My Take on the Movement

2-way communication Flexibility Transparency Openness Decentralization PARTICIPATION!!

2-way communication

Flexibility

Transparency

Openness

Decentralization

PARTICIPATION!!

Blogs Wikis Instant Messenger Email Mashups MySpace & Facebook Websites (Sometimes)

Blogs

Wikis

Instant Messenger

Email

Mashups

MySpace & Facebook

Websites (Sometimes)

Rules Rule Take pride in creating parameters for use Librarians as experts Library is institution Technology used reluctantly and seen as anti-library

Rules Rule

Take pride in creating parameters for use

Librarians as experts

Library is institution

Technology used reluctantly and seen as anti-library

Web 2.0 = FREEDOM! Libraries = CONTROL! How do we make them mesh seamlessly?

Web 2.0 =

FREEDOM!

Libraries =

CONTROL!

How do we make them mesh seamlessly?

Library 2.0 simply means making your library’s space (virtual and physical) more interactive, collaborative, and driven by community needs. Examples of where to start include blogs, gaming nights for teens, and collaborative photo sites. The basic drive is to get people back into the library by making the library relevant to what they want and need in their daily lives…to make the library a destination and not an afterthought. - Sarah Houghton (Librarian in Black)

Library 2.0 simply means making your library’s space (virtual and physical) more interactive, collaborative, and driven by community needs.

Examples of where to start include blogs, gaming nights for teens, and collaborative photo sites.

The basic drive is to get people back into the library by making the library relevant to what they want and need in their daily lives…to make the library a destination and not an afterthought.

- Sarah Houghton (Librarian in Black)

User-centered. Socially Rich. Communal. Egalitarian. Trusting. Open.

User-centered.

Socially Rich.

Communal.

Egalitarian.

Trusting.

Open.

Most important part of Library 2.0 Forces Acceptance and Tolerance Huge change in the way we approach our patrons User-Centered Approach Listen, Learn, Share Allow Customer Input into our Processes Become Transparent

Most important part of Library 2.0

Forces Acceptance and Tolerance

Huge change in the way we approach our patrons

User-Centered Approach

Listen, Learn, Share

Allow Customer Input into our Processes

Become Transparent

The library will embrace rapid change. We must be flexible and able to adapt. We question everything – is it being done for patrons or for librarians? Know your community. Know your patrons. Trust. Play.

The library will embrace rapid change.

We must be flexible and able to adapt.

We question everything – is it being done for patrons or for librarians?

Know your community. Know your patrons.

Trust.

Play.

Can be done WITHOUT Technology!

Can be done

WITHOUT

Technology!

Thinks about customers before librarians. Embraces Web 2.0 tools without Technolust Connects people and technology and information Embraces non-textual information Is flexible and fast to respond to community needs Spots trends and leads customers rather than playing catch up Understands importance of content Understands the wisdom of crowds

Thinks about customers before librarians.

Embraces Web 2.0 tools without Technolust

Connects people and technology and information

Embraces non-textual information

Is flexible and fast to respond to community needs

Spots trends and leads customers rather than playing catch up

Understands importance of content

Understands the wisdom of crowds

You are not a format. You are a service. The user is the sun. The user is the magic element that transforms librarianship from a gatekeeping trade to a services profession.

You are not a format. You are a service.

The user is the sun.

The user is the magic element that transforms librarianship from a gatekeeping trade to a services profession.

Your website is your ambassador to tomorrow’s taxpayers. They will meet the website long before they see your building, your physical resources, or your people. Meet people where they are--not where you want them to be. The user is not "remote." You, the librarian, are remote, and it is your job to close that gap.

Your website is your ambassador to tomorrow’s taxpayers. They will meet the website long before they see your building, your physical resources, or your people.

Meet people where they are--not where you want them to be.

The user is not "remote." You, the librarian, are remote, and it is your job to close that gap.

Blogging with Comments ON Noise & Conversation in Libraries Reaching out beyond the building Use Tools/Tech that your patrons are using LISTENING & LEARNING Saying YES! Long Tail

Blogging with Comments ON

Noise & Conversation in Libraries

Reaching out beyond the building

Use Tools/Tech that your patrons are using

LISTENING & LEARNING

Saying YES!

Long Tail

Menasha’s New Website Ann Arbor District Library Decentralized Content Creation On-the-fly Changes Constant Updates Radical Trust of Users Rich User Experience

Menasha’s New Website

Ann Arbor District Library

Decentralized Content Creation

On-the-fly Changes

Constant Updates

Radical Trust of Users

Rich User Experience

Less hierarchy more flexibility Trust staff – no micromanagement Transparency Involve all levels of staff in conversation Explain decisions fully and honestly Create a structure that supports quick decision making and implementation Train staff and encourage them to learn and share knowledge Allow play time with technology LISTEN LISTEN LISTEN Offer structures for feedback; staff blogs, department forums, etc.

Less hierarchy more flexibility

Trust staff – no micromanagement

Transparency

Involve all levels of staff in conversation

Explain decisions fully and honestly

Create a structure that supports quick decision making and implementation

Train staff and encourage them to learn and share knowledge

Allow play time with technology

LISTEN LISTEN LISTEN

Offer structures for feedback; staff blogs, department forums, etc.

My patrons aren’t interested in technology My time is better spent elsewhere This is just a silly theory cooked up by those weird young librarians to drive us wild I’m Too Busy to Do This I don’t have the money

My patrons aren’t interested in technology

My time is better spent elsewhere

This is just a silly theory cooked up by those weird young librarians to drive us wild

I’m Too Busy to Do This

I don’t have the money

Managers must make it a priority for the library. Play time must be encouraged. Equipment must be available. How do we answer the needs of our online patrons if we don’t make this a priority? How do we serve our new generations of adults without changing how we approach them? Libraries promote Life Long Learning and librarians must embrace it as well.

Managers must make it a priority for the library.

Play time must be encouraged.

Equipment must be available.

How do we answer the needs of our online patrons if we don’t make this a priority?

How do we serve our new generations of adults without changing how we approach them?

Libraries promote Life Long Learning and librarians must embrace it as well.

Tasha Saecker [email_address] TashRow on AIM

Tasha Saecker

[email_address]

TashRow on AIM