovery coverage • Digital File Repository g p y • Storage and versioning of materials used in key publishing operations including cover images and production source files with full access to the Artesia DAM interface Copyright 2008 Ingram Industries, Inc.
  27. 27. Current Live Customers Copyright 2008 Ingram Industries, Inc.
  28. 28. Library Solutions: MyiLibrary Copyright 2008 Ingram Industries, Inc.
  29. 29. e-Content Aggregation Platform • 175,000 titles, many unique to the MiL platform • 7,000 7 000 downloadable audio titles • Over 1,000 existing library customers in the academic, public, government and K 12 library d i bli t d K-12 lib markets • Comprehensive full text searching across platform • Unique, flexible DRM security • Metadata integration • Customers can buy across publishers/subject areas Copyright 2008 Ingram Industries, Inc.
  30. 30. MyiLibrary Publishers • Elsevier S&T • U. California Press • Springer • Yale U Press U. • Wiley Blackwell • Princeton U. Press • Wolters Kluwer • Macmillan • Oxford U. Press • Taylor & Francis • Cambridge U. Press • Encyclopaedia • IGI Britannica • McGraw Hill • World Bank • Pearson Education • W ld S i tifi World Scientific • SAGE +over 300 more… Copyright 2008 Ingram Industries, Inc.
  31. 31. Nashville Public Library • Taking on responsibility for the management of K 12 school libraries K-12 • Employing MyiLibrary solution to extend key titles in digital form to K- 12 school market • Planned for Fall 2009 Copyright 2008 Ingram Industries, Inc.
  32. 32. Education Solutions: VitalSource Copyright 2008 Ingram Industries, Inc.
  33. 33. VitalSource Functionality • Unique delivery platform • On- or offline access • Ability to organize and work with content; • note taking and sharing • highlight and search relevant content • Integrate interactivity – audio, animation, video • U Unparalleled security of content and saved notes ll l d it f t t d d t • Integrate other types of digital content; PDF, Word, Excel, Audio, Excel Audio Video Copyright 2008 Ingram Industries, Inc.
  34. 34. VitalSource Functionality • Build and sell unique products: • Select chapters • Bundle books • Add variable time-availability • Set pricing • Distribute codes for reviewers, prospective customers or P+E t P E Copyright 2008 Ingram Industries, Inc.
  35. 35. Major Publishers Rely on VitalSource… • Elsevier • McGraw-Hill M G Hill • Wiley • Cengage Copyright 2008 Ingram Industries, Inc.
  36. 36. VitalSource Storefront Branded solution Featured items Taxonomy Customizable objects Copyright 2008 Ingram Industries, Inc.
  37. 37. VitalSource Bookshelf Offline Online O li Mobile Copyright 2008 Ingram Industries, Inc.
  38. 38. “Ingram Industries’ solid and rapid growth is Ingram Industries founded on the firm belief that success is a function of, and dependent on, the very best professional people at every level of the organization.” E. Bronson Ingram Copyright 2008 Ingram Industries, Inc.
  39. 39. Questions/Thank You! Feel free to contact me at kent.freeman@ingramdigital.com Copyright 2008 Ingram Industries, Inc.

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