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Social Business
Transformation
Buzzient
www.buzzient.com
Timothy B. Jones, CEO
tbj@buzzient.com
@tbjbuzzient
A long time ago in a
galaxy far, far away...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Ok, how about right
now?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
2 Billion Social Users
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Enterprise Applications
Are Not Social
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Enterprise Users Don’t
Use Social Platforms
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Result: 2 Billion
Invisible “Rebels”
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
To Reach Them,
TransformYour
Enterprise To A Social
Business
Created by Buzzient, Inc. - Not To Be Shared with Rebel Allia...
Social Business Basics
• Analytics
• Integration
• Engagement
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alli...
Analytics Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Integration Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Engagement Like This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
...Not This...
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
What does Social
Business
Transformation Look
Like?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
17
No Really,What
Happens?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Apps => Social Apps
Prospects => +2B
Phone => Social Channels
CRM=> CEM (Customer
Engagement Management)
Created by Buzzie...
How Do I Do All This?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Buzzient Makes
Enterprises Social
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
• Extensive Experience with Enterprise
Applications and Social Business
• Solutions for Oracle, Salesforce, Siebel,
NetSui...
What Happens if I
Don’t “Go Social”?
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
An Un-Social
Enterprise Ends Badly
Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
Thanks forViewing!
(All Star Wars imagery property of George Lucas, Skywalker Ranch, etc. So please don’t sue…)
Created by...
Social Business
Transformation
Buzzient
www.buzzient
Timothy B. Jones, CEO
tbj@buzzient.com
@tbjbuzzient
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Buzzient social business transformation

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Buzzient on Social Business Transformation

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Transcript of "Buzzient social business transformation"

  1. 1. Social Business Transformation Buzzient www.buzzient.com Timothy B. Jones, CEO tbj@buzzient.com @tbjbuzzient
  2. 2. A long time ago in a galaxy far, far away... Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  3. 3. Ok, how about right now? Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  4. 4. 2 Billion Social Users Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  5. 5. Enterprise Applications Are Not Social Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  6. 6. Enterprise Users Don’t Use Social Platforms Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  7. 7. Result: 2 Billion Invisible “Rebels” Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  8. 8. To Reach Them, TransformYour Enterprise To A Social Business Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  9. 9. Social Business Basics • Analytics • Integration • Engagement Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  10. 10. Analytics Like This... Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  11. 11. ...Not This... Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  12. 12. Integration Like This... Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  13. 13. ...Not This... Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  14. 14. Engagement Like This... Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  15. 15. ...Not This... Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  16. 16. What does Social Business Transformation Look Like? Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  17. 17. 17
  18. 18. No Really,What Happens? Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  19. 19. Apps => Social Apps Prospects => +2B Phone => Social Channels CRM=> CEM (Customer Engagement Management) Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  20. 20. How Do I Do All This? Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  21. 21. Buzzient Makes Enterprises Social Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  22. 22. • Extensive Experience with Enterprise Applications and Social Business • Solutions for Oracle, Salesforce, Siebel, NetSuite, Zendesk, and other apps • More Info available at www.buzzient.com Buzzient Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  23. 23. What Happens if I Don’t “Go Social”? Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  24. 24. An Un-Social Enterprise Ends Badly Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  25. 25. Thanks forViewing! (All Star Wars imagery property of George Lucas, Skywalker Ranch, etc. So please don’t sue…) Created by Buzzient, Inc. - Not To Be Shared with Rebel Alliance
  26. 26. Social Business Transformation Buzzient www.buzzient Timothy B. Jones, CEO tbj@buzzient.com @tbjbuzzient
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