• Save
Lesson Plan
Upcoming SlideShare
Loading in...5
×
 

Lesson Plan

on

  • 1,277 views

 

Statistics

Views

Total Views
1,277
Slideshare-icon Views on SlideShare
1,261
Embed Views
16

Actions

Likes
1
Downloads
0
Comments
0

1 Embed 16

http://talaedtech101dp.doodlekit.com 16

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

    Lesson Plan Lesson Plan Presentation Transcript

    • University of the Philippines College of Education Educational Technology Department Lesson Plan RequirementArea: Contact Center ServicesTheme/Unit/Topic: American GeographyObjectives: To familiarize the students with the basic background about American geography and for the learners to gain confidence in interacting with American clients.  The student should be able to identify all seven regions when they are given a blank map.  The student should be able to name at least 90% of the state capitals and location when given a list of the states and a blank map.Pre-requisite: Students should be at least a high school graduate with a basic competency in computer handling and communication skills.Target Learners: Adult learnersDuration: 1 3-hour meetingResources: computer with internet connection (1 computer:1 student), LCD projector, speakers, Magix slideshow maker, Windows Media player (or any wmv-compatible player) 1 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Students’ Activities & Instructional Materials &Duration Specific Objectives Teachers’ Notes Media Responses Methodology Equipment Introduction Teacher: Good morning! Student: Good morning! Teacher: How was your weekend? Students: It was fine. Teacher: (calls a student) What did you do last  To formally weekend? begin the class. Student: I visited a friend  The students last weekend. should be able Teacher: I see. How about to provide the you (calls another appropriate student)? What did you doGreetings: reply when Direct last weekend? People2 minutes they are Approach Student: I utilized the greeted. opportunity to look for a  The student job. should be able Teacher: That is great! to narrate past What specific job did you events when applied for? they are asked. Student: I applied for the customer service representative post. Teacher: How was your job hunting? Student: I sent resume to different call center 2 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • agencies. I am still waiting for response from them. Teacher: Good luck to you. I am glad that some of you are considering working as a customer service representative.  Mock Call Teacher: Since we already tackled about the proper customer handling, we will try to apply it to clients  To establish from other country. Let us rapport with try to make a mock call. the students. One of you will be the  To be able to customer service discuss/review representative and I will be Review of the previous the client. Any volunteer?Previous or lesson in (teacher will select a InteractivePrerequisite preparation for People student among those who Approach Lessons: the new one. raise their hand) 5 minutes  The student Here is the scenario. You must are a customer service appreciate the representative in a booking importance of company, say knowing US Uniqueplaces.com. Okay? geography. Student: Okay! Teacher: Ring! Ring! Student: Thank you for calling Uniqueplaces.com. This is (student say his 3 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • name). How may I help you? Teacher: Hi (say student’s name)! This is Sam. . This Christmas, I want to take my family for a vacation in California. We are from Texas City and this will be our first time to go to California. I wanted to book a vacation package. So I will need a flight, hotel, and car reservation. Student: Hi Sam! Uniqueplaces.com offers great discount on vacation packages. Do you already have specific travel dates? Teacher: Actually, we haven’t decided yet. We are still looking around if we can find affordable deals. Student: Okay. Do you have specific places in California that you wanted to visit? Teacher: No. Can you provide suggestions? Oh, but my kids want to go to Disneyland. So probably4 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • we will be going there first. Do you know if which airport is closer to Disneyland? Student: (silence) Teacher: Are you still there? Student: I’m sorry. I am not familiar with the places in California neither the airports in California. Teacher: That is okay (say student’s name). Thank you very much for participating in the mock call. Actually, you handled the call well. Class, if you notice, aside from having good communication skills and know how to handle customers, we should also have knowledge about our customers. Most call center agencies in the country cater American clients. Therefore, most probably, you will be handling situations that are based in American setting. They might ask you about some place in5 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • the US. They might even ask you for the time in a certain location in US. Therefore, aside from honing our communication skills, we should also learn their geography and culture. Teacher: As mentioned earlier, customer service representatives usually cater clients from the United States. For us to be able to communicate with them effectively and efficiently, we need to have a good background about their Computer, country. What are the things LCD  To stimulate that come in your mind projector,Introduction the students’ whenever we say or read US Interactive Multi- Magixof the interest about or America? Approach media SlideshowLesson: American Show Slide 1 Student: Snow Maker,3 minutes geography. Windows Teacher: What else? Student: Las Vegas. Casino. Media Player Student: Disneyland. Teacher: Very good. Those are just some of the things that we usually relate with US. Would you like to know more about the US? Student: Yes ma’am! 6 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Teacher: To know more about US, I will show you aAVP: 3 min short video presentation from Discovery Channel about the US geography. Show AVP from Discovery Channel Preparatory Activity Teacher: We will have an activity! I want you to turn on your computer and each one of you will make a research about some of the popular places in US. I have  The student here with me the lists of should be able the US states, all you have to navigate to do is to pick from the efficiently box. (Teacher will go when given a around the room so that Manipu specific topic to Experiential Computer, 17 minutes each student will pick from latives, search. Approach Internet the box) People  The stimulate the interest of Slide 2: Display the the students guidelines about the regarding the activity (Capital of the lesson. state, state abbreviation, the time zone and region, popular places and its nick name) Teacher: You have 10 7 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • minutes to finish the activity, write your answer on a piece of paper and afterwards you will present it in front. Student: Okay Ma’am! After 10 mins. Teacher: Are you done class? Student: Yes Ma’am! Teacher: Okay, pass your paper. (Teacher starts collecting the papers). Is there any volunteer who wants to present his/her research? (Teacher will select one student from those who were raising their hand and return the student’s paper) Student: (Will go in front) Good afternoon classmates! I got California, and based from my research, its abbreviation is CA, its capital is Sacramento and not San Francisco! (Laugh) neither Los Angeles! (Laugh again), it is located in the pacific region, they usually8 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • call it the Golden State. Some of the popular places are the Golden Gate Bridge in San Francisco, Hollywood in LA and Disneyland Park in Anaheim. That’s all! Thank you! Teacher: Thank you very much ______! May we have the next volunteer please? Anyone? (Teacher selects again) Student: (a student will make a similar reporting) Teacher: Thank you very much _______! Lesson Proper  The students Slide 3: (US Map with 7 should be Regions divided into 50 familiar with states) the seven regions and the Teacher: This is the map of different states the USA. (Teacher points People, in each region. to the powerpoint Direct Computer, Manipu  The students presentation). It is divided Approach Internet latives should have an into seven regions namely overview of the the New England Region, 50 states and the Middle Atlantic Region, their capitals. the Southeastern Region,  To develop the the Midwestern Region, creativity and the Mountain Region, the9 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • innovativeness Pacific Region, and the of the students Southwestern Region. It is when given a also further divided into 50 task. different states. To give  To develop you more idea about US teamwork geography, I will present a among the short video presentation. I students. want you to answer the  The students following questions, “What should be able are some of the interesting to provide facts about the United constructive States?”Discussion criticisms on AVPand AVP: 10 their peers’ Teacher: Did you like theminutes work. video? What can you say about the United States? Student: The United States is really big. I just learned that it is the third largest country. Teacher: That is correct. Is there anyone else who wants to share his opinion about the US? (teacher calls another student) Student: Alaska, which is their largest state, is even bigger than the entire Philippines! It is approximately twice the size of our country. 10 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Teacher: That is correct. We will have anotherActivity: 90 activity. I will group youminutes into seven groups. Each group will represent a US region. Each group will make an advertisement about their region. You should be able to invite other people to visit your region. It is up to the group if you want to make an infomercial, poster, or a jingle. Each group will be given 5 to 10 minutes to present. Is that enough for you? Students: Yes, maam. Teacher: I will give you 20 minutes to prepare. You may search the internet for any information. Be creative in “selling” your region. Use any props that you may have. If you will utilize online resources like video, I will still require that more than half of your presentation is original and you need to cite your sources. Okay? 11 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Student: Yes ma’am! Teacher: Then count off up to seven. Student: (counts off from one to seven) Teacher: Group 1 will present the New England Region, Group 2 - the Middle Atlantic Region, Group 3 - the Southeastern Region, Group 4 - the Midwestern Region, Group 5 - the Mountain Region, Group 6 - the Pacific Region, and Group 7 - the Southwestern Region. Group yourselves now. We will start the presentation in 20 minutes. After the 20 minutes given to the students, each group will present. The teacher needs to ask comments and suggestions from the class regarding every group’s presentation. The teacher also needs to provide comments and suggestions. After the group12 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • presentations, teacher will provide hand-outs to the students. The hand-out contains a US map and a complete list of the regions and states (including state capitals, and abbreviations). Reinforcement Activity Teacher show the map of the US on the slide. For every state name, pause, and point out the state on the map. Begin the story by saying that the map of the US is  The student your subdivision. You have should be able two rich neighbours and to identify the their last names are Hawaii Direct People, Computer,20 minutes 50 states and and Alaska. US Map Story Approach Visual LCD Projector their locations in the map. Mention that your story begins on a Sunday. Every Sunday you wash (Washington) your clothes. On Sunday, you also like eating Oreo (Oregon) and drinking Cali Shandy (California). 13 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • When you eat Oreo and you drink Cali, your mom would always tell you never (Nevada) do that! It will ruin your diet. You have a good looking neighbour in that subdivision by the name of Cesar Montana (Montana - an allusion to the actor Cesar Montano) and he has a girlfriend by the name of Aida, who is a hoe (Idaho). Teacher may also point to the profile of a man on the left side of Montana. You would always ask your neighbour Cesar, “Why? (Wyoming) When you can (UCAN: Utah, Colorado, Arizona, Nevada) have any girl you want.” You also have another neighbour and they are twins by the name of14 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • North and South Dakota. This twin designs new brands of “bras” (Nebraska). On that Sunday, they asked you to join them canvas (Kansas) for new materials for their products. You agreed to go with them by saying, “okay” (Oklahoma) and they replied by saying “Thanks! (Texas)” The twins also asked another neighbour, who is a chef, by the name of Chef Mimal (MIMAL: Minnesota, Iowa, Missouri, Arkansas, and Louisiana). Point to the profile of a chef facing right on the map. Minnesota is the chef’s hat. Iowa is the head with the nose showing.15 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Missouri is the body with usually large tummy of a chef. Arkansas is the trousers of the chef. Louisina represents the boots of the chef. The twins also invited another good looking guy in your neighbourhood by the name of Mitch (Michigan). Mitch will now be the focus of the story. Mitch is good looking, but he is also a drunk. He like drinking whiskey (Wisconsin) and when he does that, he start acting like an Indian (Indiana) that does the sound “ooohhh” (Ohio). Mitch also like eating chicken (Kentucy) and he likes to play tennis (Tennessee). The favorite tennis player of Mitch is Ms. Alga Flowers (MS ALGA16 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • FLowers: MS - Mississippi, AL - Alabama, GA - Georgia, FL - Florida). We now talk about the last family in the subdivision. They also have twins and their names are North and South Carolina. Their mom’s name is Virgie (Virginia). Their aunt also lives with them and her name is West Virginia. The family has an odd hobby of collecting pencil (Pennsylvania) from New York. Their father’s name is Vermie (Vermont) and he has long hair. On that Sunday, their mother brought out the new shears (New Hampshire) to cut his long mane (Maine).17 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • She did this because they are going to hear mass (Massachusetts) for their son Rhodie (Rhode Island). Rhodie is going to connect (Connecticut) with his girlfriend. He needs to buy new jerseys (New Jersey), so he can wear (Delaware) it when he gets married (Maryland). Ask if the story is helpful in memorizing the locations of the US States. Will you now be able to identify more US states than you did earlier? Evaluation Activity Map of the United States of  To evaluate the AmericaTraditional knowledgeExam: 5 min learned by the Given a US map, identify Visual, Printed blank students. the seven regions by Manipu US map,  To develop indicating the inter-region latives ComputersDigital teamwork boundaries and theirManipulative among the respective names.s: 15 min students. Group Activity (groups of 3) 18 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Digital Manipulatives Quiz Assignment: Students should familiarize their self with the state abbreviations and prepare for a quiz next meeting.19 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • ReferencesGoogle Images. (n.d.). Google. Retrieved September 26, 2011, from http://www.google.com.ph/imgres?q=united+states+of+america&hl=en&sa=X&biw=1024&bih=499&tbm=isch&prmd=imvnsu&tbnid= Gu4Bz5Bd3dlXpM:&imgrefurl=http://www.shutterstock.com/pic-53332651/stock-vector-a-united-states-of-america-oval-rubber- stamp-style.html&docidGoogle Images. (n.d.). Google. Retrieved September 26, 2011, from http://www.google.com.ph/imgres?q=united+states+of+america&hl=en&sa=X&biw=1024&bih=499&tbm=isch&prmd=imvnsu&tbnid=g IFvOueFAGAJXM:&imgrefurl=http://www.zastavki.com/eng/World/USA/wallpaper- 8073.htm&docid=rE7ev95DoXsMyM&w=1280&h=800&ei=iDSATr_lCqmZiQemruDUDGoogle Images. (n.d.). Google. Retrieved September 26, 2011, from http://www.google.com.ph/imgres?q=united+states+of+america&hl=en&sa=X&biw=1024&bih=499&tbm=isch&prmd=imvnsu&tbnid=k xPiVsY9045l9M:&imgrefurl=http://www.alecjacobson.com/weblog/%3Fm%3D201007&docid=bmdregZcoYmjyM&w=800&h=600&ei=iD SATr_lCqmZiQemruDUDg&zoom=1Google Images. (n.d.). Google. Retrieved September 26, 2011, from http://www.google.com.ph/imgres?q=united+states+of+america&hl=en&sa=X&biw=1024&bih=499&tbm=isch&prmd=imvnsu&tbnid=z ssoGq4tHOZVGM:&imgrefurl=http://www.vectorstock.com/royalty-free-vector/united-states-of-america-flag-vector-341383&docid=r- 20 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • aFryqwoVGgqM&w=3Google Images. (n.d.). Google. Retrieved September 26, 2011, from http://www.google.com.ph/imgres?q=united+states+of+america&hl=en&sa=X&biw=1024&bih=499&tbm=isch&prmd=imvnsu&tbnid=E G7QmJilh8belM:&imgrefurl=http://www.theodora.com/maps/united_states_map.html&docid=h9E5nearRKUdQM&w=570&h=374&ei= iDSATr_lCqmZiQemruDUDg&zoomGoogle Images. (n.d.). Google. Retrieved September 26, 2011, from http://www.google.com.ph/imgres?q=united+states+of+america+map&hl=en&biw=1024&bih=456&tbm=isch&tbnid=_pZeCfUo832ny M:&imgrefurl=http://www.infoplease.com/states.html&docid=Ymo9yIr4LDr4YM&w=480&h=330&ei=J2GATs7SHYqsiAfixqjQDg&zoom= 1The United States - Location, Size and Regions - YouTube. (2008, July 8). YouTube - Broadcast Yourself. . Retrieved September 12, 2011, from http://www.youtube.com/watch?v=9RhPlrgk0-0US Geography (State and Capitals 1) - YouTube. (2008, April 2). YouTube - Broadcast Yourself. . Retrieved September 12, 2011, from http://www.youtube.com/watch?v=f8WlJwiQ2G0US Map Story. GE Money Servicing Philippines CSR Orientation. n.d.APA formatting by BibMe.org. 21 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Appendices AVP Outline Part of the Lesson Plan ContentIntroduction United States of America (Text and Visual Media) Introductory AVPPreparatory Activity Instructions for the Preparatory ActivityLesson Proper United States Seven Region Map (Visual Media) Audio-Visual PresentationReinforcement Activity United States Map 50 Regions Map (Visual Media)Evaluation and Assignment Instruction for Individual Exam Digital Manipulatives Link Instruction for Assignment 22 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • United States Map Seven Regions United States Map23 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • 24 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • United States Map25 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • 26 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • PACIFIC TIME ZONE Name of State Abbreviation Capital State of Washington WA Olympia Oregon OR Salem California CA Sacramento Nevada NV Carson City MOUNTAIN TIME ZONE Name of State Abbreviation Capital Montana MT Helena Idaho ID Boise Wyoming WY Cheyenne Utah UT Salt Lake City Colorado CO Denver Arizona AZ Phoenix New Mexico NM Santa Fe CENTRAL TIME ZONE27 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Name of State Abbreviation Capital North Dakota ND Bismarck South Dakota SD Pierre Nebraska NE Lincoln Kansas KS Topeka Oklahoma OK Oklahoma City Texas TX Austin Minnesota MN Saint Paul Iowa IA Des Moines Missouri MO Jefferson City Arkansas AR Little Rock Louisiana LA Baton Rouge Wisconsin WI Madison Illinois IL Springfield Mississippi MS Jackson Alabama AL Montgomery EASTERN TIME ZONE28 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • Name of State Abbreviation Capital Michigan MI Lansing Indiana IN Indianapolis Kentucky KY Frankfort Tennessee TN Nashville Georgia GA Atlanta Florida FL Tallahassee Ohio OH Columbus West Virginia WV Charleston Virginia VA Richmond North Carolina NC Raleigh South Carolina SC Columbia New York NY Albany Pennsylvania PA Harrisburg Washington, D.C. DC Vermont VT Montpelier Maine ME Augusta New Hampshire NH Concord Massachusetts MA Boston Rhode Island RI Providence Connecticut CT Hartford29 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David
    • New Jersey NJ Trenton Delaware DE Dover Maryland MD Annapolis Name of State Abbreviation Capital Alaska AK Juneau Hawaii HI Honolulu30 Educational Technology 101: Lesson Plan| Arlaine Biag and Clara Riza David