Deloitte U.S. in India Jim Brady Chief Executive Officer Deloitte & Touche Assurance and Enterprise Risk Services India Pr...
The Deloitte U.S. organization As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see ww...
Growth of India operations <ul><li>U.S. vs. India headcount  </li></ul>Block A (Nov 2004) Block B (Mar 2005) Block C (Aug ...
India offshoring value drivers <ul><li>Talent </li></ul><ul><ul><li>The right team – getting access to qualified resources...
Deloitte Hyderabad footprint <ul><li>Four business units all represented </li></ul><ul><li>Audit & Risk Services </li></ul...
Challenges <ul><li>Talent </li></ul><ul><li>Competition for talent (future pool, turnover) </li></ul><ul><li>Career path <...
Leadership — Keys to success <ul><li>People First </li></ul><ul><li>Integrity </li></ul><ul><li>Persistence </li></ul>
Purpose/Scope <ul><li>The panel will include a discussion of multiple solutions that are suitable for outsourcing/offshori...
Panelists <ul><li>David Hepburn, Executive Vice President, Process Solutions Group  ―   Perot Systems </li></ul><ul><li>An...
Copyright © 2009 Deloitte Development LC. All rights reserved. Member of Deloitte Touche Tohmatsu.
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Deloitte Lunch

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Virtual Trade Mission: Exploring Opportunities in India

May 7, 2009

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Deloitte Lunch

  1. 1. Deloitte U.S. in India Jim Brady Chief Executive Officer Deloitte & Touche Assurance and Enterprise Risk Services India Private Limited
  2. 2. The Deloitte U.S. organization As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. + NorPac Boise Fresno Honolulu Oakland Portland Sacramento Salt Lake City San Francisco San Jose Seattle Pacific Southwest Las Vegas Los Angeles Orange County Phoenix Reno San Diego Woodland Hills Mid-America Austin Dallas Denver Ft. Worth Houston Kansas City Little Rock New Orleans San Antonio St. Louis Tulsa Midwest Chicago Davenport/ Cedar Rapids Deerfield Des Moines Milwaukee Minneapolis Omaha/Lincoln Great Lakes/Ohio Valley Ann Arbor Buffalo Cincinnati Cleveland Columbus Dayton Detroit Grand Rapids Harrisburg Indianapolis Louisville Midland Pittsburgh Rochester Southeast Atlanta Baltimore Birmingham Charlotte Columbia Ft. Lauderdale Greenville Hickory Jacksonville Memphis Miami Nashville Orlando Raleigh Richmond San Juan Tampa Tysons Washington, DC West Palm Beach Northeast Albany Boston East Brunswick Glen Mills Hartford Jericho Jersey City New York City Parsippany Philadelphia Princeton Stamford Summit Wilton/Nyala CT Waltham India Mumbai Hyderabad
  3. 3. Growth of India operations <ul><li>U.S. vs. India headcount </li></ul>Block A (Nov 2004) Block B (Mar 2005) Block C (Aug 2005) Block D (April 2006)
  4. 4. India offshoring value drivers <ul><li>Talent </li></ul><ul><ul><li>The right team – getting access to qualified resources </li></ul></ul><ul><ul><li>Growth and innovation </li></ul></ul><ul><ul><li>Pricing flexibility </li></ul></ul><ul><ul><li>Drive development and deployment of new service offerings </li></ul></ul><ul><ul><li>Quality </li></ul></ul><ul><ul><li>Ability to standardize processes/deliverables </li></ul></ul><ul><ul><li>Leverage onsite resources for higher risk/client facing areas </li></ul></ul><ul><ul><li>Speed of execution </li></ul></ul><ul><ul><li>Operational excellence </li></ul></ul><ul><ul><li>Leveraging qualified India-based resources allows us to reduce costs </li></ul></ul><ul><ul><li>Peak management </li></ul></ul>Even within one organization, primary drivers for an India footprint can vary
  5. 5. Deloitte Hyderabad footprint <ul><li>Four business units all represented </li></ul><ul><li>Audit & Risk Services </li></ul><ul><li>Consulting </li></ul><ul><li>Financial Advisory Services </li></ul><ul><li>Tax </li></ul><ul><li>Enabling areas </li></ul><ul><li>Technology </li></ul><ul><li>Talent </li></ul><ul><li>Finance </li></ul>
  6. 6. Challenges <ul><li>Talent </li></ul><ul><li>Competition for talent (future pool, turnover) </li></ul><ul><li>Career path </li></ul><ul><li>Building the Deloitte culture </li></ul><ul><li>Operational excellence </li></ul><ul><li>Will cost arbitrage last? </li></ul><ul><li>Business continuity </li></ul><ul><li>Quality </li></ul><ul><li>Team member versus vendor? </li></ul>
  7. 7. Leadership — Keys to success <ul><li>People First </li></ul><ul><li>Integrity </li></ul><ul><li>Persistence </li></ul>
  8. 8. Purpose/Scope <ul><li>The panel will include a discussion of multiple solutions that are suitable for outsourcing/offshoring (software design, help desk, BPO, others). Let’s have a healthy discussion about sourcing (in, out-us based, offshore). </li></ul>
  9. 9. Panelists <ul><li>David Hepburn, Executive Vice President, Process Solutions Group ― Perot Systems </li></ul><ul><li>Andy Flatt, Senior Vice President and Chief Information Officer ― HealthSpring, Inc. </li></ul><ul><li>Chris Pair, Vice President of Shared Services and Enterprise Product Development ― HCA, Inc. </li></ul>
  10. 10. Copyright © 2009 Deloitte Development LC. All rights reserved. Member of Deloitte Touche Tohmatsu.

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