Tealeaf Brings Mobile Customer Experience to the Forefront

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Tealeaf Brings Mobile Customer Experience to the Forefront

  1. 1. CX Mobile – Experience Your CustomerMarch 28, 2012Follow us @tealeaf © 1999 - 2012 Tealeaf Technology, Inc. All Rights Reserved. Confidential and Proprietary.
  2. 2. News: Tealeaf CX Mobile Tealeaf Brings Mobile Customer Experience to the Forefront Powerful and complete customer experience analytics for mobile – mobile web, apps and hybrid apps, HTML 5 – gives companies the ability to see mobile experiences through the eyes of every customer. To read the complete news release, click here.1
  3. 3. Mobile adoption and expectations skyrocket2
  4. 4. Mobile Displacing Desktops› Mobile devices will outnumber humans in 2012 1› By 2014, mobile will exceed desktop internet usage 2› Mobile transactions are expected to exceed $1T by 2015 3› 85% of consumers expect the experience on a mobile device to be better than using a desktop computer 4 (1) Cisco Visual Networking Index: Global Mobile Data Traffic Forecast Update, (3) Yankee Group, “The Mobile Money Forecast” 2011–2016 (4) Tealeaf and Harris Interactive Mobile Transaction Survey (2) Mary Meeker’s “State of the Internet” report To read the complete news release, click here.3
  5. 5. To thrive, companies must deliver customer-centric mobile experiences4
  6. 6. “Today, mobile offerings must be both fullytransactional and support the customers end-to-endexperience.”Forrester Research5
  7. 7. The only way to truly meet customer expectations is to see themobile experience through the eyes of the customer6
  8. 8. Tealeaf Announces CX Mobile Tealeaf CX Mobile is the only complete customer experience analytics solution that supports mobile web, native and hybrid apps, HTML 5 To read the complete news release, click here.7

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