Develop Application for Unified Communication Now! - Microsoft Vizija, Skopje

Develop Application for Unified Communication Now!
Tomislav Bronzin
Microsoft Regional Director & MVP
CITUS

About Tomislav Bronzin
Software Architect – CITUS d.o.o.
Consultant and trainer on .NET migration and design
Leader of Microsoft Community in Croatia
INETAEurope Vice President http://europe.ineta.org
Recent projects:
Croatian Forests, Smarthome, Protect@Work, Competence Manager
Speaker:TechEd Europe, WinDays, Sinergija, NT Konferenca, Vizija, DevDays
Contact at tomislav.bronzin@citus.hr

Solution Scenarios for Communications
Contextual Collaboration
Enable Human-to-Human CommunicationsEnhanced with Context
Business Process Communications
Enable Business Process-Activated Machine-to-Human Communications
Anywhere Information Access
Enable Remote Human-to-Machine Communications

Session Overview
Office Communicator
Communicate with Context
WPF Presence Controls for OC 2007 R2
Building Contextual Collaboration via the OC 2007 SDK
Integrating contact presence
Embedding Click-to-Communicate
Injecting Context Into Conversations
Exchange Web Services Managed API
Summary
Resources

Communicate with Context
Integrated contact presence
Deliver immediate awareness of others’ availability and willingness to communicate
Embedded click-to-communicate
One-click access to communication modalities
IM, voice, video, conferencing, e-mail, or custom modes
Integrated conversation context
Deliver immediate information
Minimize the impact of context switching

WPF Presence Controls for OC 2007 R2
Drag-and-Drop Contextual Collaboration
Integrated Presence
Click-to-Communicate
Extensible for Contextual Collaboration
Leverage OC 2007 R2 SDK
Persona Control
Presence “Bubble”
Persona List Control
OC 2007 like Persona list
Sample that ships with source

Demo
WPF Presence Controls for OC 2007

Office Communicator 2007 SDK
Provides OC 2007 automation to make adding communication features easy
Used to provide OC 2007 Integration in Outlook 2007
Free download/free distributable
Requires OC 2007, OCS 2007
COM API

What can you do with the OC 2007 SDK?

Object Model Overview

What Are the Key Objects, Interfaces and Methods?

What Are the Key Events?

Signing In/Signing Out
OC 2007 R2 must be running
OC 2007 R2 must be signed in
SignIn(), SignOut()
AutoSignin()
OnSignin()
OnSignout()
OnAppShutdown()
Signed in user must be online
OnMyStatusChange()

Demo
Signing In/Signing Out

Integrating Contact Presence
Use Office Communicator 2007 Presence Controls
Drag and drop
ActiveX, WinForms, WPF
Build custom presence features
OnContactStatusChange()
OnMyStatusChange()
PresenceProperties()
Note: OC 2007 shows updated presence for OC 2007 contacts only!

What Is Enhanced Presence?
Presence is represented in two dimensions:
Willingness/Status
Availability
Example: DnD is available, but unwilling
Combines input from
User settings
User activities
Applications
Devices
Availability
Away
Inactive
Available
Busy
In a call
In a conference
In a meeting
Willingness
Busy (Inactive)
Do Not Disturb

Presence: Availability and Status
Status
Availability
Availability
3000 == “Available”
18000 == “Offline”
PRESENCE_PROPERTY.PRESENCE_PROP_AVAILABILITY
Status
MISTATUS.MISTATUS_ONLINE == “Online”
MISTATUS.MISTATUS_IN_A_MEETING == “In a Meeting”
PRESENCE_PROPERTY.PRESENCE_PROP_MSTATE

Demo
Integrating Presence

Get your list of contacts (> 1 creates conference)
Start the conversation…
StartConversation()
CONVERSATION_TYPE
CONVERSATION_TYPE_IM
CONVERSATION_TYPE_AUDIO
CONVERSATION_TYPE_VIDEO

Demo

Injecting Context into Conversations
Register for OnIMWindowCreated()
StartConvesation() returns hWnd of conversation window
In OnIMWindowCreated() compare the hWnds
If they match, that’s the conversations you started in code
IMessengerConversationWndAdv::SendText()

Demo
Injecting Context into Conversations

Application Context Sync
Use OnIMWindowCreated() compare the hWnds
If the hWnd is not yours, incoming conversation
Use Timer to “poll” for “context” in conversation
Get the IM conversation content
IMessengerConversationWndAdvanced::History()
Strategies for “app data”
Regular expressions to match data structure
XML schema
Hide the conversation window and show UI
IMessengerConversationWndAdvanced::Close()

Demo
Application Context Sync

Summary
OC 2007 SDK makes building communications features easy
Integrate contact presence to make communication decisions easy
Integrate Click-to-Communicate to launch communications from your app
Embed conversation context into communications to “boot strap” discussion

EWS Architecture

Exchange 2007 SP1 Web ServicesManaged API
Power of EWS
Productivity of .NET Fx
More intuitive than proxy classes
Dramatically improves complex EWS scenarios
Autodiscover
Notifications
Availability

Demo
Send Mail with EWS Managed API

Summary
Exchange Web Services
Unified API for Exchange 2007 SP1
Power of EWS, productivity of .NET Fx
Build clients and services
Access Item store
Leverage Exchange Business Logic
Availability, Impersonation, Notification Services

Solution Scenarios by UC R2 Platform SDK
Contextual Collaboration
Office Communicator Automation API Exchange Web Services Managed API
Business Process Communications Anywhere Information Access
Unified Communications Managed API 2.0
Unified Communications API 2.0 Core SDK
Unified Communications API 2.0 Workflow API

Contact info
tbronzin@citus.hr