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TYPES OF COMMUNICATION
What is communication ?The word communication has originated from a Latin word “Communes” which means something common.C...
Importance of communication Express thoughts, ideas and feelings Creating awareness To fulfill a goal Avoid isolated ...
Means of communication        communication    verbal       Non-verbal
Verbal Communication  Verbal communication is refers   to the form of communication in   which message is transmitted   v...
Parts of verbal communication               Verbal        Oral            written
Oral Communication In oral communication, Spoken words  are used. It includes face-to-face  conversations, speech, teleph...
written Communication In written communication, written signs or  symbols are used to communicate. A written  message may...
Non-verbal communicationThrough signs & symbols.Non-verbal can go without verbal communication.Verbal can’t go without ...
Importance of Non-verbal    communication                       The way message is conveyed               words           ...
Types of Non-verbalcommunication• KINESICS (BODY LANGUAGE) HAPTICS (TOUCH LANGUAGE) PROXEMICS ,(SPACE LANGUAGE) ARTIFAC...
Types of Non-verbalcommunication KINESICS (BODY LANGUAGE)     FACIAL EXPRESSION     HEAD     EYE GAZE     GESTURES   ...
FACIAL EXPRESSION Face is the index of mind.  Think how much  information can be  conveyed with a smile or a  frown. By f...
HEAD If someone move hisher head up & down  it means heshe is agree with you or  saying yes and it also means  understand...
EYE GAZE Looking at another person can indicate a range of emotions like anger, grudge and danger, a dangerous look can te...
GESTURES & POSTURES
SHAPE OF BODY
PERSONAL APPEARANCE ADORNMENTAppearance can indicate our professionIt shows your nature, interest and your tasteIt can ...
Haptics (Touch language)
Proxemics (Spacelanguage) To communicate while  keeping a distance is called  proxemics The amount of distance we  need ...
Signs
ARTIFACTS    ENVIRONMENTALFACTORS APPROPRIATENESS CLIMATE MICROENVIRONMENTS SCENT (OLFACTICS) COLOR LIGHTING
CHRONEMICS (TIME LANGUAGE)A call at 2 a.m. indicates some kind of emergencyYou reached in a party on time shows you are ...
Silence  Allowing silence in a conversation puts pressure  on the other person.  Silence can indicate hostility.  Silence ...
Paralanguage/Vocalics Attributes of speaking which include the pitch, the tone, the volume, tempo, rhythm, articulation, r...
TYPES OF COMMUNICATION Inter-personal communication  Communication between two or more people called  inter-personal commu...
Intra-personalcommunicationIntra-personal communication is a process in which peoplecommunicate with themselves either con...
Extra-personalcommunicationCommunication between human beings andnonhuman entities
Group communication
Mass communicationCommunicationthroughelectronicgadgets (massmedia) likebooks,journals, TV,newspapers etc
Effective Communication  GATHER YOUR THOUGHTS  CHOOSE YOUR WORDS  VOICE MODULATION  BODY LANGUAGE  LISTEN  CONCENTRATE  EY...
Types of communication
Types of communication
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Types of communication

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  1. 1. TYPES OF COMMUNICATION
  2. 2. What is communication ?The word communication has originated from a Latin word “Communes” which means something common.Communication is a process of exchanging information, ideas, thoughts, feeling and emotions through speech signals, writing or behavior. In communication process, a sender encodes a message and then using a medium and send it to appropriate feedback using a medium
  3. 3. Importance of communication Express thoughts, ideas and feelings Creating awareness To fulfill a goal Avoid isolated Highlight issues Progress, development Educating the masses etc.
  4. 4. Means of communication communication verbal Non-verbal
  5. 5. Verbal Communication  Verbal communication is refers to the form of communication in which message is transmitted verbally, communication is done by word, mouth and a piece of writing. Objective of every communication is to have people understood what we are trying to convey.
  6. 6. Parts of verbal communication Verbal Oral written
  7. 7. Oral Communication In oral communication, Spoken words are used. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, v oice over internet. In oral communication, communication is influence by pitch, volume, speed and clarity of speaking
  8. 8. written Communication In written communication, written signs or symbols are used to communicate. A written message may be printed or hand written. In written communication message can be transmitted via email, letter, report, memo etc. Message, in written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.
  9. 9. Non-verbal communicationThrough signs & symbols.Non-verbal can go without verbal communication.Verbal can’t go without non-verbal communication.
  10. 10. Importance of Non-verbal communication The way message is conveyed words 10% Body language 1st Qtr 2nd Qtr 50% 3rd Qtr Tone of voice 40%
  11. 11. Types of Non-verbalcommunication• KINESICS (BODY LANGUAGE) HAPTICS (TOUCH LANGUAGE) PROXEMICS ,(SPACE LANGUAGE) ARTIFACTS ENVIRONMENTAL CHRONEMICS (TIME LANGUAGE) SILENCE SIGN PARALANGUAGEVOCALIC
  12. 12. Types of Non-verbalcommunication KINESICS (BODY LANGUAGE)  FACIAL EXPRESSION  HEAD  EYE GAZE  GESTURES  POSTURES  SHAPE OF BODY  PERSONAL APPEARANCE ADORNMENT
  13. 13. FACIAL EXPRESSION Face is the index of mind. Think how much information can be conveyed with a smile or a frown. By facial expressions we can show or we can understand happiness, sadness, anger and fear and much more
  14. 14. HEAD If someone move hisher head up & down it means heshe is agree with you or saying yes and it also means understanding and acknowledgement. Sideways movement of head means no or not understood. If a person bring his head down and looking his feet or earth it is the symbol of humility & modesty.
  15. 15. EYE GAZE Looking at another person can indicate a range of emotions like anger, grudge and danger, a dangerous look can tell you someone is unhappy and not comfortable with
  16. 16. GESTURES & POSTURES
  17. 17. SHAPE OF BODY
  18. 18. PERSONAL APPEARANCE ADORNMENTAppearance can indicate our professionIt shows your nature, interest and your tasteIt can also point out our religious and cultural values
  19. 19. Haptics (Touch language)
  20. 20. Proxemics (Spacelanguage) To communicate while keeping a distance is called proxemics The amount of distance we need and the amount of space we perceive as belonging to us is influenced by a number of factors including social norms, situational factors, personality characteristics and level of familiarity
  21. 21. Signs
  22. 22. ARTIFACTS ENVIRONMENTALFACTORS APPROPRIATENESS CLIMATE MICROENVIRONMENTS SCENT (OLFACTICS) COLOR LIGHTING
  23. 23. CHRONEMICS (TIME LANGUAGE)A call at 2 a.m. indicates some kind of emergencyYou reached in a party on time shows you are punctual
  24. 24. Silence Allowing silence in a conversation puts pressure on the other person. Silence can indicate hostility. Silence can indicate disagreement. Silence can indicate profoundness, such as horror. Silence can indicate respect. Silence can indicate contemplation. Silence can be intentional rudeness. Silence can be the creation of a listening space. Silence can be an indication of empathy.
  25. 25. Paralanguage/Vocalics Attributes of speaking which include the pitch, the tone, the volume, tempo, rhythm, articulation, resonance, nasality and even the accent of the speaker collectively known as paralanguage, we can understand mood and the situation by paralanguage expressions
  26. 26. TYPES OF COMMUNICATION Inter-personal communication Communication between two or more people called inter-personal communication
  27. 27. Intra-personalcommunicationIntra-personal communication is a process in which peoplecommunicate with themselves either consciously orunconsciously
  28. 28. Extra-personalcommunicationCommunication between human beings andnonhuman entities
  29. 29. Group communication
  30. 30. Mass communicationCommunicationthroughelectronicgadgets (massmedia) likebooks,journals, TV,newspapers etc
  31. 31. Effective Communication GATHER YOUR THOUGHTS CHOOSE YOUR WORDS VOICE MODULATION BODY LANGUAGE LISTEN CONCENTRATE EYE CONTACT POSTURES SIMPLE OR FAMILIAR LANGUAGE QUESTIONING SKILLS
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