Emids Afternoon Msi Case Study V1

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  • Regulatory enforcement actions (fines, outsourcing restrictions et.al.)Civil suits – individual and class action (data transfer issues, joint & several liability, 3rd party beneficiary suit in data subject country)
  • Regulatory enforcement actions (fines, outsourcing restrictions et.al.)Civil suits – individual and class action (data transfer issues, joint & several liability, 3rd party beneficiary suit in data subject country)
  • Regulatory enforcement actions (fines, outsourcing restrictions et.al.)Civil suits – individual and class action (data transfer issues, joint & several liability, 3rd party beneficiary suit in data subject country)
  • Emids Afternoon Msi Case Study V1

    1. 1. MedSolutions and eMids Partnership Case Study May 7, 2009 1
    2. 2. Agenda • Why Look for a QA Partner? • Initial Steps • Additional Responsibilities • Current State • Organizational Structure • Security Concerns • Partnership Value Adds • Question and Answer 2 www.eMids.com
    3. 3. Why look for a QA Partner? 3 www.eMids.com
    4. 4. Initial Steps • Identification of a suitable QA pilot • Knowledge sharing • Defined success criteria • Check Point #1 4 www.eMids.com
    5. 5. Growth of the Partnership • QA for multiple applications • PeopleSoft support • Checkpoint #2 5 www.eMids.com
    6. 6. Current State of the Partnership • Development Services – .NET – MSSQL • QA Services – Manual testing – Automated testing – Process consulting • PeopleSoft Services – Development – Support – Integration • Claims Related Consulting 6 www.eMids.com
    7. 7. Organizational Structure Onsite Offshore VP of Strategy & Strategy Delivery Client Executive(s) Services CIO Escalation Relationship Status Director, Applications VP of Reporting Account Management Delivery Mgmt. Support Functions Manager SQA Management, Status, Escalation (1) Audits Clarifications Resource Program Manager (1) Management Development Lead Offshore PeopleSoft Lead Onsite QA Lead Onsite .NET QA Team Onsite Daily Status and Reporting Offshore PeopleSoft Team Offshore Account Delivery Development Team Management
    8. 8. Security Best Practices • Secure point to point VPN • Business Associates Agreement • Internal Audits • External Audits 8 www.eMids.com
    9. 9. Value Adds • Formalized Internal QA Process – Root Cause Analysis – Defect Triage • PeopleSoft Practice – Center of Excellence • Claims Support – Conformance to industry best practice – Claims processing engine gap analysis 9 www.eMids.com
    10. 10. Question and Answer 10 www.eMids.com

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