Your SlideShare is downloading. ×
NIHR Fellowship Presentation
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

NIHR Fellowship Presentation

1,528
views

Published on

This was the presentation I gave to my peers at ScHARR to present my ideas and research application for a NIHR Fellowship 2011

This was the presentation I gave to my peers at ScHARR to present my ideas and research application for a NIHR Fellowship 2011

Published in: Education, Technology

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
1,528
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. The New Web and the NHS’ Failure to Engage with itCan New Web Technologies Open up a Brave New World for Collaboration and Knowledge Management.
    Andy Tattersall
    A Dragon’s Den Fellowship Application
  • 2. 08/12/2010
    © The University of Sheffield
    2
  • 3. 08/12/2010
    © The University of Sheffield
    3
    £150,000 for 100%
  • 4. The Application
    NIHR Doctoral Research Fellowship
    The NIHR-DRF will offer 3 years full-time funding to undertake a PhD and is aimed at individuals of outstanding potential early in their research careers.  It aims to fast-track them through a customised research training programme in an environment reflecting their individual talents and training needs.
    08/12/2010
    © The University of Sheffield
    4
  • 5. Why an NIHR Fellowship
    Best route for my career - I have ideas for research – not the time, experience or resources (at present)
    It is a good reflection on IR and ScHARR
    It is the right time and there is a NEED for this research! It is going to be HOT!
    08/12/2010
    © The University of Sheffield
    5
  • 6. Why me?
    I have extensive knowledge of social software and Web 2.0 applications and theory
    Have become an Internet, technology and New Web resource for ScHARR, YH RDS, Medical Faculty and some colleagues in The University
    Presented on Web 2.0 applications at Internet Librarian, EAHIL and E-learning in the 21st Century.
    Written about Web 2.0 for MMIT Journal and Libraries for Nursing Journal
    08/12/2010
    © The University of Sheffield
    6
  • 7. Social Software, Communities of Practice and the NHS:An investigation of barriers and facilitators for effective Collaboration and Knowledge Management using the World Wide Web
    08/12/2010
    © The University of Sheffield
    7
  • 8. Lay summary of Research
    To investigate why the NHS has failed to utilise for power of the New Web and move realm of Web 1.0 to 2.0 and in turn prepare for the world of Web 3.0
    08/12/2010
    © The University of Sheffield
    8
  • 9. 08/12/2010
    © The University of Sheffield
    9
    What is Web 1.0 – 2.0 – 3.0?
  • 10. People not Technology
    08/12/2010
    © The University of Sheffield
    10
  • 11. 08/12/2010
    © The University of Sheffield
    11
    http://en.wikipedia.org/wiki/Diffusion_of_innovations
  • 12. Why is that?
    Culture of suppression?
    " NHS manager has less freedom on the web than a Chinese farmer.” Roger Marlow (Health2Works) – Computer Weekly
    08/12/2010
    © The University of Sheffield
    12
    http://www.computerweekly.com/Articles/2010/04/27/241077/Web-resources-key-to-NHS-improvements.htm
  • 13. Health2Works’ 6 point theory
    There isn't a culture of IT curiosity and appreciation of the new Web in IT
    IT Connecting for Health - disempowered managers and senior IT staff in the NHS "It is no longer part of their job" the consequence of the new system was that "I don't have to think about technology and its design.
    Culture of risk averseness - The NHS is an employment agency? Do they want to replace people with systems?
    08/12/2010
    © The University of Sheffield
    13
  • 14. Pt 2
    Clinicians see themselves as experts, they aren’t comfortable with patient knowledge
    People are happy to accept mediocrity - despite the growth in the digital divide
    NHS is a terrible client for small business -  they don't pay bills on time that help keep small businesses afloat
    08/12/2010
    © The University of Sheffield
    14
  • 15. Why is that?
    Culture of failure
    08/12/2010
    © The University of Sheffield
    15
  • 16. Why is that?
    08/12/2010
    © The University of Sheffield
    16
    Culture of restriction
  • 17. RIP IE 6.0
    “Many other companies have already stopped supporting older browsers like Internet Explorer 6.0 as well as browsers that are not supported by their own manufacturers. We’re also going to begin phasing out our support, starting with Google Docs and Google Sites. As a result you may find that from March 1 key functionality within these products — as well as new Docs and Sites features — won’t work properly in older browsers.”
    08/12/2010
    © The University of Sheffield http://googleenterprise.blogspot.com/2010/01/modern-browsers-for-modern-applications.html (accessed 9/10/2010)
    17
  • 18. Risk
    1) Is £2.3 Billion on an NHS IT system a risk?
    2) Are free on-line tools a risk?
    3) Is providing the information literacy training to use these tools worth the risk?
    08/12/2010
    © The University of Sheffield
    18
    The answer to 2 and 3 are surely yes – but how big is the risk?
    The answer to 1 is still accepted as yes
    original cost 2.3bn,
    in 2006 estimated cost 12.4bn
    potential final cost 20bn – cost over -run 440% - 770%
  • 19. Are the Government getting their money’s worth?
    08/12/2010
    © The University of Sheffield
    19
    HOW MUCH?
    £105
    ,000
    ,000
    For 3 years
    £95,890 per day
  • 20. Case Studies
    Sony Vaio’s Twitter account has generated over £1m in sales, the technology giant has revealed.1
    “Google Flu Trends” Found to Be Nearly on Par with CDC Surveillance Data. 2
    “Social Media Saves Lives: Salmonella Outbreak Pushes HHS, FDA, CDC to Get Social.” 3
    University of Sheffield switches to GMail
    08/12/2010
    © The University of Sheffield
    20
    1. http://www.nma.co.uk/news/sony-generates-over-%C2%A31m-in-sales-through-twitter/3010491.article
    2. http://www.scientificamerican.com/article.cfm?id=google-flu-trends-on-par-with-cdc-data
    3. http://www.readwriteweb.com/archives/social_media_saves_lives_salmonella_cdc_hhs.php
  • 21. Chatter
    “I was successful last year in getting our IT dept to upgrade from IE6 to 7 on the library staff's computers. I had to argue the case with them, but what succeeded for me was to cite a specific case - access to the Coutts Oasis database which we use for library book selection - where IE 6 was causing huge problems around slow connectivity. As Coutts is a PASA agreed supplier, I used that as an argument, plus the fact that two hours work took me virtually one and a half days because of hanging, loss of data, time outs etc, which is an unacceptable cost. I was still pretty surprised when I won the argument, mind you!”
    “I had to really cajole our web developers into producing a IE6 friendly website, as they said it was insecure, and no one uses it anymore. Unfortunately it just happens that virtually all of our NHS based audience do!”
    08/12/2010
    © The University of Sheffield
    21
  • 22. Chatter #2
    “here in the NHS we can't get our IT departments to upgrade from Internet Explorer 6, even when this has been strongly recommended by the DH. Many sites (including some medical publishers!) are now withdrawing support for IE6 and this as well as the indiscriminate blocking of websites such as Twitter, Facebook and even blogs makes it very difficult for us to keep up with what is going on in the world of social networking. We are lucky to have our own library computer network here so we can keep our Twitter updated etc. but most medical libraries, wards, clinics etc don't have this luxury!”
    “IT depts. in all types of NHS trust are notorious for blocking virtually everything!”
    08/12/2010
    © The University of Sheffield
    22
  • 23. 08/12/2010
    © The University of Sheffield
    23
  • 24. What the NHS Don’t realise…
    "There is a theory which states that if ever anyone discovers exactly what the Universe is for and why it is here, it will instantly disappear and be replaced by something even more bizarre and inexplicable. There is another theory which states that this has already happened.”
    Adams, D (1979) Hitchikers Guide to the Galaxy
    08/12/2010
    © The University of Sheffield
    24
    Web
  • 25. This has already happened…
    The first purpose of the Internet was to connect computers
    The second was to connect people – The Social Web
    (People and Knowledge)
    08/12/2010
    © The University of Sheffield
    25
  • 26. Not engaging with the Web
    U.S. Government and Wikileaks
    BP and Oil Spills
    Woolworths and religious magazines
    Actions groups against Wal-Mart
    The TripAdvisor Backlash
    08/12/2010
    © The University of Sheffield
    26
  • 27. Insanity is doing the same thing over and over again and expecting different results." Albert Einstein
    08/12/2010
    © The University of Sheffield
    27
  • 28. Parts of the jigsaw
    08/12/2010
    © The University of Sheffield
    28
    x
  • 29. Access
    08/12/2010
    © The University of Sheffield
    29
  • 30. A few misconceptions
    08/12/2010
    © The University of Sheffield
    30
    35,000 Tweets on Mexican Earthquake
    23,129 subscribers to JAMA
  • 31. 08/12/2010
    © The University of Sheffield
    31
    The
    Hive
    Community
  • 32. PLN
    08/12/2010
    © The University of Sheffield
    32
    PLN
  • 33. The Information Literacy Gap
    08/12/2010
    © The University of Sheffield
    33
    Google Maps blamed for invasion of Costa Rica
    Google Maps blamed for invasion of Costa Rica
  • 34. Why should the NHS employ these tools?
    It will become commonplace – Cloud Computing, the Social Web, Augmented Reality, Mobile Technologies, The Semantic Web
    Professional development - Employability
    Time is Money – Streamline work processes
    Flexibility – Work on anything you want where you want
    Collaboration – Work with anyone from anywhere
    Creativity – Happier work force, greater productivity
    08/12/2010
    © The University of Sheffield
    34
  • 35. Application so far
    Personal Tutors – Andrew Booth and Simon Dixon
    Advisory Group – Peter Bath, Mark Hawker (University of Leeds), Paul Wigfield, Steve Pashley (Health2Works), Chris Carroll, Danny Hind, Suzy Paisley, Diana Papaioannou, Claire Beecroft.
    Tele-meeting with Mike Farrar CBE – Chief Executive (NHS North West) – Letter of Intent to arrive
    08/12/2010
    © The University of Sheffield
    35
  • 36. Letter of Intent
    “I support the Fellowship Funding Application from Andy Tattersall, because it has the potential to provide the NHS with evidence and insight that could act as a catalyst to a change in its culture; to one that embraces the ‘New Web’ and transforms how we engage with patients, the public and with our own staff.”
    Mike Farrar CBE – Chief Executive, NHS North West
    08/12/2010
    © The University of Sheffield
    36
  • 37. Potential collaborations
    Strategic Health Authority Library Leads (SHALL)
    Andy Prue – Health Libraries Network
    Steve Pashley – Health2Works
    Mark Hawker – University of Leeds
    NHS North West
    08/12/2010
    © The University of Sheffield
    37
  • 38. Training needs
    Depth interviewing. NatCen.
    Tim Albert - Write a scientific paper - and get it published
    Qualitative Data Collection. HAR6081
    Introduction to Research Methods. HAR6030
    Qualitative research design and analysis. HAR6531
    08/12/2010
    © The University of Sheffield
    38
  • 39. Research Methods
    Qualitative
    +
    Action
    08/12/2010
    © The University of Sheffield
    39
  • 40. The Intervention
    Action Research - To provide the tools and knowledge for NHS staff to work with.
    Proposed target group – occupational therapists, osteopaths, chiropractors, physiotherapist
    08/12/2010
    © The University of Sheffield
    40
  • 41. The benefits
    Greater information literacy
    Better knowledge transfer
    Streamlined processes
    Better crisis management – Swine Flu, natural disasters
    Cost saving – using the free option when applicable
    Easier communication with patients and external bodies
    08/12/2010
    © The University of Sheffield
    41
  • 42. A new era of peer review?
    08/12/2010
    © The University of Sheffield
    42
  • 43. 08/12/2010
    © The University of Sheffield
    43
  • 44. 08/12/2010
    © The University of Sheffield
    44
  • 45. 08/12/2010
    © The University of Sheffield
    45
  • 46. And more…
    08/12/2010
    © The University of Sheffield
    46
    THANK YOU