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Nice Persons Guide To Diversity
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Nice Persons Guide To Diversity

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I use this presentation in training clients on diversity issues. It reflects an innovative approach to diversity that emphasizes personal growth rather than "fixing" people.

I use this presentation in training clients on diversity issues. It reflects an innovative approach to diversity that emphasizes personal growth rather than "fixing" people.

Published in: Business, Health & Medicine

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    • 1. 7 Steps for Defeating Bias in the Workplace Tom Hoverman [email_address] 612.270.3816
    • 2. Part I. The Basics of Bias Part II. Seven Steps for Defeating Bias Part III. Entering into Diverse Dialogue
    • 3.
      • Bias defined and misdefined
      • Carefully taught: How bias is learned
    • 4.
      • A bias is an inflexible positive or negative prejudgment about the nature, character, or abilities of an individual.
      • A bias is based on a generalized idea about the group to which the person belongs.
    • 5.
      • Form small groups
      • In your small group, read aloud the assigned case (try not to peek at the answers on the following page)
      • Discuss whether the person in the case is guilty of bias
      • Share your conclusions with the large group
    • 6.
      • Litigation
      • Lost employees
      • Diminished sales and lost customers
      • Wasted time
      • Missed opportunities
      • Injustice
    • 7.
      • Trying to eliminate bias
      • Trying to “fix the system”
      • Presenting a legal summary of what is and is not acceptable
      • Trying to create a perfect world or a perfect workplace
      • Ensuring that you are consistently comfortable
    • 8.
      • Mission: To minimize the destructive influence of bias in our lives and in our workplaces
      • Focus on personal growth (not “fixing the system”)
      • Give you an opportunity for a transformative learning experience
      • Introduce you to new ways of thinking about differences
      • Help you to interact more naturally with people from different backgrounds… comfortably, legally and effectively
    • 9.
      • Why we are so vulnerable to acquiring biases
      • How biases are learned from our parents and experiences
      • The role of culture and media in spreading biases
      • Mechanisms that keep bias alive
    • 10.
      • We ignore or forget information that contradicts our bias
      • We give extra weight to to information that validates our bias
      • We distort what we see to make it conform to our bias
      • We act on our bias in a way that fulfills it’s own prophecy
    • 11.  
    • 12. The more we believe the bias to be true, the more we think of it as desirable The more we think its desirable, the more we believe its true.
    • 13. Part I. The Basics of Bias Part II. Seven Steps for Defeating Bias Part III. Entering into Diverse Dialogue
    • 14.
      • Become mindful of your biases
      • Identify the alleged benefits of your biases
      • Put your biases through triage
      • Dissect your biases
      • Identify common kinship groups
      • Shove your biases aside
      • Beware the bias revival
    • 15.
      • Strategy I: Observe your thoughts
      • Strategy II: Analyze your thoughts
      • Strategy III: Measure the emotional content of your thoughts
      • Strategy IV: Examine your attitudes toward human difference
    • 16.  
    • 17.
      • Become mindful of your biases
      • Identify the alleged benefits of your biases
      • Put your biases through triage
      • Dissect your biases
      • Identify common kinship groups
      • Shove your biases aside
      • Beware the bias revival
    • 18.
      • Relief of Guilt
      • Protection of Status
      • Protection from loss
      • Protection from emotional pain
      • Provision of excuses for our behavior
      • Protection of community or individual values
    • 19.
      • Become mindful of your biases
      • Identify the alleged benefits of your biases
      • Put your biases through triage
      • Dissect your biases
      • Identify common kinship groups
      • Shove your biases aside
      • Beware the bias revival
    • 20. We need to go after those biases that either cause pain or interfere with our ability to function successfully
    • 21.
      • Does your bias…
      • compromise your ability to hire the best people?
      • hurt your success in retaining quality employees?
      • interfere with corporate productivity and individual success?
      • lessen your ability to sustain harmonious teams?
      • compromise the success of your sales efforts?
      • put your organization at risk for litigation?
    • 22.
      • Become mindful of your biases
      • Identify the alleged benefits of your biases
      • Put your biases through triage
      • Dissect your biases
      • Identify common kinship groups
      • Shove your biases aside
      • Beware the bias revival
    • 23.  
    • 24.
      • Where did you learn each bias and under what circumstances?
      • How often have you actually experienced meeting people who conform to your bias?
      • Have you ever met a member of the kinship group against which you have a bias who does NOT conform to your misbelief?
    • 25. Describe the average welfare recipient The typical welfare recipient is a white woman living with her two children in a rural area.
    • 26. What percentage of Latinos living in the U. S. think that new immigrants should learn English? 90%
    • 27.
      • Become mindful of your biases
      • Identify the alleged benefits of your biases
      • Put your biases through triage
      • Dissect your biases
      • Identify common kinship groups
      • Shove your biases aside
      • Beware the bias revival
    • 28.
      • Acknowledge a shared race
      • Develop empathy
      • Identify a shared work ethic and other common values
      • Identify or create shared goals
      • Find a shared humanity
    • 29. Once you identify yourself with a particular population, members of that group are transformed in your mind from “them” to “us.”
    • 30. The more “we” we can muster, the more commonness we can find between ourselves and other kinship groups, the more positive we will feel about them.
    • 31.
      • Become mindful of your biases
      • Identify the alleged benefits of your biases
      • Put your biases through triage
      • Dissect your biases
      • Identify common kinship groups
      • Shove your biases aside
      • Beware the bias revival
    • 32.  
    • 33.
      • Become mindful of your biases
      • Identify the alleged benefits of your biases
      • Put your biases through triage
      • Dissect your biases
      • Identify common kinship groups
      • Shove your biases aside
      • Beware the bias revival
    • 34.  
    • 35. Part I. The Basics of Bias Part II. Seven Steps for Defeating Bias Part III. Entering into Diverse Dialogue
    • 36.
      • The benefits of diverse dialogue
      • Getting diversity fit
      • Cognitive skills for diverse dialogue
      • Verbal skills for diverse dialogue
    • 37. “ Is it Latino or Hispanic?”
    • 38. “ Should I refer to her as black or African-American?”
    • 39. “ I forget if its Asian or Oriental.”
    • 40. 7 Steps for Defeating Bias in the Workplace Tom Hoverman [email_address] 612.270.3816