Hotel management involves dealing with people throughout the day - with guests and colleagues in your own and other departments. The work culture involves good teamwork and leadership. Hotel management is primarily concerned with food and living space, the boarding and lodging needs of the guests, and more importantly their comfort, at all times. Broadly speaking, there are four core operational areas in a hotel
With the Indian hotel industry capturing the attention of the world, let us understand its strengths, weaknesses, opportunities and threats. Indian Hotel Sector ~ SWOT Analysis
Some of the personal skills essential to succeed in the Hotel Industry are:
An interest in food and changing styles
A friendly and outgoing disposition
Good communication and interaction skills
Good organizing abilities and an eye for detail
Pleasant and cheerful personality
However, being part of the world's most dynamic and exciting industry is not for everyone, you have to be ambitious, creative and have the passion to work in an industry that’s constantly generating new ideas.
Skill sets required
Skills for Front Office Management -Strong communication skills -Good command over English, and other preferred languages -Ability to be on your feet for long hours -An energetic and cheerful personality Skills for Housekeeping -Excellent problem-solving skills Strong ability to grow and learn -Ability to multi-task -Good know-how of various equipments Alert Behavior Skill sets Cont..
Skills for Food Production Good knowledge of food and constant update of trends in national and international cuisines Interest in cooking, as the work hours are long Ability to have a good focus on quality, production, sanitation and food cost controls Skills for Food and Beverages Services Pleasant personality Knowledge of foreign language(s) Good command over English Ability to communicate effectively, both verbally and in writing, to an array of diverse internal and external clients Ability to establish, maintain and enforce consistently high performance standards Skill sets Cont..
General Operations: this include supervision, co-ordination and administration of all other departments as well as overall financial control.
Front Office: this include: providing information, making room reservations and taking care of check-ins and check-outs, besides the duties performed by the Personnel Department of any company.
Sales & Marketing: This department keeps in touch with travel agents and tour operators as well as other potential corporate clients in order to sell hotel facilities. This department also normally handles Advertising and Public Relations.
Food & Beverage: This department is the hub of the hotel industry and is responsible for all the food that is prepared and served in the hotel.
House Keeping: The main function of the housekeeping department is to make sure that all rooms are kept in order and all the needs of the guests are met.
- PUSA Institute (5698 Seats) - IP University (120 Seats)
- Taj Group (90 seats) -Welcome Group (90 Seats)
- IHM Meerut (120 Seats) - Oberoi Group(80 Seats)
Mode of Selection : - Entrance Test + Interview .
Eligibility : - 10+2 with 50 %
Future Prospects in Studies :
- Food Production Management
- Dietetic & Nutrition/Teaching of Hotel Mgmt. - House keeping / Travel & Tourism Mgmt.
- Front Office Management
BHMCT (Bachelor of Hotel Management & Catering Technology )
National Council For Hotel Management & Catering Technology (Pusa) Website - www.nchmct.org Duration - 3 Yrs. Eligibility: 10+2 or equivalent with English as one of the subjects. Student should not be more than 22 Yrs. Of age. No. Of Seats - (5698 seats) All India Level Course Offered – B.Sc in Hospitality & Hotel Administration Pattern of Entrance Examination Test hours: 3hrs Forms availability :online or pay by draft of 950rs in favor of NCHMCT Numerical Aptitude & Scientific Aptitude 30 Reasoning & Logical Deduction 30 General Knowledge & Current Affairs 30 English Language 80 Service Sector Aptitude 30 TOTAL
Institute of HM (IHM By Taj Group, Huddersfield University,UK)
Website - www.ihma.ac.in
No. of Seats – 60 – 100 Seats (appx.)
Duration : 4 Yrs.
Eligibility – 10+2 with 50%
Courses Offered – B.A (H) in Hotel Management
B.A (H) in Culinary arts
Pattern of entrance exam- NA
Test Duration – 1.5 Hrs
For Forms Availability – Download online Subject Area IHM, Aurangabad Abstract Reasoning NA Verbal Reasoning NA Reading Comprehension NA Numerical Reasoning NA General Knowledge NA TOTAL 100
Welcome Group Graduate School of Hotel Administration, Manipal,Udupi (WGSHA) , assisted by ITC Group of hotels Website - www.manipal.edu No. of Seats - (90 seats) Duration : 4 Yrs. Eligibility – 10 + 2 with 45% Examination ENAT (EPSI National Aptitude Test) Course Offered – Bachelor in Hotel Management Test Duration – 2.30 Hrs For Forms Availability – online download Subject Area ENAT * Numeracy 20 Conceptual 25 General English 20 General Awareness 20 Case study 15 Total 100
Institute of HM (IHM,Meerut) Approved by Sikkim Manipal University Website - www.ihmmeerut.com Duration : 4 Yrs. Eligibility - 10+2 or equivalent with English as one of the subjects Test Duration – 2 Hrs. Pattern of entrance exam- For Forms Availability – from institue or can be downloaded from the web site Subject Area IHM* Reasoning & Logical deductions NA Numerical Ability NA Verbal Ability NA General awareness NA TOTAL NA
Oberoi School of Hotel Management Website - www.oberoihotels.com No. Of Seats - (80 seats) Duration : 4 Yrs. Eligibility – 10+2 or equivalent with English as one of the subjects. Course Offered – BTS (Bachelor of Tourism Studies), IGNOU Pattern of Entrance Examination – No Entrance only Interview Round 1: Candidates introduce themselves to a group of 15-20 participants in the presence of an evaluator. Here, the evaluator checks the candidates grooming, poise and the ability to converse Round 2: Short-listed candidates from the first round are invited to a personal interview with a panel comprising of OCLD faculty Forms will be available from 01,Febuary,2010 For Forms Availability – online download