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Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
Sunset to Sunrise (University of Windsor)
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Sunset to Sunrise (University of Windsor)

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Sunset to Sunrise: The University of Windsor's Evolution of Sakai

Sunset to Sunrise: The University of Windsor's Evolution of Sakai

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  • We have used a Phase implementation. Each phase has been split over two semesters with development of course material one semester and then the instructor using the application to assist in teaching the course the next semester. At this point we have had about 40 Instructors teach about 60 courses with Sakai. In Fall 2007 we are opening up to the campus and all new course material will be developed in Sakai, faculty teaching with our old system will have the choice of migrating old course kits to Sakai or using ViCKi.
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    • 1. Sunset to Sunrise: The University of Windsor Evolution of Sakai Purita Bristow Assistant Director, Enterprise Information Systems Services Branden Visser Application Programmer, IT Services Terry Collins LMS Administrator & Coordinator, Centre for Teaching & Learning Lorna Stolarchuk Learning Technology Trainer, Centre for Teaching & Learning
    • 2.
      • Project management is like juggling three balls - time, cost and quality.
      11th Sakai Conference - June 15-17, 2010
      • Programme management is like a troupe of circus performers standing in a circle, each juggling-three balls and swapping balls from time to time.
      G. Reiss http://www.projectauditors.com/Company/Project_Management_Quotes.html
    • 3. About the University of Windsor
      • Mid-sized University in South-West Ontario, Canada, across the river from Detroit, MI.
      • Approx. 16,000 students
      • 150 bachelor, master's and doctoral degree programs
      • 524 Faculty
      • Student/faculty ratio: 26:1
      11th Sakai Conference - June 15-17, 2010
    • 4. Session Outcomes
      • By the end of the session, participants will be able to:
      • Describe at least three lessons learned about the deployment of a Sakai system in a mid-sized university
      • Identify at least three pros/cons regarding system support
      • Discuss at least three effective pedagogical practices discovered when using the Sakai system
      11th Sakai Conference - June 15-17, 2010
    • 5. Sakai Rollout Process in Windsor
      • 2004-2005. Mandate to evaluate and select a new LMS
      • Why look for another LMS?
      • Current LMS: ViCKi (Virtual Course Kit)
        • Limited Development and Resources
        • Difficult/expensive to upgrade
        • Limited Toolset
      11th Sakai Conference - June 15-17, 2010
    • 6. Sakai Rollout Process in Windsor
        • Fractured Support
          • Distance between divisions (technical, administrative and academic)
          • Failed to Meet Everyone’s Needs
        • Encouraged a patchwork of online environments
        • U of W was at a place where it needed to improve its capacity to deliver on-line learning environments
        • We were falling behind other universities in our capacity to offer solid, interactive and scalable online course web sites
      11th Sakai Conference - June 15-17, 2010
    • 7. Sakai Rollout Process in Windsor
        • Commercial vendors: Desire2Learn, WebCT and BlackBoard.
        • Sakai was added afterwards
          • University of Michigan - 2004
          • Educause 2005
        • Entry into Open Source world
          • University requirements a priority vs profit
            • a very powerful, flexible and affordable tool for handling the growing demand for on-line course management
            • a research collaboration tool.
      11th Sakai Conference - June 15-17, 2010
    • 8. Sakai Rollout Process in Windsor
        • source code available
          • best way to get the software developed quickly and at virtually no cost
          • creates a community of avid supporters, people actively involved in promoting and helping others use the software.
          • Fairly large number of developers working on a very sophisticated code
      11th Sakai Conference - June 15-17, 2010
    • 9. S/I 2006 Fall 2006 Winter 2007 S/I 2007 Fall 2007 Winter 2008 -> Pre-Pilot Phase I (5 courses – no DE) Development Implementation Phase II (15 c ourses - incl DE) Development Implementation Phase III ( add S/I 2007 DE +) Development Implementation Phase IV (open to all) Development Implementation Phase V Migration of ViCKi kits to Sakai Sakai Rollout Process in Windsor
    • 10. Sakai Rollout Process in Windsor
      • Multi Phase Implementation Plan
      • Pre-Pilot (Intersession/Summer 2006)
      • temporary Server set up
      • Sakai version 2.1.2 (not Oracle based; MS based DB)
      • 1 course Theater – designed and taught
      • LMS coordinator hired to provide ongoing client support (tier 1, 2 & 3).
      11th Sakai Conference - June 15-17, 2010
    • 11. Sakai Rollout Process in Windsor
      • Purchased Production Server
      • Installation/Setup included:
        • hardware (Solaris) T2000 model
          • sakai 2.1.2
        • Oracle based
        • Enterprise backup
        • Established ldap/eds connection
          • Authentication
      • Class lists from SIS db
      11th Sakai Conference - June 15-17, 2010
    • 12. Sakai Rollout Process in Windsor
      • Phase I – Development (Intersession/Summer 2006)
      • Admin/Technical training conducted in August 2006 via rSmart
      • Candidates selected for development of non-DE courses for delivery in Fall 2006
      • Instructors briefed on Sakai format and features
      • Established organizational structure and detailed implementation plan
      11th Sakai Conference - June 15-17, 2010
    • 13. Sakai Rollout Process in Windsor
      • Phase I – Implementation (Fall 2006)
      • 5 non-DE courses delivered in Fall 2006 from
        • Education, Engineering, Psychology, Business, Computer Science
      • Installed rSmart CLE 2.2
      • 1st tier support switched to ITS HelpDesk
      • Training for participants
      • Instructor training to be conducted in November/December 2006 via rSmart
      11th Sakai Conference - June 15-17, 2010
    • 14. Sakai Rollout Process in Windsor
      • Phase I – Implementation (Fall 2006)
      • Selection of instructor candidates in Winter 2007 done through the Deans’ Office
      • Training of new instructors on CLE 2.2
      • 15 new courses to be developed in Fall 2006 (including DE) for delivery in Winter 2007
      • Representation from all Faculties except Law (Phase III)
      11th Sakai Conference - June 15-17, 2010
    • 15. Sakai Rollout Process in Windsor
      • Phase I – Implementation (Fall 2006)
      • Education -- Human Kinetics
      • Engineering -- Psychology
      • Social Work -- Women’s Studies
      • Business -- Computer Science
      • Biology -- Earth Sciences
      • Nursing
      11th Sakai Conference - June 15-17, 2010
    • 16. Sakai Rollout Process in Windsor
      • Phase I – Implementation (Fall 2006)
      • University of Windsor branding applied through “Name the LMS” Contest. New Name: C LEW
      • LMS Trainer (ITS) hired to begin training faculty in 2007
      11th Sakai Conference - June 15-17, 2010
    • 17. Sakai Rollout Process in Windsor
      • Phase II – Implementation (Winter 2007)
      • Promotional campaign begins with consultation from PAC
      • Hiring of EISS developer
      • ITS Helpdesk assumes Tier 2 support
      • Feedback from new courses
      11th Sakai Conference - June 15-17, 2010
    • 18. Sakai Rollout Process in Windsor
      • Phase II – Implementation (Winter 2007)
      • All DE courses from Summer/Intersession 2007 to be developed, plus carryover where applicable from Phase II
      • Project sites for researchers, graduate students and non-academic associations become available as training provides
      11th Sakai Conference - June 15-17, 2010
    • 19. Sakai Rollout Process in Windsor
      • Phase III – Implementation (Summer/Intersession 2007)
      • Promotional campaign continues with consultation from PAC
      • All Summer/Intersession DE and non- DE sites developed are delivered
      • All U of W courses that require on-line resources or delivery to be developed
      11th Sakai Conference - June 15-17, 2010
    • 20. Sakai Rollout Process in Windsor
      • Phase III – Implementation (Summer/Intersession 2007)
      • Selection and conversion of existing ViCKi kits to Sakai begins
      • Timetable for eventual discontinuation of ViCKi to be established
      11th Sakai Conference - June 15-17, 2010
    • 21. Sakai Rollout Process in Windsor
        • Phase IV – Development (Summer/Intersession 2006)
        • Promotional campaign continues with consultation from PAC
        • “ Open to All” – all U of W courses that require on-line resources or delivery to be developed, plus carryover where applicable from Phase III
      11th Sakai Conference - June 15-17, 2010
    • 22. Sakai Rollout Process in Windsor
        • Phase V – Migration of ViCKi to Sakai (Summer/Intersession 2007)
        • Timetable for eventual discontinuation of ViCKi to be established
        • Fall 2008 – Planning for release 2.5
        • Fall 2009 – Release 2.5
        • Fall 2010 – Plan for release 2.7
        • Intersession/Summer 2010 – Vicki Server retired
      11th Sakai Conference - June 15-17, 2010
    • 23. ViCKi to Sakai Conversion Steps
      • Conversion strategy
      • Contacted via email those with existing Vicki kits.
      • Developed a program to create a Sakai site from existing Vicki Kits upon request
      • Note: Over 1000 Vicki Kits, 300 Converted, less than 30 complex kits
      11th Sakai Conference - June 15-17, 2010
    • 24. Project Administration Model
      • Governance model based on input from across campus
        • Administration, Faculty, Student Associations, Support Services, Library, Public Affairs
      • Project Teams and Committees:
      • Steering Committee
        • Executive overseer of the project.
      11th Sakai Conference - June 15-17, 2010
    • 25. Project Administration Model
      • Project Teams and Committees:
      • Implementation Team
        • a self directed team that handled the overall management of the LMS project. Membership: Assistant Director of Enterprise Information Systems Services, Assistant Director of Client Support Services, Manager – Centre of Teaching and Learning
      11th Sakai Conference - June 15-17, 2010
    • 26. Project Administration Model
      • Project Teams and Committees:
      • Client Support Team
        • LMS Administrator, LMS Developers, LMS Trainer, + Implementation team
      • Technical Team
        • Representations from
          • Systems Programming, Main Library
          • + Client Support Team, + Implementation Team
      11th Sakai Conference - June 15-17, 2010
    • 27. Project Administration Model
      • Project Teams and Committees:
      • Advisory Team
      • Representations from all the Faculty areas across the University + Implementation Team
      • Other Teams:
        • rSmart
        • Sakai Foundation
      11th Sakai Conference - June 15-17, 2010
    • 28. Project Administration Model
      • The model
        • Strengthened relationship between Centre for Teaching and Learning, IT Services and the Faculty areas
        • Successful Delivery of project
        • Committee model works
      11th Sakai Conference - June 15-17, 2010
    • 29. Environment
      • Web: F5 BigIP LTM v9.0
        • Upgraded from Apache HTTPd 2.0 + mod_proxy
      • Database: Oracle 10g on AIX
      • App Servers: Sun Solaris, Tomcat 5.5.28
      • LDAP for user and group “provider” and authentication
        • Synchronizes from SIS
      • Database content storage
      • JIRA holds many more Sakai environment details 1
      11th Sakai Conference - June 15-17, 2010 1 http://jira.sakaiproject.org/browse/PROD
    • 30. Robust, Reliable and Stable
      • Jump-started with commercial support from rSmart
      • Stability didn't come right away
        • Lots of unknowns
        • Further JVM tuning required
        • Further database tuning required
        • Software bottlenecks in Sakai 2.4
      • Lessons learned:
        • More interaction with the Sakai Community to estimate usage and resources
        • More thorough load testing (e.g., JMeter)
        • More thorough performance monitoring (e.g., JMX, JSTAT, custom scripting)
      11th Sakai Conference - June 15-17, 2010
    • 31. Contributing
      • Contribute where possible
        • It's win-win
        • It seems like the right thing to do
      • Ways to contribute 1
        • Technical
        • Design
        • Teaching & Learning
        • Bug reports / Feature requests
      • Ways we contribute
        • Bug reports / Feature requests
        • Software patches
      11th Sakai Conference - June 15-17, 2010 1 http://sakaiproject.org/contributing-sakai
    • 32. Making Technical Contributions
      • Getting started
        • Joined the “lists” 1
        • Set up the development environment 2
        • Jump-start: Attended a Programmer's Cafe 3
      • What needs to be done?
        • Found “bite-size” issues in JIRA 4 and tackled them
        • What do your users want done?
          • Report, discuss, test and fix!
      11th Sakai Conference - June 15-17, 2010 1 http://sakaiproject.org/join-email-lists 2 http://confluence.sakaiproject.org/display/BOOT/Development+Environment+Setup+Walkthrough 3 http://confluence.sakaiproject.org/display/BOOT/Programmer%27s+Cafe 4 http://jira.sakaiproject.org/secure/Dashboard.jspa
    • 33. Instructors: Converting to Sakai
      • Pros/cons of phasing out our previous LMS
      • ViCKi (LMS in Lotus Notes)
      • - May 2010: Severs were turned off
      • PROS
      • 1. Sakai was exciting
      • 2. Many new tools to use
      • CONS
      • 1. Replacement Tools – not always better
      • 2. Many relied on 2 being replaced (Assignments & Discussions).
      • 3. Many users were asked to leave a system they knew very well.
      • Migrate to CLEW
      • Content converted to web pages & viewed through Content Viewer
      11th Sakai Conference - June 15-17, 2010
    • 34. Windsor’s Customization
      • Early adopters came into Sakai willingly.
      • Reluctant faculty needed a reason to move.
      • Customizations helped them make the move.
      • Windsor’s Customizations:
      11th Sakai Conference - June 15-17, 2010
      • Dashboard
      • Course Site Requests / Approvals
      • Content Viewer
      • Email Instructor
      • Quizzes & Tests
    • 35. Troubleshooting
      • Pros/cons of troubleshooting the system and responding to instructors
      • Dashboard & Site Requests / Approvals
      • PROS
      • 1. Innate knowledge of the system and users
      • 2. Trusted relationship
      • 3. Accountability
      • CONS
      • 1. Optimum level of communication & details (fine-line)
      • 2. Problems with other systems = Sakai problems (CLEW is Down)
      • 3. Not a shared role (one administrator)
      11th Sakai Conference - June 15-17, 2010
    • 36. Training: Then, Now and Next 11th Sakai Conference - June 15-17, 2010 Calendar Announcements Syllabus Resources Interactivity Assessment Managing Student Work Structuring Lessons Basics
    • 37. Learning Community 11th Sakai Conference - June 15-17, 2010
    • 38. Learning Community
      • Quotes from participants
      • “ likes diversity and make-up of group, both technically & faculty”
      • “ See all possibilities & keeps me alert to what I could do”
      • “ Connects with Resource people who are knowledgeable”
      11th Sakai Conference - June 15-17, 2010
    • 39. Goals of Learning Community 11th Sakai Conference - June 15-17, 2010
    • 40. Ways of Being Together
      • Keep confidentiality in mind
      • Be respectful and empathetic
      • Don’t cut people off or take too much time
      • Be encouraging and support creativity
      • Have fun while learning
      • Trust the model, model the trust
      11th Sakai Conference - June 15-17, 2010
    • 41. Ways of Being Together cont’d
      • Tolerate those who are passionate
      • Be brave enough to be honest
      • Capture the memories and history of the meetings
      • Share food and don’t choke
      • Tidy the room when done
      11th Sakai Conference - June 15-17, 2010
    • 42. Support Evolution
      • Moving from providing “tool” training to integrating with pedagogical principles
      • Evening classes are appealing, particularly to sessional instructors who work elsewhere
      • Some faculty prefer phone/email/one-on-one vs. class
      11th Sakai Conference - June 15-17, 2010
    • 43. Individuals Attending Classes 11th Sakai Conference - June 15-17, 2010 Aug. 09 - June 10
    • 44. Workshop Attendees by Time of Day 11th Sakai Conference - June 15-17, 2010 Aug. 09-June 10 Note: evening classes began Dec. 09
    • 45. Support: Personal and Phone Consultations 11th Sakai Conference - June 15-17, 2010 Aug. 09 - June 10
    • 46. Online Education Course: Using Sakai
      • Wiki was an effective tool
      11th Sakai Conference - June 15-17, 2010
    • 47. Online Education Course: Using Sakai
      • Forums was an effective tool
      11th Sakai Conference - June 15-17, 2010
    • 48. Online Education: Using Sakai
      • Melete (Lessons) posed us some challenges
      11th Sakai Conference - June 15-17, 2010
    • 49. Next Steps
      • Develop group processes more clearly next offering of Online Education
      • Work to integrate and embed more content directly into lessons with accessible visuals
      • Develop group interaction Sakai training classes
      • Develop Learning Community – other locations host, review goals annually
      11th Sakai Conference - June 15-17, 2010
    • 50. Questions 11th Sakai Conference - June 15-17, 2010 Remember to complete the session evaluation @ http://www.surveymonkey.com/s/sakai10
    • 51. Windsor’s Customization
      • Dashboard
      Back
    • 52. Windsor’s Customization
      • Course site requests
      Back
    • 53. Windsor’s Customization
      • Course site approvals
      Back
    • 54. Windsor’s Customization
      • Content Viewer
      Back
    • 55. Windsor’s Customization
      • Email Instructor
      Back
    • 56. Windsor’s Customization
      • Quizzes & Tests
      Back

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